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Supply Chain Management PowerPoint PPT Presentation


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Supply Chain Management. Supply Chain Management ?. It is a cross-functional approach to managing the movement of raw materials into an organization and the movement of finished goods out of the organization toward the end-consumer. Element. Typical Issues. Customers.

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Supply Chain Management

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Supply chain management

Supply

Chain

Management


Supply chain management

Supply Chain Management ?

It is a cross-functional approach to

managing the movement of raw materials

into an organization and the movement of

finished goods out of the organization

toward the end-consumer.


Elements of supply chain management

Element

Typical Issues

Customers

Determining what customers want

Forecasting

Predicting quantity and timing of demand

Design

Incorporating customer wants, manufacturing, and time

Processing

Controlling quality, scheduling work

Inventory

Meeting demand while managing inventory costs

Purchasing

Evaluating suppliers and supporting operations

Suppliers

Monitoring supplier quality, delivery, and relations

Location

Determining location of facilities

Logistics

Deciding how to best move and store materials

Elements of Supply Chain Management


Typical supply chains

Production

Distribution

Purchasing

Receiving

Storage

Operations

Storage

Typical Supply Chains


Supply chain management

Supplier

}

Supplier

Storage

Mfg.

Storage

Dist.

Retailer

Customer

Supplier

Typical Supply Chain for a Manufacturer


Supply chain management

Need for Supply Chain Management

  • Improve Operations

  • Increasing Levels of Outsourcing

  • Increasing Transportation Costs

  • Competitive Pressures

  • Increasing Globalization

  • Increasing Importance of E-commerce

  • Complexity of Supply Chains

  • Manage Inventories


Supply chain management1

Supply chain management

It addresses the following issues -

Distrubution Network Configuration:

Number and location of suppliers, production facilities, distribution centers, warehouses and customers.

Distribution Strategy:

Centralized versus decentralized, direct shipment, cross docking, pull or push strategies, third party logistics.

Information:

Integrate systems and processes through the supply chain to share valuable information, including demand signals, forecasts, inventory and transportation.


Benefits of supply chain management

Benefits of Supply Chain Management

  • Lower Inventory

  • Higher Productivity

  • Greater Agility

  • Shorter Lead Times

  • Higher Profits

  • Greater Customer Loyalty


Key learning areas

Key Learning Areas

Supply Chain Design, Development and Evaluation

Logistics Management

Managing Contracts

Application of Statistical Tools for Supply Chain Management Decisions

Application of IT and E-business tools


Career

Career

  • Purchase / Vendor Development Manager

  • Material Management Executive / Manager

  • Team Leader / Technical Leader / Logistics Manager / Logistics Executive

  • Warehouse Manager

  • Functional Outside Consultant


Industry

Industry

  • Software Services

  • IT Enabled Services

  • Automobile Components

  • Cement / Construction / Engineering / Metals / Steel / Iron

  • Consumer FMGC / Foods / Beverages

  • Retailing / Oil & Gas / Infrastructure / Power / Non-conventional energy / Bio-Tech. / Pharma / Life Sciences

  • Telecom / ISP / Consumer Durables / Home Appliances


Supply chain management

Quality Management


What is quality

What is quality?

It is the ability of a product or service to consistently meet or exceed customer’s expectations.

The quality of a developed product is influenced by the quality of the production process.


Quality management

Quality Management

It is the policy and associated procedures, methods and standards required for the control of projects.

The purpose of quality management is to increase certainty by reducing the risk of project failure. It also provides the opportunity for continuous improvement.


The consequences of poor quality

The Consequences of Poor Quality

  • Loss of Business

  • Liability

  • Productivity

  • Costs


Quality management activities

Quality management activities

  • Quality assurance

    • Establish organisational procedures and standards for quality.

  • Quality planning

    • Select applicable procedures and standards for a particular project and modify these as required.

  • Quality control

    • Ensure that procedures and standards are followed by the software development team.

      ( Quality management should be separated from project management to ensure independence. )


Dimensions of quality

Dimensions of Quality

  • Performance - main characteristics of the product / service

  • Aesthetics - appearance, feel, smell, taste

  • Special Features- extra characteristics

  • Conformance - how well product / service conforms to customer’s expectations


Dimensions of quality1

Dimensions of Quality

  • Reliability - consistency of performance

  • Durability - useful life of the product / service

  • Perceived Quality - indirect evaluation of quality (e.g. reputation)

  • Serviceability - service after sale


Supply chain management

Key Learning and Application Areas:

  • Requisites for Quality Management

  • Quality Management in Manufacturing

  • Process Capability Studies

  • Six Sigma Approaches

  • Quality Management in Services

  • Service Quality in Airlines

  • Service Quality in Hotel industry

  • Service Quality in Health Care industry


Career options

Career Options

Pharma Industry

IT / ITES Industry

Manufacturing Industry

Service Industry

Corporate

oQuality Manager

oQuality Assurance Manager

oQuality Control Manger


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