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Family Dollar. Anthony Maye. The Company. November 1959, Leon Levine- 1st FDO in Charlotte, North Carolina. Thought of as a “dollar store.” 90 % of their products cost $10 or less. Average customer female mid 40’s <$40,000 per year (Familydollar.com )

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Presentation Transcript
anthony maye

Family Dollar

Anthony Maye

the company
The Company
  • November 1959, Leon Levine- 1st FDO in Charlotte, North Carolina.
  • Thought of as a “dollar store.”
  • 90% of their products cost $10 or less.
  • Average customer female mid 40’s <$40,000 per year (Familydollar.com)
  • Products - clothing, food, seasonal products, greeting cards, and household products.
competitive strategy
Competitive Strategy
  • Threat of Substitutes- low
  • Threat of New Entrants- low
  • Threat of Rivalries- high
  • Suppliers’ Bargaining Power- low
  • Customers’ Bargaining Power- high
is description
IS Description

Interenterprise Information System

  • “The portal”- scheduling, hiring program(teledo), esteem(background check)
  • Financials- quarterly sales per store, ytd.
  • HR documents, planners, planograms/schematics, email.
web presence
Web Presence
  • www.FamilyDollar.com
  • http://www.facebook.com/familydollar
  • http://twitter.com/#!/myfamilydollar
  • http://www.youtube.com/thefamilydollar
  • http://www.familydollar.com/pages/savingssignup.aspx
identify the problem
Identify The Problem
  • No online purchases except prepaid phones
  • Shipping of goods was decentralized, each distribution center worked with vendors.
  • This led to increased shipping expenses and an inability to see the network as a whole.
  • They are lagging behind as far as the industry is concerned.
is strategy
IS Strategy
  • In the year 2000 they began searching for a transportation management system.
  • Implemented G-log’s GC3 system
  • The system was initially hosted on G-logs sever and later transferred to an “In house” system at Family Dollar Corporate
  • They exceeded their goals for savings from 2003 and forward.
  • They plan to continue to research emerging technologies
is evaluation
IS Evaluation
  • Family Dollar has taken steps in the right direction
  • The new information systems they implemented have increased efficiency
  • They are lagging behind as far as the industry is concerned.
  • Dollar Tree as well as other competitors already have operational retail websites
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