1 / 15

Aviation Maintenance Management

Aviation Maintenance Management. Quality Assurance Chapter 17. Quality Assurance. Introduction Requirements for Quality Assurance (QA) Quality Audits ISO 9000 Quality Standards Technical Records Other Functions of QA Summary. Introduction. Quality Assurance (QA)

mgrisham
Download Presentation

Aviation Maintenance Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Aviation Maintenance Management Quality Assurance Chapter 17

  2. Quality Assurance • Introduction • Requirements for Quality Assurance (QA) • Quality Audits • ISO 9000 Quality Standards • Technical Records • Other Functions of QA • Summary

  3. Introduction • Quality Assurance (QA) • Airline must generate/establish maintenance and inspections programs to keep aircraft in an airworthy condition. • Referred to as the CAMP (Continuous Airworthiness Maintenance Program) • FAR 121.373 (Continuing Analysis and Surveillance) provides an additional requirement (pg 181)

  4. Introduction • Although airline must have an FAA approved maintenance and inspection program: • They must monitor these programs to determine effectiveness and implement corrective actions when not effective • The requirement is for work performed by themselves and any work performed by third-party organizations (including other airlines)

  5. Functions of Quality Assurance • Functions of QA: • Administration and Management of QA and CASS activities • Conducts QA audits of all M&E organizations • Maintenance of Technical Records • Liaison with the regulatory authority for all M&E functions

  6. Quality Audits • Audits should be detailed, fact-finding designed to look at all aspects, determine discrepancies and establish a corrective action with a finite time for correction of each discrepancy • Must review administrative and supervisory aspects of the operation as well as the performance of the work

  7. QA Audits • Audits of Work Performance should include: • Adequacy of tools, test equipment, and facilities • Competency of assigned personnel (licenses, training, skills, and skill levels, etc) • Shop and office orderliness • Use and handling of tools, parts, supplies, and paperwork • Airline Organization aspects to be audited: (pg 182 – Table 17-1) • Processes and procedures related to line, hangar, and shop maintenance • Processes and procedures related to materiel • Processes and procedures related to engineering • Processes and procedures related to training of maintenance and inspection personnel • Purpose is to review current operations and ensure deficiencies are corrected – Spot checks or surprise audits could be warranted

  8. QA Audits • Supervisor of QA responsible for auditing all outside organizations • Part suppliers, parts pools, third-party organizations and other contractors • NOTE: FAR 121.373 – “Airline responsible for monitoring all maintenance on its aircraft regardless of who performs that maintenance.”

  9. QA Audits • Certain audits may span two or more organizations or activities within M&E (pg 185-186) • Audited for their part within the larger process, procedure, or function without a full audit • Ramp Operations • Airplane Tire pressures • Shop records • Required Inspection Items (RIIs) • AD & SB compliance • Major repairs & alterations • Safety equipment • Safety training • Accident/incident reporting • Fire protection/prevention • Hazardous materials handling

  10. ISO 9000 Quality Standard • Establishes the requirement for a quality system in organizations performing design and/or manufacturing or providing technical services • ISO 9001 • For facilities that design/develop, produce, install, and service products or services to customers who specify how the product or service is to perform • ISO 9002 • For facilities that provide goods or services to the customer’s design specifications • ISO 9003 • For those doing final inspection and testing • Table 17-2 page 187

  11. Technical Records • Requirement is to ensure aircraft are maintained in airworthy condition and IAW certification req. • Records allow FAA or other regulatory authorities to validate: • Current status and that status is up-to-date • Records allow new owner/operator or lessor to validate: • Exact status w/respect to ADs, SBs, and modifications and major repairs • Know what maintenance schedule is for that aircraft • Progression of maintenance checks at time of transfer • (A, B, C, etc…)

  12. Technical Records • Classification of Records (pg 188-189) • Continuous, Routine, Repetitive and Permanent • Continuous • Continuously updated to reflect status at any point in time • Routine • Usually maintained for 15 months – may be transferred to permanent status • Repetitive • Work repeated at regular intervals (daily, transit, or letter checks) • Permanent • Permanent changes to configuration of the aircraft, engines, components, and appliances • Retained permanently

  13. Other Functions of QA • QA may be responsible • Currency of mechanic’s licenses • Inspector's qualifications • Inspector’s authorizations • RIIs and conditional inspections • Administrative control over the development and modification of the airline’s Technical Policies and Procedures Manual (TPPM)

  14. Quality Assurance • Introduction • Requirement for Quality Assurance (QA) • Quality Audits • ISO 9000 Quality Standard • Technical Records • Other Functions of QA • Summary

  15. Questions?

More Related