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FACTORS AFFECTING FACILITY MAINTENANCE MANAGEMENT AUDTING IN SAUDI ARABIA

FACTORS AFFECTING FACILITY MAINTENANCE MANAGEMENT AUDTING IN SAUDI ARABIA. BY Al-Hammad,A. and AL-Zahrani A., College of Environmental Design, King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia. CONTENTS. INTRODUCTION OBJECTIVES RESEARCH METHODOLOGY

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FACTORS AFFECTING FACILITY MAINTENANCE MANAGEMENT AUDTING IN SAUDI ARABIA

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  1. FACTORS AFFECTING FACILITY MAINTENANCE MANAGEMENT AUDTINGIN SAUDI ARABIA BY Al-Hammad,A. and AL-Zahrani A., College of Environmental Design, King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia

  2. CONTENTS INTRODUCTION OBJECTIVES RESEARCH METHODOLOGY FACTORS AFFECTING FACILITY MAINTENANCE STUDY SURVEY ANALYSIS OF THE DATA RESULTS OF THE STUDY CONCLUSIONS

  3. INTRODUCTION 1/2 • Nowadays, many facilities owners in Saudi Arabia as well as in other countries visualize the importance of maintenance auditing for their facilities. • Through auditing, facility owners needs to know the status of their maintenance management systems: whether they are organized in the right way to achieve their objectives or whether some actions should be taken to improve their maintenance management approaches.

  4. INTRODUCTION 2/2 • Such auditing will help facilities owners measure and improve the effectiveness of their maintenance management systems. • However, facility owners often differ in their approach to making maintenance auditing for their facilities. • To unify the approach for such auditing, this paper aims at assessing the auditing factors, which are used by facility owners.

  5. OBJECTIVES OF THE STUDY To assess, from the view points of the facility owners in government and private sectors , the maintenance management auditing factors, which are needed to audit their facilities.

  6. RESEARCH METHODOLOGY The study was carried out in two phases: The first phase include a literature search and interviews. * The identification of six groups of main categories and a total of 37 specific factors Inthe second phase * A survey was conducted to assess the relativeimportance of these factors. * The survey was filled out by 25 professional maintenance managers from the governmental sector and 22 professional maintenance managers from the private sector in Saudi Arabia The data gathered from the survey was analyzed statistically .

  7. FACTORS AFFECTING FACILITY MAINTENANCE 1/7 Factors Affecting facility maintenance management are classified into six main categories : First: ORGANIZATION & HUMAN RESOURCES Second: WORK LOAD IDENTIFICATION & PERFORMANCE MEASURES Third: WORK PLANNING & SCHEDULING Fourth: WORK ACCOMPLISHMENT Fifth: INFORMATION TECHNOLOGY & APPRAISAL Sixth: MATERIAL MANAGEMENT

  8. FACTORS AFFECTING FACILITY MAINTENANCE 2/7 • First:ORGANIZATION & HUMAN RESOURCES • Organization structure • Policies, rules and services • Work control central functions, staffing • Shop organization • Shop supervision and planning functions • First line supervisors & their responsibilities • Training • Motivation

  9. FACTORS AFFECTING FACILITY MAINTENANCE 3/7 • Second: WORK LOAD IDENTIFICATION & PERFORMANCE MEASURES • Facility condition inspection • Work request procedure • Relationships between sections • Preventive maintenance (Equipment) • Service work • Routine, recurring work • Work requirements documentation

  10. FACTORS AFFECTING FACILITY MAINTENANCE 4/7 • Third: WORK PLANNING & SCHEDULING • Priority system • Work classification and weekly schedule • Alterations and improvement work • Budget requirements for maintenance & repairs • Budget execution plan • Backlog of funded work • Emergency work & shutdown scheduling

  11. FACTORS AFFECTING FACILITY MAINTENANCE 5/7 • Fourth: WORK ACCOMPLISHMENT • Shop scheduling & planning procedures • Craft and material availability • Maintenance process re-engineering • Shop, Space, Tools and Equipment • Transportation • Supervisory practices • Use of contracts

  12. FACTORS AFFECTING FACILITY MAINTENANCE 6/7 • Fifth: INFORMATION TECHNOLOGY & APPRAISAL • Management Information System (MIS) • Measurement of performance • Productivity Measurement • Information systems & historical records • Variance review

  13. FACTORS AFFECTING FACILITY MAINTENANCE 7/7 • Sixth: MATERIAL MANAGEMENT • Part and material availability • Store room operation • Inventory functions and costs

  14. STUDY SURVEY 1/2 Considering the above mentioned factors, a survey of a randomly selected sample of 25 professional maintenance managers from the governmental sector and 22 professional maintenance managers from the private sector in Saudi Arabia was carried out. The data gathered from the survey was analyzed statically by using the importance index and the Spearman correlation formula.

  15. STUDY SURVEY 2/2 The importance index is used to measure the relative importance of each auditing factor The Spearman correlation formula is used to find out whether the government and private managers parties agree or not for the assessment of the auditing factors

  16. ANALYSIS OF THE DATA According to the evaluations of the professional maintenance managers in government as well as private sectors: Table1 shows the importance index and the ranking of the categories . Table 2 shows the importance index and the ranking of the auditing factors The importance indices were grouped to reflect the respondents rating as follows: Extremely important 87.5 < I <100 Important 68.75 < I < 87.5 Moderately important 43.75 < I < 68.75 Little important 25 < I < 43.75 Not important 0 < I < 25

  17. RESULTS OF THE SURVEY 1/7 Table 1 –Result of the survey for the categories

  18. RESULTS OF THE SURVEY 2/7 Table 2 –Result of the survey for the auditing factors 1/6

  19. RESULTS OF THE SURVEY 3/7 Table 2 –Result of the survey for the auditing factors 2/6

  20. RESULTS OF THE SURVEY 4/7 Table 2 –Result of the survey for the auditing factors 3/6

  21. RESULTS OF THE SURVEY 5/7 Table 2 –Result of the survey for the auditing factors 4/6

  22. RESULTS OF THE SURVEY 6/7 Table 2 –Result of the survey for the auditing factors 5/6

  23. RESULTS OF THE SURVEY 7/7 Table 2 –Result of the survey for the auditing factors 6/6

  24. CONCLUSIONS Based on the results of this study and as shown in Tables 1 and 2, the following can be concluded: Both governmental and private sectors rated all factors as moderately important to extremely important. With 95% confidence, it can be concluded that the government and private sectors generally agree on ranking of all factors affecting facility maintenance management auditing. Both sectors ranked work request procedure factor as the highest while they ranked service work factor as the lowest. Thus, all the listed factors can be used to audit the maintenance management department.

  25. THANK YOU

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