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The University of Oxford Clinical School Information Management Services Unit (IMSU)

The University of Oxford Clinical School Information Management Services Unit (IMSU). Gerard Robinson Assistant Director (Satellite Sites) gerard.robinson@imsu.oxford.ac.uk Tel: Oxford 221323. So Many, So Few - A Model for Providing & Supporting Distributed Services.

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The University of Oxford Clinical School Information Management Services Unit (IMSU)

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  1. The University of OxfordClinical SchoolInformation Management Services Unit (IMSU) Gerard Robinson Assistant Director (Satellite Sites) gerard.robinson@imsu.oxford.ac.uk Tel: Oxford 221323

  2. So Many, So Few - A Model for Providing & Supporting Distributed Services. This workshop will give an overview of how IMSU successfully implements and supports services for 2500+ users, in 35+ units over more than 6 hospital sites spread across the city. Discussion will cover the rationale behind the use of various technologies, including Novell Netware as being key to ease of management of user accounts.

  3. So Many, So Few - A model for Providing & Supporting Distributed Services. This workshop will give an overview of how IMSU successfully implements and supports services for 2500+ users, in 35+ units over more than 6 hospital sites spread across the city. Discussion will cover the rationale behind the use of various technologies, including Novell Netware as being key to ease of management of user accounts.

  4. So Many, So Few - A description of Providing & Supporting Distributed Services. This workshop will give an overview of how IMSU successfully implements and supports services for 2500+ users, in 35+ units over more than 6 hospital sites spread across the city. Discussion will cover the rationale behind the use of various technologies, including Novell Netware as being key to ease of management of user accounts.

  5. The Radcliffe Infirmary (RI) The Big Picture The John Radcliffe (JR) The Institute of Health Sciences (IHS), The Nuffield Orthopaedic Centre (NOC), The Churchill Hospital, (CH) The Warneford Hospital 10km

  6. The Headington sites 1km JR NOC IHS Churchill Warneford

  7. The City Centre sites RI The Medawar Building – NDM, Zoology & Stats.

  8. Background • 1980’s to early 1990’s - Nuffield Department of Clinical Medicine Data Centre • Provided services primarily to NDM: Mini, RS6000/AIX • Involved with initial networking of JR to replace Gandalf connections • 1991? – Units collaborate at RI to install ethernet • 1995 IMSU established and Director appointed – Data Centre absorbed by IMSU • to date • gradual increase and transfer of staff to IMSU • collaboration with IT staff in other units • introduction of new services • With Divisionalisation came IMS & IMSU

  9. What is The Clinical School? • 40+ units or departments: http://www.medicine.ox.ac.uk/medsch/departme.htm

  10. The Clinical School IMSU & IMS IMSU Information Management Services

  11. IMSU Teams Systems and Networking Tim Shaw Sylvain Phaneuf Helpdesk Sally Knight Pam Mooring JR Terry Campton Justin Broad Ian Combellack Satellite Sites Gerard Robinson Robin Edwards David Newburn David Rhodes Kieron Ward

  12. Terry Campton Dep. Dir. User Services Who’s whowhere in IMSU. JR RI Justin Broad CO Ian Combellack Tech. David Newburn CM Systems Tim Shaw – Dep.Dir. Sylvain Phaneuf – CM IHS Warneford Robin Edwards CM – IHS Keiron Ward CM - NOC Gerard Robinson Asst.Dir. Satellite Site David Rhodes CM Sally Knight, Pam Mooring Helpdesk

  13. The Services (some) • Desktop support – installation, limited h/w repair • Network & IP management • File & print services, mostly via Novell Netware • Software installation & maintenance • Remote access via dialup service • E-mail & calendaring via Novell Groupwise • Purchase and general advice • WWW and other Back Office services • Unit server management

  14. The Users • IHS/NOC 490 • RI 330 • Warneford 170 • JR 1660 (including 368 Med.School students • Total: 2650 (excludes 550 IMM users who are in the Tree)

  15. How & why we do it. • Netware 5 → 6 • Request Tracker • Co-operation – esp. with OUCS. • Flexibility – vertical integration?

  16. The University of OxfordClinical SchoolInformation Management Services Unit (IMSU) Gerard Robinson Assistant Director (Satellite Sites) gerard.robinson@imsu.oxford.ac.uk Tel: Oxford 221323

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