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Using Observation

Using Observation. Susan G. Houser, BS, LNHA Administrator Medicalodges Nevada Nevada, Missouri. Touring. Tour potential staff member around home Do they interact positively with resident and/or staff. Watch body language Appears to not want to touch residents,

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Using Observation

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  1. Using Observation Susan G. Houser, BS, LNHA Administrator Medicalodges Nevada Nevada, Missouri

  2. Touring • Tour potential staff member around home • Do they interact positively with resident and/or staff. • Watch body language • Appears to not want to touch residents, • When talking to a resident in a wheel chair do they bend down, squat to their level, take their hand

  3. Questions they Ask • Do they ask questions or appear bored. • Do they compare your facility to others they have worked at? • If all went well set up next interview, explain to them how we do a peer/resident interview.

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