Final Project: Marketing Promotion

Marketing Promotion Final Project: Marketing Promotion Team: D.S. 9631005余柔誼 9631007梁容容 9631012馬瑞雲 9631025蔡易群 9521011 蔡興翰

Introduction • Domino’s pizza is an international pizza delivery corporation • It was the second-largest pizza chain behind Pizza Hut • The first Domino’s pizza in Taiwan opened on November, 1989, since then the brand had become the leading brand of delivery pizza.

Problems • The business crisis occurring currently has made people reduce their expenditure on parties and gatherings. • Domino’s sales are decreasing, and have become much worse than before. • Customers prefer Pizza Hot more than Domino’s Pizza.

Methodology • Our target sample for this research consists of NCTU students • 30 questionnaires will be distributed around the campus randomly. • We applied to the T-tests and gave general explanations on our questionnaires

3 types of innovative themes Theme A: ‘Meal’ Theme B: ‘Bar’ Theme C: ‘DIY’

Theme A: ‘Meals’ • Similar to McDonald’s, Domino’s Pizza offers combo meals. • Apart from the main dish ‘pizza’, which comes in different sizes, there are side dishes such as fried chicken, French Fries, salad, soft drinks, breakfast items, and desserts. Fig.1: A McDonald’s combo meal. (2009/06/22) (This picture is taken by us, and so we reserve the right of this picture.)

Theme B: ‘Bar’ • Different flavors of freshly-baked pizzas are displayed on a counter along with some side- along dishes • Customers can just grab a tray and pick any amount of food they want, then pay for it at the checkout counter, both time-saving and convenient. Fig.2: A roadside food stand. (2009/6/22) (This picture is taken by us, and so we reserve the right of this picture.)

Theme C: ‘DIY’ • Similar to Subways, samples of the ingredients of the pizza are displayed behind the counter. • Customers choose how many pieces and the sizes of pizza they want first, and then tell the clerk what ingredients they want. • After that, the freshly-made pizza(s) would be put in the oven for baking. Fig.3 : Counter of ingredients being displayed in Subways. (2009/6/22) (This picture is taken by us, and so we reserve the right of this picture.)

Hypotheses • Students of NCTU would want to make pizza purchases as an individual. • If pizza is sold to customers in singular slices, their desire to purchase would increase. • Among the three kinds of promotion samples, ‘Theme A : meals ‘ is the preference among NCTU students.

Hypothesis 1: Students of NCTU would want to make pizza purchases as an individual. Question 1: Do you know “Domino’s Pizza?” Fig.4 : The percentage of NCTU students who have ever heard of Domino’s Pizza.

Question 2: Have you ever ordered ’Domino’s Pizza’ ? Fig.5: The percentage of whether or not NCTU students have ever ordered Domino’s Pizza.

According to the first and second question, we know that every NCTU students know Domino’s Pizza, and 93% NCTU students have ordered Domino’s Pizza. We can conclude that Domino’s Pizza is well-known among NCTU students.

Question 3: How many slices of pizza do you need in order to be satisfied? In average, how many slices of pizza do you have when sharing pizza with other people. We compare the answers of these two questions, and then conclude the degree of satisfaction when NCTU students have pizzas in group. Fig.6: Each segment means the percentage of how NCTU students feel when sharing pizza with other people.

There are 67%, which is a big portion, NCTU students who are still hungry after they have pizza with others. It is evident that they need to buy more slices of pizza by themselves after having pizzas in group.

Question 4: When consuming in group form, have you ever felt divested from choosing your favorite flavor of pizza because of others? • It is a common thought that everyone want to get their favorite. • We can see there are 57% NCTU students wanting to have their favorite flavor of pizza but they can’t. They have to compromise with other people in the group. If they order pizza alone, there will be no such problem. Fig.7: The percentage of whether or not students ever find that their in flavor is limited when in a group order for pizza.

Question 5: Have you ever give up ordering pizza because you cannot find other persons having pizza with you? • There are 73% NCTU students who want to eat pizza, but as a result of the size of one pizza, they always have to ask other people to share with. • If they cannot find any people to share with, they give up the thought to order pizza. • It’s a pity that so many students cannot have pizza alone and in other way, pizza shops miss the opportunities to make profits. Fig.8: Percentage segments of NCTU students of whether or not they have ever gave up due tonot having ganged up enough person.

Hypothesis 2 If pizza is sold to customers in singular slices, students’ desire to purchase would increase. “Very attractive/important” = ’5’ “attractive/important” = ’4’ “So-so” = 3 “Not attractive/not important” = ’2’ ”Not attractive/not important at all” = ‘1’

Question 1: Does this idea sound appealing to you and therefore would make you willing to make a purchase? Fig.9: The proportion of how consumers are attracted by pizza sold in singular slices.

Table 1: Statistics of T-test when test value is 3

Analysis More than half of NCTU students who answered this question doesn’t show much enthusiasm to the idea of selling pizza in singular slices. We think the reason is that the students here in NCTU might not yet be ready to change their perceptions of eating pizza, and have not yet put too much thought on this new experience.

Question 2: What kind of reason would make you come and purchase this new product？ Factor 1: A pizza personally tailored for the customer. Fig.10: The percentage segments of what the students think of factor 1.

Table 3: Statistics of T-test when test value is 3.

Analysis More than 50 percent of NCTU students seem to like the idea of a pizza especially tailored for them. We think this is maybe due to the fact that this is a whole new type of pizza-eating experience.

Factor 2: Customers can choose freely among any flavors. Fig.11: The percentage segments of what the students think of factor 2.

Analysis More than 90 percent of NCTU students think that the idea of being able to choose freely among pizza flavors is important. We conclude that this, on some level, have something to do with people feeling limited in selecting flavors when in a group order for pizza.

Factor 3: You can choose the amount of pizza you feel fit. Fig.12: The percentage segments of what the students think of factor 3.

Analysis More than 67 percent of NCTU students find that whether or not they can choose the amount of pizza they personally prefer important. We can conclude the fact that in normal occasions, students do find that sometimes there is too much and sometimes there is too little pizza to eat.

Factor 4: Convenient ( No need to rally several people in order to order a pizza) Fig.13: The percentage segments of what the students think of factor 3.

Table 7: Comparison of the 4 factors.

Hypothesis 3 Among the three kinds of promotion samples, ‘sample A : meals ‘ is the preference among NCTU students.

Fig.14: The percentage segments of what the students think of theme ‘meals’.

Fig.15: The percentage segments of what the students think of theme ‘bar’.

Fig.16: The percentage segments of what the students think of theme ‘DIY’.

Comparison table of the three promotions Table 8: Statistics of T-test when test value is 2.

Analysis Promotion A and B both have T test larger than t0.05, therefore, Promotion A and Promotion B could work according to the 95% confidence level. However, Promotion C has a t value less than t0.05, so Promotion C may not work according to the 95% confidence level.

Summary Hypothesis 1 Students of NCTU would want to make pizza purchases as an individual. →True. Hypothesis 2 If pizza is sold to customers in singular slices, students’ desire to purchase would increase. →True. Hypothesis 3 Among the three kinds of promotion samples, ‘sample A : meals ‘ is the preference among NCTU students. →False. Students preferred ‘sample B’ most.

Conclusion Individual pizza can be promoted, and the ‘buffet ‘ form is the most popular among NCTU students.

Final Project: Marketing Promotion