Leadership

1. Unit 8 Leadership Facilitator Support Materials for Leadership

2. Unit Aim • The aim of this unit is to develop knowledge and understanding of the skills and behaviours for leadership and for learners to develop skills and behaviours through leading a team. This unit is 30 Guided Learning Hours

3. Unit Description Planning and organising work, achieving results, delivering service to others, communicating effectively managing projects and project activities, responsible use of resources, following procedures and guidelines (if applicable), working as part of an effective and high-performance team, managing people- all of these contribute to effective leadership. However, today leadership is also about understanding when it is appropriate to lead and when it is appropriate to be an effective team member.

4. Unit Description Continued • It is also essential to be able to draw on different leadership styles and different ways of communicating. This requires a strong degree of self-awareness and an ability to build trust and understanding. Good leaders and strong team players also display optimism as well as take challenging risks. This unit focuses on developing appropriate personal skills for leadership and team effectiveness. Ensuring that others understand their role and objectives and that the team being led knows how to contribute to group performance is a feature of this unit.

5. Unit Description Continued • In the first part of the unit learners investigate the effects of leadership styles on team performance. The role of leaders in mentoring is explored. • Learners demonstrate leadership skills and behaviours in a team task in the second part of the unit by assigning roles to a team and leading implementation of the task. • In the third part of the unit, learners reflect on the effectiveness of their leadership skills and behaviours and consider how they can develop further.

6. Learning Outcome 1: Understand leadership Amplification of the Learning Outcome: The effects of leadership styles on team performance: effects of authoritative, coercive, communicative, assertive, collaborative leadership styles; situations where particular leadership styles are effective eg authoritative style may be appropriate when you have all the information to solve the problem, you are short on time, and employees are well motivated; reasons why leadership styles may not be appropriate eg coercive can inhibit flexibility and dampen motivation

7. Amplification of the Learning Outcome Continued • The role of a leader in mentoring team members: challenge and develop skills of team members;support to manage their own learning to maximise their potential, encourage improvement of performance; mentoring activities eg appraisals, collaboration to set goals, which builds on strengths/achievements, guidance, structured sessions, delegation, encouraging autonomy, giving responsibilities

8. Assessment Criteria for Learning Outcome 1 Assessment Criteria: 1.1 Compare the effects of different leadership styles on team performance Open discussion with Learners 1.2 Explain the role of a leader in mentoring team members Open discussion with Learners

9. Learning Outcome 2: Be able to lead a team Amplification of the Learning Outcome: Leadership skills: assigning team roles and responsibilities eg present information to team, recognise skills/knowledge of individuals, assign roles and responsibilities according to strengths; lead implementation of team task eg motivate team, promote teamwork; encourage dialogue; provide feedback, manage problems, resolve conflict, monitor progress towards goals

10. Amplification of the Learning Outcome Continued • Behaviours for leadership: self-motivation eg achievement drive, commitment, initiative, optimism; self-awareness eg emotional awareness; self-regulation eg adaptability, trustworthiness, self-control, conscientiousness; social awareness eg empathy, developing others, building trust; social skills eg communication, collaboration

11. Assessment Criteria for Learning Outcome 2 Assessment Criteria: 2.1 Demonstrate leadership skills in a team task to include: assigning team roles and responsibilities leading implementation of team task 2.2 Demonstrate behaviours for leadership to include: communication skills empathy building trust encouraging collaboration

12. Learning Outcome 3: Be able to review own capacity for leadership Amplification of the Learning Outcome: Effectiveness of leadership skills: leadership style used;awareness of own strengths and weaknesses; stages in reflection eg description (What happened?), analysis (What went well? What was less successful?), clarification (Where team goals met? What needs to be done differently?), action (What needs to be done next?)

13. Amplification of the Learning Outcome Continued • Assess leadership behaviours: self-assessment;communication style used;contribution of behaviours to team outcomes; description of behaviours, analysis (What behaviours were successful? Which were less successful?), clarification (Where team goals met? Would a different leadership style be more effective/ appropriate?) • Recommendations for developing own leadership skills and behaviours: build on strengths; seek opportunities to develop identified weaknesses; seek opportunities for feedback; use a mentor; try out new techniques; go out of comfort zone

14. Assessment Criteria for Learning Outcome 3 Assessment Criteria: 3.1 Reflect on effectiveness of own leadership skills demonstrated in a team task Open discussion with Learners 3.2 Assess own leadership behaviours demonstrated in a team task Open discussion with Learners 3.3 Make recommendations for developing own leadership skills and behaviours Open discussion with Learners

15. Appropriate Books Boyton, A & Fischer, B Virtuoso Teams (Financial Times/ Prentice Hall 2008) ISBN 978-0273721833 Covey, S Principle-centered Leadership, (Simon & Schuster 1999) ISBN 978-0684858418 Goleman D Emotional Intelligence & Working with Emotional Intelligence: "Emotional Intelligence", "Working with EQ" (Bloomsbury Publishing 2004) ISBN 978-0747574569

16. Appropriate Websites www.authentichappiness.sas.upenn.edu/Default.aspx Online self-assessment tools – character strengths etc www.casaaleadership.ca/mainpages/resources/sourcebook/listening-skills.html Tips on effective listening skills www.mindtools.com/CommSkll/ActiveListening.htm Tips on effective listening skills

17. Appropriate Websites Continued • www.brianmac.co.uk/styles.htm • Coaching styles • www.howtobooks.co.uk/business/coaching-mentoring/role.asp • Definition of the role of mentoring • www.eqleader.net/leadership_matters_part_I.htm • EQ 6 leadership styles