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Critical Conversations Decisive Dialogue

Goals for the Experience. Explore the challenges of difficult conversationsProvide an opportunity to explore personal experiences and leadership challengesProvide an opportunity for meaningful dialogue and conversationIdentify approaches that can guide future work, leadership, conversations and relationships .

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Critical Conversations Decisive Dialogue

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    1. Critical Conversations & Decisive Dialogue Larry D. Roper Oregon State University

    2. Goals for the Experience Explore the challenges of difficult conversations Provide an opportunity to explore personal experiences and leadership challenges Provide an opportunity for meaningful dialogue and conversation Identify approaches that can guide future work, leadership, conversations and relationships

    3. Session Ground Rules Share only what you feel comfortable Speak only for yourself Avoid side conversations Treat the conversation as if it matters Involve yourself as if your participation is the key to the group’s success

    4. Reflection on Relationship Dynamics

    5. Creating Relationships That Work

    6. What if a relationship is nothing more than a series of conversations ?

    7. Think of a relationship that is important to you or your organization’s success, that is not “working”

    8. How would you describe your last three conversations with or about that persons?

    9. Individual Introductions Begin in dyads Each person speaks for three minutes, without interruption Respond to the following question: What are things that I or others are not saying, that if we expressed and explored would make a real difference in our ability to create positive relationships and sustain a diverse community?

    10. Designing Difficult Conversations

    11. Guiding Principles for Difficult Conversations Don’t start the conversation unless you are committed to having it turn out right for the other person/everyone involved (you are committed to them) Have only one conversation at a time Take the conversations to completion Treat conversations and each person in a way that acknowledges that they matter

    12. Guiding Principles for Conversations Everyone in the conversation is taken care of Don’t have the conversation unless you are producing something of value (be clear about the value being produced) Involve yourself as if your participation is the key to the success of the conversation (as a facilitator or participant)

    13. Guiding Principles for Conversations All participants should have the opportunity to ask for the commitments they want All participants should be clear about expectations of them Document agreements

    14. Conversation Ground Rules Generous listening Be on each other’s side Straight speaking Manage each other’s reputation as you would manage your own Take care of each other

    15. Critical Leadership Questions

    16. What unique “way of being” is necessary to create a culture that embraces diversity?

    22. Closure

    23. Acknowledgements and Appreciation Observations about colleagues (what was revealed to you in a new or different way) Important behaviors (what you observed that was significant) New learning or insights (what came clear for you)

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