Express Stores. Reducing Shoplifting. The Problem. What can Express #892 do to reduce shoplifting?. Background. Express Stores nationally have lost over 2.5 million dollars so far this year from shoplifting Express Castleton location has recently seen an increase in shoplifting.
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1. Customers who keep their hands low
2. Opened packages and purses
3. Customers who appear
nervous or ask a lot of questions (distraction)
Use of bulky clothing, packages, and
The “accidental drop” method
The “brazen” method
Many employees do not know
how to respond appropriately!
A cohesive plan of action is
the key to catching a thief!
Innovations to prevent Shoplifting
Electronic Tagging and Digital In-Store Surveillance Improvements