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Navy Cash Training Sales Unit 3: ROM II Integration

Objectives. Demonstrate how to set up ROM II POS with Navy Cash systemUsing POS terminalCanceling NC TransactionsRunning Back Office ReportsCreating a ROM II report diskRunning ROM II Comparison report in Navy Cash Application. ROM II Procedures. Although this training section discusses ROM II

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Navy Cash Training Sales Unit 3: ROM II Integration

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    1. Navy Cash Training Sales Unit 3: ROM II Integration This section is intended as program overview and history.This section is intended as program overview and history.

    2. Objectives Demonstrate how to set up ROM II POS with Navy Cash system Using POS terminal Canceling NC Transactions Running Back Office Reports Creating a ROM II report disk Running ROM II Comparison report in Navy Cash Application

    3. ROM II Procedures Although this training section discusses ROM II procedures and screens, it is presented only in context with Navy Cash For further, up-to-date information on ROM II, refer to the NAVSUP P487 ROM II User's Guide Both documents can be downloaded from www.navy-nex.com

    4. ROM II Point-of-Sale (POS) Set up

    5. ROM II POS Set Up The ROM II should be set up for use with Navy Cash already. However, if you put in a new ROM II terminal, or if the ROM II is NOT set up with Navy Cash, perform the following steps:

    6. ROM II POS Set Up (cont) The following steps must be performed in this order: From the three payment transaction buttons at top right corner of the screen, select the second button for Navy Cash Click the “Get Merchant ID LIST” button

    7. ROM II POS Set Up (cont) Select the designated NC merchant from the drop down list “choose merchant name” A drop-down box will appear with the merchants available on the ship Select the correct merchant name. It should always be Ship’s Store. If your ship has more than one Ship’s Store, select the correct Ship’s Store number for that terminal If you ever update your merchants, or add another store, you will need to repeat these steps to load the new merchant onto the ROM II POS

    8. ROM II POS Set Up (cont)

    9. ROM II POS Set Up (cont) Click “Save Changes” button and exit from the program If you have just switched to the integrated system, change the ROM II operator passwords to match the Navy Cash operator passwords using 3000 series. Coordination between ROM II installer and L-3 IT must be made for the operator ID. Activate the Force Operator Logon setting on the K22. This setting prevents sales unless a successful operator logon occurs

    10. ROM II POS Set Up – Visitors In cases where a large number of visitors are aboard using cash: A tiger cruise Publicity events/tours Go into ROM II set up as detailed, but select third button – all options (cash and Navy Cash will be displayed in POS)

    11. Daily Operations

    12. Logging on to the POS Terminal Step 1: Verify that the Navy Cash DDE proxy is running by looking for the Proxy icon in the lower right-hand corner of the screen If not, double-click desktop icon to start Step 2: Verify that the K22 is connected to the ROM II and online Step 3: Log onto the ROM II POS terminal using the proper login

    13. Daily Sales Perform sales as usual: Scan items using ROM II scanner Subtotal to final menu Have cardholder put their card into the K22

    14. Daily Sales If the cardholder does not have enough funds on the chip, an error box will pop up to indicate that the sale has been cancelled

    15. Daily Sales – Visitor Events If the Visitor option has been enabled in ROM II, all buttons will display When using Navy Cash, no need to enter amount into data entry field When using all other options, enter amount into data field Process sale as normal

    16. Cancelled NC Transactions

    17. Cancelled NC Transactions Navy Cash transactions may be cancelled due to: insufficient funds on the card untimely removal of the card timeout of the card (it has been inactive in K22 too long) A message is displayed on ROM II POS device indicating transaction has been cancelled

    18. Cancelled NC Transactions (cont) The cancelled transaction indicates: ROM II inventory has been changed No Navy Cash charge The ROM II CloseOut Menu includes a new section for dealing with these transactions

    19. Cancelled NC Transactions (cont) Use the drop-down menu to find the transaction cancelled in Navy Cash

    20. Cancelled NC Transactions (cont) When you delete the transaction from the ROM II, a pop-up box will confirm the removal of the transaction from the ROM II inventory

    21. Back Office Reports

    22. Back Office Reports Back office reports for the ROM II do not change any current procedures. For help with ROM II procedures, refer to ROM II documentation. When there is a question on reconciliation between ROM II and Navy Cash, a ROM II “special disk” can be created for investigations between transactions.

    23. ROM II Disk Creation Overview Login to the ROM II backend computer as manager/null Select “POS Reconcile Till” Select “Navy Cash Sales Export” A pop-up screen will display Enter the dates for the closed till Use today’s date in “start” and “end” Place a blank floppy disk in the A: drive Sales data is exported to a file “sales.txt” and a message is returned

    24. ROM II Disk Creation (cont) Usually today’s date in “start” and “end”

    25. ROM II Disk Creation (cont) After inserting the blank disk, press OK to generate data

    26. NC & ROM II Comparison

    27. Loading ROM II Disk to Navy Cash

    28. Loading ROM II Disk (cont)

    29. Loading ROM II Disk (cont)

    30. Generating Comparison Reports

    31. ROM II Comparison Report

    32. ROM II Reporting

    33. Error Messages

    34. Logging On: Errors The Navy Cash must be running on the ROM II POS and be set to the following parameters Improper parameters or a non-running Proxy will keep the attached K22 from logging on

    35. Logging On: Errors (cont) The Operator ID for ROM II and Navy Cash must match for the operator to log onto ROM II and the K22 If they do not, the error message below will appear:

    36. Logging On: Errors (cont) The Navy Cash proxy must be running in order for POS terminal to logon If not, the error message below will appear:

    37. Questions

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