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T H O M S O N F I N A N C I A L

T H O M S O N F I N A N C I A L. Best Practices in IR Web sites NIRI St. Louis. Kelly McPartland Director, Web Hosting Services September 29, 2006. Agenda. Recent Trends IR Web Site is Mission Critical Best Practices Q&A. Recent Trends: Multiple Responsibilities.

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T H O M S O N F I N A N C I A L

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  1. T H O M S O N F I N A N C I A L Best Practices in IR Web sitesNIRI St. Louis Kelly McPartlandDirector, Web Hosting ServicesSeptember 29, 2006

  2. Agenda • Recent Trends • IR Web Site is Mission Critical • Best Practices • Q&A

  3. Recent Trends: Multiple Responsibilities 2005 NIRI Survey - how IR spends its time: • Shareholder relations • Financial analysis • Corporate communications • Financial media relations • Corporate governance • Strategic planning • Public relations • Employee relations

  4. Recent Trends: Decline in Sell-side Coverage Top 5 means of receiving financial information: (source: Thomson Financial survey of institutional investors)

  5. Recent Trends: Evolving Regulatory Environment • Executive compensation • E-proxy • XBRL • Accelerated filings • Quarterly reporting condensed

  6. Recent Trends: Evolving Regulatory Environment • Quarterly reporting condensed: • Peak earnings release week: week 5 (28%) followed by week 7 (20%) • Most popular day of the week to release earnings: Thursday (29%) followed by Wednesday (23%) and Tuesday (22%) • Most popular webcast times: 11AM (16%), 10AM (15%) and 5PM (12%)

  7. Recent Trends: More Demanding Investors • Information: more, better and faster • Real-time = increased expectations • Increased reliance on the Web • Audiences expect greater access • Increased scrutiny and expectations

  8. Recent Trends: Technology on the Rise • Web 2.0 = interactivity • Blogs • RSS • Podcasting • Wikis • Video • XBRL

  9. IR Web Site is Mission Critical Application: Corporate Web Site Usage Source: Thomson Financial 2006 Survey

  10. IR Web Site is Mission Critical Application: Corporate Web Site Usage • 47% of investment professionals find IR Web sites very or extremely important (Source: AIMR survey) • 90% of institutional investors find a company’s Web site impacts their perception of that company (Source: Thomson Financial) • 32% of portfolio managers said that corporate Web sites are more important since the passing of SOX(Source: Rivel Research)

  11. Best Practices: Comprehensive Content Source: 2006 ThomsonFinancial survey

  12. Best Practices: Be Compliant • Code of Ethics • Either in annual report or on Web site • Reg G • GAAP/Non-GAAP reconciliation • Executive Certifications • CEOs & CFOs must certify financial statements, and should post to site • Section 301 (related) • Confidential, anonymous submission of complaint by employees regarding accounting or auditing matters • News Releases/8K • Timely Web site posting • Regulatory Filings • Post report free of charge on site in a timely manner • Section 16 (insider filings) • Must be posted to the Web site no later than next day • 10Ks/Qs • Companies have to disclose their Web site address within, or state why not

  13. Best Practices: Be Transparent “A company can disclose a great deal of information and be in compliance with the rules and regulations. But, until that information is presented in a clear and understandable manner, it does not adhere to the spirit of good communication--it is not transparent.” - Lou Thompson, former NIRI President & CEO

  14. Best Practices: Intangible Assets • Account for 35% institutional investor stock decision factors • Measures That Matter, Ernst & Young • 35% of professional investors' decisions are driven by non-financial data or by information about intangibles • Cap Gemini, Ernst and Young • Comprise at least 50% of a company’s value • Baruch Lev, New York University

  15. Best Practices: Intangible Assets Non-financial drivers

  16. Best Practices: Corporate Governance Disclosure • 2/3rds of investors say governance considerations may be a trigger to avoid investing in particular companies, and • 80% said they would pay a premium for companies that are visibly well-governed(source: McKinsey & Co, Global Investors Opinion Survey) • 73% of investment professionals say that a company’s disclosure practices and the quality of financial statements are very or extremely important factors in their investment decisions(source: AIMR member survey)

  17. Best Practices: Corporate Governance Disclosure • Board and management bios • Committee composition • Insider transactions • Contact the board • Policies, guidelines and documents • Proxy information • Alerting

  18. Corporate Governance Highlights

  19. Committee Composition

  20. Insider Transactions

  21. Best Practices: Provide Multimedia Video

  22. Best Practices: Embrace Technology RSS Feeds

  23. Best Practices: Embrace Technology MP3/ Podcasts

  24. Best Practices: What’s Next? “Our aim is to move from long, hard-to-read disclosure documents to easy-to-navigate Web pages that let investors click through to find what they want. We want to emancipate the data from the page, and let it find its way across the Internet and around the world in the form of RSS feeds, AJAX, applications, and whatever comes next.” - SEC Chairman Christopher Cox

  25. Best Practices: What’s Next? • Blog, podcast spending to reach $757 million in 2010 (WebProNews April 2007) • Jupiter Research finds that 35% of large companies plan to start corporate blogs this year. • Combined with the existing deployed base of 34%, nearly 70% of all site operators will have implemented corporate blogs by end of 2006 • 64% of executives spend less than $500k to deploy and manage corporate Weblogs • "By engaging prospective customers in active dialogue, companies can showcase their expertise and domain knowledge, creating a forum for communication of their strategies and visions"

  26. Best Practices: What’s Next? Sun Microsystems CEO’s Blog

  27. Best Practices: Globalize Your Web Site Multi-language capabilities

  28. Best Practices: Utility and Access • Clear navigation links • Format and file size should be denoted • Filings and reports available in HTML & PDF • Use a vanity URL • Printer-friendly • Key information above the fold • Limit information required from investors

  29. Best Practices: Utility and Access Well organized, easy to navigate and robust IR home page

  30. Best Practices: Promote Your Web Site • Be discoverable! • Direct link to IR from corporate home page • Push email technology and RSS • Put your website URL in all of your IR communications • Don’t link away from the site • Leverage third-party technology to extend corporate reach

  31. Your Web Site Should… • Meet or exceed regulatory requirements • Be comprehensive • Communicate financial and non financial assets • Leverage the latest technology and new media • Be accessible to global audience • Be fresh and easy to use • Learn from others - beg, borrow, and steal!

  32. Questions?

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