Bringing learning outcomes to life l.jpg
This presentation is the property of its rightful owner.
Sponsored Links
1 / 43

Bringing Learning Outcomes to Life PowerPoint PPT Presentation


  • 53 Views
  • Uploaded on
  • Presentation posted in: General

Bringing Learning Outcomes to Life. Prepared for: NACE Virtual Seminar March 7, 2007. Presented by: Gail S. Rooney, Director Julia Panke Makela, Career Consultant The Career Center, University of Illinois at Urbana-Champaign. Presentation Overview. Career Services Outcomes – Past & Current

Download Presentation

Bringing Learning Outcomes to Life

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Bringing learning outcomes to life l.jpg

Bringing Learning Outcomes to Life

Prepared for:NACE Virtual SeminarMarch 7, 2007

Presented by:Gail S. Rooney, DirectorJulia Panke Makela, Career ConsultantThe Career Center, University of Illinois at Urbana-Champaign


Presentation overview l.jpg

Presentation Overview

  • Career Services Outcomes – Past & Current

  • Defining Developmental Outcomes

  • Implementing the Design

  • Exploring Results

  • Progress Review and Next Steps

  • Questions & Answers

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Career services outcomes l.jpg

Career Services Outcomes

The Past and Current Environment


Outcomes old hat for career services l.jpg

Outcomes “Old-Hat” for Career Services

  • Historical role in placement provided natural outcomes measures

    • Number of students employed 6 months after graduation

    • Number of employers recruiting

    • Starting Salary

  • Counted everything! (heads, bodies, papers, job postings, phone calls, etc.)

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Problems with old hat l.jpg

Problems with “Old-Hat”

  • Yet, what control do Career Services have over these outcomes?

    • Economy

    • Student interests / motivation

  • Perpetually counting… but what did it mean?

  • And today, our services are more developmental

    • Senior placements are just a capstone outcome

    • We start early with students, preparing them throughout their college experience for effective career decisions and transitions

  • (But, how do we measure this?!)

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Drivers goals for a new approach l.jpg

Drivers & Goals for a New Approach

  • Personalized services for students

  • Tracking client relationships

  • Record of counselor interventions and student competency development

  • Focus on learning outcomes

  • Use of theory to guide practice

  • Staff buy-in throughout the process

  • Evidence of the positive impact of services

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Defining developmental outcomes l.jpg

Defining Developmental Outcomes

One Career Center’s Approach


Developing learning outcomes l.jpg

Developing Learning Outcomes

  • Beginning discussion questions

    • What do we want undergraduate students to know and be able to do regarding personal and professional career development?

    • When a student graduates, what difference should The Career Center (TCC) have made in their lives?

  • Brainstorming

    • TCC Staff

    • TCC Advisory Committee

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Shaping our outcomes l.jpg

Shaping Our Outcomes

  • Organized answers into a developmental model for student’s college experience

  • Embedded responses into a counseling model:AffectiveBehavioralCognitive (ABCs for TCC)

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Making outcomes practical l.jpg

Making Outcomes Practical

  • Identified indicators for our outcomes

  • Created a reporting mechanism for indicators, including:

    • Discussed – Career advisors discussed the indicator with the student

    • Expressed / Expressed Action – Student demonstrated some action or responsibility for the indicator

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Action steps to tailor outcomes l.jpg

Action Steps to Tailor Outcomes

  • Specific action steps assigned by counselors to provide highly personalized service and attention

  • Action steps can be revisited at each meeting

  • Demonstrates individual student progress on learning outcomes

  • Drives personal connections and intentional interventions in every individual student contact

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Example action steps l.jpg

Example Action Steps

  • Take the Strong Interest Inventory and schedule a return appointment to review the results (Explore Self & Options - Values, skills, interests, strengths)

  • Use the “Careers for...” series in the Career Resource Center to explore options (Use Resources - Career Resource Center)

  • Use the Alumni database to find people to contact for information interviews (Use Resources - Content experts)

  • Attend the Managing Your Entrepreneurial Passion program (Conduct job search – Career fairs / events / workshops)

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Implementing the design l.jpg

Implementing the Design

Harnessing Technology for Outcomes Solutions


Types of activities to address l.jpg

Types of Activities to Address

Individual Services

Appointments (4 kinds)

Drop-ins (4)

Assessments (2)

Mock interviews (4)

Group Programs

Workshops

Fairs

Employer information sessions

Career information sessions

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Our technology solution l.jpg

Our Technology Solution

  • Schedule system (interfaces with Microsoft Outlook)

  • Interfaces with university student information system

  • Electronic check-in uses student ID card swipe

  • Counselor notes and history

  • Reporting functions

Counselor notes and history

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Counseling notes history features l.jpg

Counseling Notes & History Features

  • Demographics

  • Appointment history

  • Counselor notes

  • Action steps

  • Assessments

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Exploring results l.jpg

Exploring Results

What have we learned so far?


Big picture results l.jpg

Big Picture Results

  • July 1, 2005 – December 31, 2006

    • 30,611student contacts across all activity types

    • 12,782 entries with student ID swipes (17,829 headcount)

    • 7,407 individual students / unique visitors

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample demographic data l.jpg

Sample Demographic Data

Demographics from July 2005 – December 2006

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample demographic data20 l.jpg

Sample Demographic Data

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample student history jim l.jpg

Sample Student History - Jim

Action Steps

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample student history peggy l.jpg

Sample Student History - Peggy

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample student history peggy23 l.jpg

Sample Student History – Peggy

Action Steps

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Formative evaluation l.jpg

Formative Evaluation

  • Goal = Continuous improvement of one-on-one career services

  • Summarized data for the office and individual career advisors:

    • Mean number of action steps per individual appointment

    • Mean number of outcomes per individual appointment

    • Most & least used outcomes

  • Structured a career advisor retreat to:

    • Improve the tie between theory and practice

    • Learn from each other to enhance outcomes focus in day-to-day activities

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample action steps data l.jpg

Sample Action Steps Data

Overall Office

1351 appointments with completed notes

46 appts. with notes pending

4053 possible action steps

2602 written action steps

Average of 1.86 action steps per appt.

Career Advisor: Melissa

197 appointments with completed notes

10 appts. with notes pending

591 possible action steps

485 written action steps

Average of 2.46 action steps per appt.

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Melissa s completed action steps l.jpg

Melissa’s Completed Action Steps

  • Consider which courses to change for Spring 07 schedule

  • Meet again to discuss cover letter

  • Meet with David Skadden in Psych again to discuss opportunities for research

  • Network with professionals at the Autism Conference next week

  • Visit the testing center to find out when she can take the GRE

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample outcomes data l.jpg

Sample Outcomes Data

Overall Office

1351 appointments with completed notes

46 appts. with notes pending

97,272 possible outcomes

6,973 selected outcomes

Average of 5.00 outcomes per appt.

Career Advisor: Melissa

197 appointments with completed notes

10 appts. with notes pending

14,184 possible outcomes

1,649 written outcomes

Average of 8.37 outcomes per appt.

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample outcomes data28 l.jpg

Sample Outcomes Data

Melissa’s Most “Discussed” Outcomes

Most “Discussed” Outcomes for the Office

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Sample outcomes data29 l.jpg

Sample Outcomes Data

Melissa’s Least “Discussed” Outcomes

Least “Discussed” Outcomes for the Office

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Progress review and next steps l.jpg

Progress Review and Next Steps

How does our Current Learning Stack-Up to Our Original Goals?


Results addressing the drivers l.jpg

Results – Addressing the Drivers

  • Personalized services for students

    • User friendly check-in system

    • Counselor notes & action steps

  • Tracking client relationships

    • Contact history

    • Record of accomplished action steps

  • Record of counselor interventions and student competency development

    • Report aggregate contact and ABC outcome data

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Results addressing the drivers32 l.jpg

Results – Addressing the Drivers

  • Focus on learning outcomes

    • Identified outcomes via a collaborative process

    • Developed and operationalized outcome indicators

    • Placed career theory at the center of every individual contact through the counselor notes

  • Use of theory to guide practice

    • Allows individuals to use their own preferences and style in selecting interventions

    • Uses consensus-based developmental, career model that cuts across theory preferences

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Results addressing the drivers33 l.jpg

Results – Addressing the Drivers

  • Ensure staff buy-in throughout the process

    • Collaboratively defined outcomes

    • Periodically offered formal opportunities to revise outcomes and indicators

    • Shared and compared outcomes usage in a supportive environment

  • Evidence of the positive impact of services

    • Gathered a truly rich data set!

    • Demonstrate effective use of data to inform practice

    • And yet, we know there is more…

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Next steps l.jpg

Next Steps

  • Staff Development

    • Continue to engage staff in connecting learning outcomes to programs and services

    • Increase consistency in use of learning outcomes

  • Accountability

    • Use learning outcomes to demonstrate impact of career services to university community & professional partners

  • Theory & Research

    • Show impact across developmental tasks via longitudinal case studies

    • Generate hypotheses of relationships among indicators, career goals, and action steps

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Questions and answers l.jpg

Questions and Answers

What would you like to know more about?


Thank you for joining us l.jpg

Thank you for joining us!

Gail S. [email protected]

Julia Panke [email protected]

University of Illinois at Urbana-Champaign

715 S. Wright St. • Champaign, IL, 61820

Phone: (217) 333-0820 • Fax: (217) 333-0122

www.careercenter.uiuc.edu


Technology solution screen captures l.jpg

Technology Solution Screen Captures

A quick glimpse of our approach


Counselor home page view l.jpg

Counselor Home Page View

Counselor clicks name to see student information.

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Student demographics l.jpg

Student Demographics

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Student appointment history l.jpg

Student Appointment History

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Action steps l.jpg

Action Steps

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Counselor notes part i l.jpg

Counselor Notes, Part I

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


Counselor notes part ii l.jpg

Counselor Notes, Part II

Schedule Q  2007 The Career Center at University of Illinois at Urbana-Champaign


  • Login