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陳麗霞 香港科技 大學 新時代圖書館規劃與發展趨勢國際論壇 國立清華大學 2013-9-10

圖書館 館 員培育 Library Staff Development —— 向商界學習 Learn from Business —— 分享 香港 經驗 Share with HK Experiences. 陳麗霞 香港科技 大學 新時代圖書館規劃與發展趨勢國際論壇 國立清華大學 2013-9-10. 向商界 學習 Learn from Business. ASTD BEST AWARDS 10th anniversary T + D (Oct 2012): 30-36,38-48,50-80

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陳麗霞 香港科技 大學 新時代圖書館規劃與發展趨勢國際論壇 國立清華大學 2013-9-10

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  1. 圖書館館員培育 Library Staff Development——向商界學習 Learn from Business——分享香港經驗 Share with HK Experiences 陳麗霞 香港科技大學 新時代圖書館規劃與發展趨勢國際論壇 國立清華大學 2013-9-10

  2. 向商界學習 Learn from Business • ASTD BEST AWARDS 10th anniversary T + D (Oct 2012): 30-36,38-48,50-80 • American Society for Training & Development ASTD 2012 獲獎公司 • 公司收入的 0.62% 用於僱員培育 – 0.62% of revenues • 每個僱員每年的培育費用為 US$1,272 – per employee/year • 一間曾三年獲獎的公司以每個僱員每年受培育80-90小時為目標 A 3-time winner 80-90 hours per year as target

  3. ASTD 2012 獲獎公司 • 僱員以參加培育為年度工作目標之一 • Include learning in staff’s annual objectives • 學習與工作表現掛鈎 • Link between learning and performance • 融合各種培育方法 • A mix of learning delivery methods • 得到高級管理層的支持 Support from senior management • 很強的學習文化 Culture of learning

  4. 商界最佳實踐 Best Practices from Business • Caterpillar University, 學院 Academy, • 培育課程 Curriculum • 學費補助方案Tuition reimbursement scheme • 培訓學分記錄 Training credit tracking, • 平衡計分卡 Balanced scorecard • 使用各種媒體與技術（如社交網絡）Media & technology http://www.qimacros.com

  5. 香港科技大學 • 1991 • 12,000學生+ 500教員 • 5 學院 • 20 學術部門 • 12,000 m2 • 3,200 座位 • 700,000 書籍 • 93 (25 管理員68職員)

  6. 分享香港經驗 Share with HK Experiences 香港科技大學 HKUST Library • 以館員培育為其戰略目標之一Staff Development is one of the strategic goals • 訓練技能 Equip skills and expertise • 提升工作績效Enhance job performance • 提高團隊工作效力Increase team effectiveness • 提升員工士氣 Boost staff morale • 促進專業成長 Further professional growth

  7. 確定培育需要 Identify Staff Development Needs • 年度工作評核 Annual Performance appraisal • 戰略規劃 Strategic Planning • 部門需要 Departmental/unit needs • 館員反映Staff reflection http://www.hrsmart.com

  8. 館員培育計劃 Staff Development Programs • 圖書館自辦和主導的正規培育 Library –Formal Training • 新館員培訓 New staff orientation • 溫故知新 Refresher sessions for counter duties • 讀者教育 User education workshops by librarians • 交叉培訓 Cross Training • 館員從事研究 Librarians Engaged in Research • 顧客服務 Customer Services(by training firm) • 時間管理 Time management (by training firm) • 演講嘉賓 Guest speakers (Library directors, professors)

  9. Consultant Project Brown Bag Hands-on Classroom Other leaders Role-play One-line

  10. 館員培育計劃 Staff Development Programs • 大學主辦 University • 領導能力、談判技巧 Leadership, Negotiation skills • 人力資源管理 HR management • 反歧視法例 Anti-discrimination ordinances • 教學方法 CELT workshops on Teaching • 攝影 、數碼影像 、錄像製作 PTC workshops on Photography, Digital imaging, Video making • 安全及健康 、 緊急處理 Courses on safety and health, handling emergencies for front-line staff

  11. 館員培育計劃 Staff Development Program • 香港高校圖書館聯盟 JULAC • 論壇 JULAC Forum • 334 The Countdown • Leadership Institute by HKU • ACRL Information Literacy Immersion program • Academic Librarian 3 Conference: The Yin-Yang of Future Collaboration and Competition • 館員培育委員會 ? JULAC Staff Development Committee?

  12. 非正規培訓 Informal Training • Library Connect • Fun 紛 Café • 參觀圖書館 , 數字化中心 Library visits, Digitization sites • 實習 、館員交流 /交換Staff exchange, internships • 社交活動 Social functions

  13. 主題 Library Connect Fun紛 Café 書的聚談 普通話點滴 SmartPhone Apps Usage Photo-Taking Techniques French salad making Wine tasting • Commons in other libraries • DDA • Data curation • Leadership & management • Facebook privacy • Sharing from ALA

  14. 提升技能 Upgrading Training • RDA 培訓 • 出借 Kindles • 應用軟件培訓 • Notepad++, Duckcapture, Paint.net • Lynda.com • 網絡學習小組 E-learning team • 海報設計小組 PDF team • 面書小組 Facebook team • 攝影小組 Photo team

  15. 館員培育計劃 Staff Development Program • 參與組織發展 Organization Development • 改组 Re-organization • 戰略規劃 Strategic Planning • 情景規劃 Scenario Planning • 會議、研討會、工作坊 Conferences, seminars, workshops

  16. 館員培育計劃 一覽 (2012/13)

  17. 謝謝 !

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