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Leadership

Leadership. Trish Mueller, SVP & CMO 8/5/14. An unusual career path. I never imagined I would be CMO at The Home Depot. Where Have I Been?. What a RIDE it has been!. It’s a journey…. Company People Community. Leading is a privilege & a responsibility.

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Leadership

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  1. Leadership Trish Mueller, SVP & CMO 8/5/14

  2. An unusual career path I never imagined I would be CMO at The Home Depot

  3. Where Have I Been? What a RIDE it has been!

  4. It’s a journey… Company People Community Leading is a privilege & a responsibility

  5. COMPANY LEADERSHIP

  6. Company: Industry Leader INTERCONNECTED RETAIL DISCIPLINED CAPITAL ALLOCATION PASSIONATE ABOUT CUSTOMER SERVICE #1 PRODUCT AUTHORITY A common vision supports effective leadership

  7. The Home Depot Core Values… Leaders do not put themselves first

  8. Focused on People I feel responsible for supporting and protecting the livelihoods of 397,000 Associates. Leadership: It’s a big responsibility

  9. LEADING PEOPLE

  10. Harnessing Intellectual Horse Power Be brave: Hire people who are smarter than you!

  11. Guiding Teams Channel and direct the power of your team

  12. Diversity & Unity Expect and positively reinforce teamwork

  13. The Power of Story Telling The 10% + 90% = 0% Rule Time spent telling people what you do  • If you don’t do this 10% well…  This 90% = 0% Time spent doing “the work” You must invest time to explain what you do

  14. Effective Communication

  15. Effective Story Telling What do they care about? What questions do they have? Are they open minded? What might they ask me? What’s in it for them? How will this effect their team? Who is in my corner? Are there any taboos I am breaking? Know your audience & be prepared

  16. Consensus Building Spend time building win-win situations

  17. Political Acumen CEB; “Activating Disruptive Insights”; October 2013 Plan to spend MORE TIME story telling

  18. The Power of Humor “Rule #6: Don’t take yourself so seriously!” Benjamin Zander Leading people isn’t always easy

  19. Conflict & Courage Don’t stand for unprofessional behavior

  20. Development Your time & effort says: “I care about you”

  21. Leading through Change Break down barriers – virtual AND physical

  22. COMMUNITY LEADERSHIP

  23. Giving Back Serving our community, humbly

  24. Veteran’s Focus Serving our Veterans

  25. Servant Leadership theingirls.com Serving our community, humbly

  26. Leadership Success Company People Community It begins and ends with people

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