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Netiquette Basics. By Gena Montgomery. Overview. Netiquette refers to the right way to interact with other people through computers. After this slide show, you will be able to : Explain an emotional barrier Use proper netiquette for business and personal e-mail.

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By gena montgomery

Netiquette Basics

By Gena Montgomery


Overview

Overview

Netiquette refers to the right way to interact with other people through computers.

  • After this slide show, you will be able to:

    • Explain an emotional barrier

    • Use proper netiquette for business and personal e-mail


Emotional barriers in reading

Emotional Barriers in Reading

  • An emotional barrier is anything that prevents clear communication in e-mail.

    • Text only

    • Lack of cues like tone of voice and facial expressions

  • If you react strongly to an e-mail:

    • Assume the writer had good intentions.

    • Use the phone or meet in person to clarify the message.


Emotional barriers in writing

Emotional Barriers in Writing

  • To make sure your e-mail is clear, think 3 times.

    • Before writing

    • After writing

    • Before sending


Sending personal e mail

Sending Personal E-mail

  • Use specific subject lines.

  • Think about using smilies and Internet shorthand.

  • Ask, “What would I say if we were face-to-face?”

LOL


Sending business e mail

Sending Business E-mail

  • Create clear subject lines.

  • Identify yourself.

  • Follow the rules of grammar and usage.

  • Use spell check.


Replying to e mail

Replying to E-mail

  • Respond within 24 hours.

  • Avoid e-hoaxes and chain letters.

  • Don’t forward or copy another’s e-mail without permission.


Summary

Summary

Remember . . . another human being is at the other end of your message.


Assignment

Assignment

Compose an e-mail to me that contains the following:

Paragraph 1: Why you are sending the message

Paragraph 2: What you have learned from the Internet unit (EduLaunch and Internet Safety)

Paragraph 3: What message or messages from this unit you think other teens need to hear

  • A proper greeting

  • Appropriate subject

  • Reason for e-mailing

  • Correct grammar

  • A proper closing

  • Signature


References

References

E-mail Netiquette. (2006). Retrieved September 23, 2006, from Yale University Library Web site: http://library.yale.edu/training/netiquette/

Shea, V. (2000). Netiquette Basics. Netiquette (pp. 32-88). San Francisco: Albion Books. Retrieved September 23, 2006, from http://www.alvion.com/netiquette/book.html

Stewart, B. (2005). Common Sense Netiquette Rules. Retrieved September 23, 2006, from West Page Publishing Web site: http://www.westpagepublishing.com/netiquetteRules.htm


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