In today's globalized world, maintaining the right telephone etiquette is of utmost importance. Here are some tips that you could use.
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MMM Training Solutions
Contact: Pramila Mathew
Mobile: +91 98409 88449
Tone of Voice
Work performed by the Academy for Educational Development under sponsorship of the United States Agency for International Development (USAID) Contract Number: LAG -I-00-98-00011-00, Task Order Number: 804
Tips for Telephone Etiquette
5 Phases of a Call
Call (Greeting & Introduction)
Provide Customer Solutions, Alternatives or Information
Close the call
MMM TRAINING SOLUTIONS
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Pramila Mathew-Training Consultant and Executive Coach
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Vikas Vinayachandran-Training Consultant
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