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Welcome!. What is a Collaborative Team?. A group of diverse members who work together to share their expertise to address issues, solve problems or give recommendations that support the groups’ mission and goals. What Makes a Team Effective?. Shared beliefs and goals Diverse membership

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what is a collaborative team
What is a Collaborative Team?

A group of diverse members who work together to share their expertise to address issues, solve problems or give recommendations that support the groups’ mission and goals

what makes a team effective
What Makes a Team Effective?
  • Shared beliefs and goals
  • Diverse membership
  • Shared leadership
  • Consensus decision making
  • Use of collaborative skills
  • Rules for sensitive issues

What’s Your

Teaming Type?

four types of team members
Four Types of Team Members
  • Thinkers: Careful, precise, formal, private, reserved, logical, inventive, reflective
  • Directors: Take charge, control-oriented, competitive, motivated to be number one, task focused, achievers, strong willed
  • Socializers: Optimistic, fast paced, emotional, approval seeking, enthusiastic, impulsive, expressive
  • Relaters: Easy going, slow paced, diplomatic, predictable, persistent, modest, accommodating, friendly
four ways people operate
Four Ways People Operate
  • Task Oriented (Thinkers and Directors)
  • People Oriented (Relaters and Socializers)
  • Fast Paced (Directors and Socializers)
  • Slow Paced (Thinkers and Relators)
how can your team support the different team member types
How Can Your Team Support the Different Team Member Types?
  • Thinkers: Accuracy and Precision
  • Directors: Power and Control
  • Socializers: Popularity and Prestige
  • Relaters: Sincerity and Appreciation
stages of team development
Stages of Team Development
  • Forming
  • Storming
  • Norming
  • Performing
forming stage
Forming Stage
  • Developing a sense of purpose and identity
  • Trust level low
  • Communication guarded
storming stage
Storming Stage
  • Search for group values, procedures and norms
  • Possible competing for group control and leadership
  • Erratic interactions
  • Communication may be angry, distorted, confrontational
norming stage
Norming Stage
  • Develop a shared sense of values, expectations, procedures and traditions
  • Openness in communication
  • Issues shared more easily
performing stage
Performing Stage
  • Strong sense of “we” and team cohesiveness
  • Efficient in making decisions and resolving conflict
  • Interactions patterns are group centered
skills necessary for collaborative teaming
Skills Necessary for Collaborative Teaming
  • Exchanging information
    • Role release
    • Teaching each other
  • Communicating effectively
    • Beware of perceptions
  • Process for solving problems

-Brainstorming solutions

-Reaching consensus

  • Resolving conflicts
exchanging information through role release
Exchanging Information Through Role Release
  • As a team, look at the handout and quickly count the total number of squares seen.
  • Write the number of squares you find on a piece of paper and hold it up.
exchanging information by teaching one another
Exchanging Information by Teaching One Another
  • A volunteer will give directions (without using eye contact or hand motions) to the group regarding how to draw a picture.
  • The audience is not allowed to ask questions.
communicating effectively beware of perceptions
Communicating Effectively:Beware of Perceptions
  • Pick a partner
  • Each take 1 minute to share something your partner would not know about you
  • Partner receiving information will:
    • Listen without interrupting
    • Report to speaker what they heard/check for accuracy
process for solving problems
Process for Solving Problems
  • Clearly define the issue (if large, break into smaller issues)
  • Generate solutions
  • Decide on a solution
  • Evaluate effectiveness
  • Revise the plan as needed
clearly define the issue
Clearly Define the Issue
  • State concerns/issues as problems to be solved by asking:
  • What…?
  • How…?
  • When…?
  • Where…?
generate solutions
Generate Solutions


-No critical judgment allowed

-Free-wheeling is welcome

-Go for quantity, not quality

-Use round robin strategy

-Set short time period

-Record words or phrases only

brainstorming activity
Brainstorming Activity

In your teams:

  • Think of places to go on a dream vacation
  • Follow rules for brainstorming
  • Have someone record ideas
  • You have 60 seconds
  • GO!!
consensus decision making
Consensus Decision Making

Striving to reach a decision that best reflects the thinking of ALL team members

types of decisions
Types of decisions



Win-Win = Consensus

solving problems reaching consensus
Solving Problems(Reaching Consensus)

Before solving ask:

  • Are persons with responsibility and resources committed to resolving the problems?
  • What might happen if nothing is done to resolve it?
  • Does the problem warrant the effort and resources needed to accomplish significant change?
  • Are adequate time and resources available to resolve the problem?
guidelines for making decisions by consensus
Guidelines for Making Decisions by Consensus
  • Assume problems are solvable; avoid win-lose situations
  • Present your position clearly and logically, listen to each team member’s reaction
  • Seek out differences of opinions
  • Involve everyone in the decision process
  • Look for the next most acceptable alternative when the team reaches a stalemate
  • Support only solutions with which you are at least somewhat able to agree
  • Ask, “Is there anyone who cannot live with the solution?”
consensus activity
Consensus Activity

In teams:

Reach consensus on a dream vacation

resolving conflict
Resolving Conflict

Reaching a higher level of understanding

handling conflict
Handling Conflict

How do you handle conflict?

when conflict occurs
When conflict occurs:
  • Face it and negotiate
    • Allow adequate time to discuss
    • Commit to resolve
    • Communicate viewpoint, focus on behaviors not personality traits
    • Use personal statement (“I”, “me”, “mine”)
    • Listen to other’s point of view
    • Be open to new perspectives
    • Reach agreement on definition of problem
    • Request and negotiate change


reasons teams get stuck
Reasons Teams Get Stuck
  • Too many meetings
  • Too much time in a meeting
  • Too many issues
  • Too many talkers
  • Too few talkers
  • Not making decisions
  • Rehashing decisions
  • Not remembering what was decided
  • Ignoring interpersonal conflict
team meeting process
Team Meeting Process
  • Assign roles
  • Set time limits
  • Conduct Meeting
    • Celebrate
    • Review past meeting notes, carry incomplete tasks over as issues
    • LIST issues
    • Prioritize issues
    • Brainstorm solutions
    • Reach consensus on solutions
    • Record who will do what by when
    • Carry over issues not addressed
roles on collaborative teams
Roles on Collaborative Teams
  • Facilitator
  • Agenda Keeper
  • Time Keeper
  • Recorder
  • Encourager
  • Observer
how to begin
How to Begin

-Assign roles

-Assign times


-Review past notes,

carry incomplete

tasks over as issues

during the meeting
During the Meeting

-List issues


-Brainstorm solutions for

each issue

-Reach consensus

-Record (who, what, when)

ending the meeting
Ending the Meeting

-List issues for carry over

-List date, time and

location of next meeting

-Assign member to xerox/

distribute notes