ResMan Maintenance Management

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28. 28 Stock control to manage parts & spares Ensures you don’t tie up funds by overstocking Ensures sufficient stock to maintain good services Link material costs to individual requisition Job or PPM Includes details of supplier & WWW hyperlinks Can be used to control use of tools Forms part of overall Cost control information Allocate Parts against a model which automatically filters during feedback

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30. 30 Fast accurate data entry Provides a datasheet listing of Jobs Each Help Desk user can customise the data sheet view Choice of call logging by Asset ID; Location; Owner or Telephone Number Operators can specify a session or call method of finding Assets Calls are colour coded by when received Filters enable calls to be displayed by received period Users can also view PPM Jobs or All work Double Click to display full Job details Print single or multiple Job Dockets Browser based operation

31. 31 Create & maintain a list of Regular Work This reduces data input & increases accuracy Select a Regular Work item & up to 8 data items can automatically be entered A report is provided showing full PPM details

32. 32 When work is initially entered or edited a prompt to print a Job docket appears If the equipment is under a Maintenance Contract an automatic prompt appears If the equipment is under Warranty an automatic prompt appears Where an existing Job for an Asset or Generic Asset a prompt appears preventing Duplicates Where an Asset Risk is greater than a user defined Threshold

33. 33 A single screen to view & update work details for fast input of requisition work No mandatory fields for easy work input (You can book work leaving all fields blank & complete later) Easy entry feedback forms for Hours; Parts or Other Costs Automatic work details for PPM’s & Regular Work Automatic fill of dates & times during Completion Use of Not Seen & Performance Indicators Full Job Cost at any time during feedback Ensures Zoom text facility for improved text entry & viewing Useful dates of Last Seen; Next PPM Due & Last PPM Date Job Dockets can be sent to printer or previewed first Keyboard or Mouse entry around the form Colour coded Job Number to highlight urgent work

34. 34 The work details form has buttons to enable entry of Costs into forms for Parts; Labour & Other Costs Labour total Hours & Costs are automatically calculated & multiple Charge Rates used Multiple staff members can be used on a Job Parts costs are calculated from costs held in the Stock control module Parts used entered via the Stock Control system are automatically included Parts allocated via PPM set up are automatically included without values being entered User definable Other Costs enables a flexible approach to Job Costing Costs entered are automatically appended to Asset life time cost All these forms are also available on Historical Jobs to view full Job Costs

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36. 36 View all WIP - Requisitions & PPM’s Auto generated colour coding to identify due date priorities Ensure that SLA’s are met Enables Supervisory staff to allocate work by priority & risk Click to sort & view Jobs by User Defined Trade; Due Date; Status & Work Type Use filters to sort Jobs by location, owner, work description & equipment type As you filter Est. Time & Cost is automatically calculated Click + to drill down a view of complete Work History & scroll contents Customise your work view by using, hide, freeze etc

37. 37 A comprehensive work Service Record is produced to your specification You can print directly to a printer or preview & optionally print Print batches of Service Records if required Any fields from Work In Progress can be displayed including bar codes as shown, & dates including Last Seen; Last & Next PPM You can highlight Advice Note/Check List details & useful information from the Asset record You can re-print a Docket after work completion to display feedback information e.g. Work Performed or Costs

38. 38 A detailed or summary listing of all WIP You can print directly to a printer or preview & optionally print You can filter the datasheet by any criteria e.g. Work Type, Priority, Owner, Issued To, Equipment Category, Type or Model et al, & produce the report to your criteria

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40. 40 PPM scheduling caters for 52/53 week years conforming to ISO 8601 Provides a low weeks facility to enable backlog work to be performed Unlimited Jobs / Tasks per PPM Individual Jobs can be de-activated Frequencies enable weekly, fortnightly, monthly, quarterly, half, full & multiple years Flexible to enable any permutation to suppress lower Frequencies to optimise work; or use Series to enable duplicate Trades Allocate parts to PPM Jobs Link to Technical Advice Notes & Check Lists & optionally print the Checklist with your Docket Auto transfer of PPM’s to Assets Reduce cost of ownership Discharge Statutory PPM obligations avoiding liability & litigation This view shows the data sheet with filters, drill down to Jobs, count of Assets using PPM, & colour coding where in use on Assets & no longer Active

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42. 42 This labour saving facility enables Assets to be identified by multiple criteria including Asset ID; Description; Location; Owner; Model; Category; Type et al Once Assets have been selected, Add PPM’s will enable those selected to have the PPM Reference; Start Date & Week No. automatically attached to the Asset(s) Filtered To assist with fine tuning a facility is provided to Remove single or multiple PPM’s automatically

43. 43 This form displays the Current Start date & Week Number conforming to the ISO 8601 Week Number model You can select a Start Date from a 1900 to 10 years in the future To select the appropriate Start Date, you can enter any date & the system will identify the correct Start Date & Week No. Or, enter a Year or Week and Search will find the correct Date Select the appropriate Start Date & the following confirmation is displayed

44. 44 You can immediately view all Assets for a PPM Reference This level of detail assists with your PPM audits You can filter this form to view Assets with PPM by Category or Type; Location; Owner / Department et al You can copy this data directly into Excel or other Office products

45. 45 This process will create a years PPM’s for planning & scheduling This fully automated process rapidly creates the basis for fine tuning PPM scheduling This ensures that 53 week years are catered for

46. 46 Review & revise your PPM plan View plan for all PPM’s or by Designation; Type; Priority & Risk criteria Print standard reports for an annual plan or by week & staff type Export Work Plan in Datasheet view to Microsoft® Excel Transfer your PPM plan to WIP Distribute your PPM plan to others Generate managerial reports quickly & easily Implement & fine tune PPM strategy without fuss See next slide to see transfer between weeks

47. 47 Move Work between weeks to smooth the plan by clicking on a Job Where a fixed week is required you can lock a PPM When you select the highest Frequency Job you can optionally permanently change the PPM Start Date Once you are satisfied with your plan you can lock a PPM to prevent it being moved

48. 48 Review all Jobs through the Planning show All option on the datasheet view Jobs in BLUE have been transferred to WIP Use right mouse click to sort or filter Job information Scroll horizontally & vertically to show all Job information Transfer data into any Microsoft® Office module e.g. Excel, for further analyses Provides managers & staff with an instant view of Planned Work Standard Filters by Trade; Priority & Work Type mean relevant information is easily extracted

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71. 71 Low cost of set up & operation – Uses Windows Authentication Uses familiar Internet Browser for ease of operation Enables Departmental users to request work; monitor status of existing work; & to view Assets in their charge to aid replacement planning Enables Service Technicians to receive work & update status & content Enables Service Technicians & Administrators to enter non work related Time Sheet details Reduces clerical input in Service Department Help File on each screen display

72. 72 Departmental Asset Owners “Log On” to the system using their Windows Authentication or SQL Server credentials Service Department Technicians; Administrators & Supervisory Staff also Log On The Log On procedure ensures users only gain access to relevant options within the system

73. 73 Web Pages options are being developed & introduced regularly for use with ResMan Asset & Maintenance Management If you would like to view or update Asset or Maintenance related data using Web Page technology, speak to your ResMan representative

74. 74 Owners have a list of Assets in their charge in a scrolling list Each column can be sorted Ascending or Descending The list can be filtered by any field Asset ID is a hyperlink into a detail form Users can set the number of records to be viewed Owners can page through multiple pages A total number of Assets displayed is shown & changes dynamically during filtering Assists with Asset Tracking and Audit

75. 75 Assets Details can be printed Replacement Planning related information is displayed including Condition; Life Cycle Maintenance Cost; Purchase Cost; Replacement Cost and Estimated Replacement Date

76. 76 Owners have a list of Outstanding Work in a scrolling list Each column can be sorted Ascending or Descending The list can be filtered by any field Job Number & Asset ID are hyperlinks into detail forms Users can set the number of records to be viewed Owners can page through multiple pages From this page users can Request Work & view a list of Assets in their charge Pass the mouse over work details to display a pop up of full text

77. 77 Owners can enter Work Requests for faults and projects Owners can view Work Details at any time to monitor progress Owners can print individual Work Details if a hard copy is required Owners can change Work Details until the Service Department have acknowledged the Work Request Work Requests are automatically viewed in the Service Department Help Desk and Work In Progress with status “Client Entered”

78. 78 An efficient and easy to use method of finding Assets is provided Assets can be identified from a scrolling list either filtered by Location or as a complete list for an Owner You can filter for an Asset ID; Description; Asset Label or Serial Number Using the asterisk (*) wildcard option enables Assets to be found by any character e.g. *x* will find all Assets containing the letter X In the example shown, this will display all Calorifiers and the result is shown on the next slide

79. 79 An efficient and easy to use method of finding Assets is provided Assets can be identified from a scrolling list either filtered by Location or as a complete list for an Owner You can filter for an Asset ID; Description; Asset Label or Serial Number Using the asterisk (*) wildcard option enables Assets to be found by any character e.g. *x* will find all Assets containing the letter X This display shows all Calorifiers and makes selection much easier

80. 80 Service Supervisors can Log On via any PC on the Trust Intranet Service Supervisors can view a list of Service Staff to view work allocated to them Staff Code is a hyperlink into a list of work allocated Service Supervisors can print Work Details to a local printer Service Supervisors can enter work details performed and change the Job Status Service Supervisors can view work allocated to them

81. 81 Service Staff can Log On via any PC on the Organisation Intranet A list of Service Staff Jobs allocated to them is displayed Each column can be sorted Ascending or Descending The list can be filtered by any field Job Number & Asset ID are hyperlinks into detail forms Service Staff can page through multiple pages Service Staff can update Work Performed & change the Work Status including Complete Service Staff can optionally enter Hours & Other Costs e.g. Travelling Expenses

82. 82 Service Staff can select a different location or Asset for the same owner Service Staff can print Work Details to a local printer Service Staff can enter work details performed and change the Job Status Completed Jobs are removed from the Outstanding Work list Completed Jobs set the No Transfer flag in WIP to enable supervisory checks before they are Transferred to History

83. 83 Service Staff can enter Dates & Times On & Off Total Hours are automatically calculated Hours are multiplied by Rates to calculate Labour Cost Other Costs can be entered for pre defined options e.g. Travelling Time, from a drop down list

84. 84 Service Supervisors & Administrators can Log On via any PC on the Trust Intranet A list of Service Staff & Un-reconciled Weeks & Hours is displayed Staff Code is a hyperlink into a list of weeks to be Reconciled Time can be Reconciled for past & future periods

85. 85 Colour coded Time Allocation keys for non work related time Holidays & Absence are automatically displayed from Staff Details Each week day can be reconciled & colour coding aids reconciliation Days & a complete week can be reconciled

86. 86 A drop down list displays each week date A drop down list displays the pre defined user definable Additional Time Categories e.g. Travelling Time; Divert Time; Auxiliary Tim; Other Time et al Enter the Time in Hours & Minutes Enter a note as an aid memoir

87. 87 This report compares entered hours against a weekly basic target & displays a variance The report can be run between a date range e.g. a week & by a single or all Staff members The report lists each date in the selected range Work hours are shown together with a Work ID Additional time entered in the Web Pages are listed

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90. 90 You can set up multiple Library Pools of Equipment to be loaned to Departments / Patients / Staff Hospitals may set up Libraries for Medical Equipment; Wheel chairs; Beds et al Facilities Departments may set up a Pool of specialist Tools & Equipment This method of operation maximises investment by ensuring Equipment usage is optimised & regularly Checked & Serviced Equipment in your Asset Register is simply flagged as Available in a Library

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95. 95 Requests & Returns open in the default Library You can enter an Equipment ID or Scan a Bar Code A button will display all available Equipment to enabling standard Filters by Model; Category or Type Then simply click on an item and the form will be populated by all available data items Reports are available to enable analysis of usage & transactions by all major criteria including Model; Category; Type; Library & Owner/Department

96. 96 Loan Requests open in the default Library You can enter an Equipment ID or Scan a Bar Code You can enter a Patients ID or scan a bar coded Case Sheet You can enter a loan cost as a financial value if required Saving the record automatically enters a Loan Reference Selecting a Borrower automatically displays Departmental Contact & Telephone No. which can be changed as required

97. 97 Enter Returned equipment by bar code input, entering equipment ID, or select from a filtered list The Return Form contains all static information relating to the equipment & the loan An equipment checklist is available if required If a fault or damage is discovered, a Work Requisition can be made from within the Library Module Saving the record automatically enters a Return Reference

98. 98 Work requests can be logged from within the Library module if required This work appears in the maintenance department current work list When work completed equipment becomes available in the Library Saving the record automatically enters a Job Number

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105. 105 Maximises the potential of the Organisation IT infrastructure at low cost Reduces the number of telephone requests for work and work status updates Improves work allocation to Service Staff Improves accuracy of Job & non work time feedback Reduces Service Department clerical input Aids Replacement Planning Aids Asset Audit and Tracking Additional features can be tailored to your precise requirements

106. 106 Caters for Public & Private Sector Purchase Ordering Includes all the Order Stages required for due diligence Includes Order Types for Stock; Service; Standing; Contract & Variations Orders & order lines can be allocated to individual Job Numbers

107. 107 User defined Budget Analyses Headings Unlimited Budget Analyses Codes Utilise your existing Financial Codes Expenditure report by Analyses Heading & Analyses Code Outstanding Commitment Report showing actual against budge Link directly with your Finance systems

108. 108 Full set of integrated accounts Multi company Multi user Sales & business generation to your precise needs Project management module through installation / implementation Service management linked to help desk

109. 109 Use Windows Mobile portable communications devices for:- Work Distribution Asset Tracking (Bar Coding & Radio Frequency Identification – RFID) Condition Monitoring Stock Management Meter Readings Mixer valve temperature monitoring And any solution where mobile communications would improve efficiency

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121. 121 This is a “Read Only” of your network Active Directory services Supervisory Staff can utilise this function from anywhere on the organisation Intranet Users can be added to the system by selecting from Active Directory services

122. 122 User privileges can be added through this Management Supervisory form This is a browser based facility available to Supervisors from any PC on the Intranet

123. 123 All entries into the system from initial data transfer & entry are recorder & date & time stamped with users details Additions; Deletions & Amendments are recorded A Web based interface enables Supervisors to view activity from any PC on the Intranet You can Filter data on any of the fields available

124. 124 The system can utilise Windows Authentication as standard Alternatively, SQL Server User Names & Passwords can be used to log on System Administrators can define privileges for individual & groups of users Ensures data is not corrupted or abused Prevents fraud or system abuse Enables you to exert effective control over your data Enables you to delegate work with confidence Browser based options now follow

125. 125 Press function key F1 anywhere in the system to display comprehensive help Makes the system easy to use even for inexperienced users Print individual or all help topics Minimises operator error & increases data accuracy Lowers training costs The Help File is updated regularly & available in the Clients area on the ResMan web site Additionally, “Tool Tips” pop up in all of the significant screens displaying useful tips

126. 126 Supported users can log on to the ResMan web site & review any outstanding support or development calls to monitor progress You can also download the latest version of the Help files

127. 127 You can telephone the ResMan dedicated support line during office hours to speak with a representative Email support launched from within the system All Resman contact information is automatically filled in The fastest, most modern form of communication is used for support Means users can log calls without leaving application Means both user & ResMan operative has a record of the issue We encourage calls as feedback makes for better solutions We can dial in to your system if required as a standard support service

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