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LSP – Learning Service Providers Certification in Management Quality Systems Tony Hall

LSP – Learning Service Providers Certification in Management Quality Systems Tony Hall Trainers Network.

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LSP – Learning Service Providers Certification in Management Quality Systems Tony Hall

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  1. LSP – Learning Service Providers Certification in Management Quality Systems Tony Hall Trainers Network

  2. The network brings together trainers and facilitators from all sectors, public and private, specialist and mainstream, to share learning and experiences in relation to best practice, recent innovations, quality standards and continuing professional development. A community of like-minded people committed to helping trainers develop both personally and in business. The TN was part of the international working group that developed new ISO standards for Learning Services Providers.

  3. Benefits of Competency Framework for Trainers 1.Establish generic core competencies against which all training providers will be evaluated 2.Contribution towards the further quality assurance of training provision 3.Professionalisation of training providers 4. Ensuring a maximum return on the training investment 5.Develop a benchmark and score card system to measure Competencies 6.Provide career path guidance on initial and continuing professional development for trainers 7.Provide Training programmes for Trainers to address core competencies

  4. The Policy Context for Enhanced Quality Assurance in Training Ireland’s competitiveness in a globalised economy will be based on: • Availability of skilled and flexible workers • Quality infrastructural development • Keep abreast of new technology and innovation

  5. The Trainers Network will Provide the platform to enable quality assurance in the areas of •Trainer competencies • Training standards Need for a more structured and systematic approach to support trainers and facilitators of learning to assureCompetency Standards for Trainers maintain quality

  6. Establishing a Mainstream Committee Lead Organisation Total Target Group Other organisations provide a small group to build up the total target group

  7. The Trainers Network brings together a Consortium of organisations committed to raising the quality of training services Creating Mainstreaming Committee • IVEA • Enterprise Ireland • FAS • NSAI • Skillnets • Dublin City Council • Institute of Leadership Management • DCU • Calmar International Ltd. • Private Consultancy Companies

  8. Identifying Training Needs • Education regarded as a business-oriented service. • Quality assurance is a crucial issue in non-formal educational services • Training Providers at a disadvantage in a very competitive training market Identify and agree training goals and strategies • Professional recognition on the National Qualification Framework • Develop management quality systems • Achieve ISO certification

  9. Building a Training Response Quality Management Systems for Learning Services Providers Learning Outcomes of Programme • Ability to implement an effective management system, obtain certification to ISO, and/or Awards Council QA, conduct assessments of training programmes and evaluate training effectiveness. • Plan, conduct, report and follow-up an audit of a Quality Management System

  10. QMS Programme Objectives • Prepare and establish a quality assurance management system • Set QA policies and procedures • Carry out internal and external assessment of training programmes • Use appropriate methods to evaluate the effectiveness of training and measure its impact in the work environment • Apply for ISO certification

  11. Quality Management Systems Training Programme Methodology • Blended Learning Training Programme • Five Training Modules • Tutorials Workshops • Module Assignments and Assessments • 150 hours Study Time

  12. Strategic Components of QMS Materials Trainers Interactions Technology Evaluation Course Manuals Tutorial Leader Tutorials LMP (Moodle) Assignments References E-Tutor Webinars Online Course Short Tests Assignments Facilitator Student Forums 24 hr access Feedback E-learning Mentor Tutor contacts Records kept

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