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By Scott Montgomery, Kevin Reilly, and Chris Zarins

E-commerce. By Scott Montgomery, Kevin Reilly, and Chris Zarins. What is E-commerce?. The buying and selling of goods or services on the internet. Examples: Amazon.com LLBean Dell. E-business. E-business goes deep into the processes and the other aspects of an online business.

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By Scott Montgomery, Kevin Reilly, and Chris Zarins

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  1. E-commerce By Scott Montgomery, Kevin Reilly, and Chris Zarins

  2. What is E-commerce? • The buying and selling of goods or services on the internet. • Examples: • Amazon.com • LLBean • Dell

  3. E-business • E-business goes deep into the processes and the other aspects of an online business. • Business strategies, internal activities, and corporate practices that the individual company must undertake to become an online business.

  4. Advantages E-commerce • Increased number of customers • Increased Revenues • Allows a company to know their customers better • Can offer a wider variety of products • Increased customer satisfaction

  5. Dell Computers • Has anyone ordered a Dell Computer offline? • Sell an average 15 million dollars worth of computers just from their website • Revolutionized Customization online

  6. Business to Consumers • Their website has specific section for consumers • Can order the entire computer online • Assist you in your decision making • http://www.dell.com/content/default.aspx?c=us&cs=19&l=en&s=dhs

  7. Business to Business • Have specific sections for small business, large businesses, and government, education, and healthcare facilities • i.e New York State Educational Store • http://www.dell.com/content/default.aspx?c=us&cs=RC974521&l=en&s=k12

  8. Dell Computers E-commerce Product Flow

  9. What do you think the most important Information system is for E-commerce?? • Transaction Processing System

  10. TPS • A TPS is a cross functional information system that processes data resulting from the occurrence of business transactions. • Transactions are events that take place while doing business. Sales, purchases, deposits, withdrawals, refunds, and payments. • TPS are vital in supporting daily operations of an E-Business enterprise. • OLTP

  11. Online payment systems PayPal WebMoney E-cash E-cheques

  12. Transaction Processing cycle • Transaction Processing • Batch • Online/ Real-time Document and Report Generation Data Entry Inquiry Processing Database Maintenance

  13. ? Questions

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