Chapter 1

1. Chapter 1 Understanding Communication

2. Bellringer 1 • Have you ever had to tell somebody that their outfit is inappropriate or unflattering? • Make a list of ways to communicate this message to the fashion victim.

3. Bellringer 1 • Respond to the prompt and watch the video clip: • link to video clip

4. Bellringer 2 • Write down and example of a time when you have had to use only nonverbal communication to send a message. (1 paragraph) • link to video clip

5. Bellringer 3 • Write about a time when you had trouble communicating a message. • link to video clip

6. 6 Objectives • Identify and define the elements of communication • Identify how and why communication skills are important in your own life. • Tell the difference between verbal communication and nonverbal communication

7. 6 Objectives 4. Identify and describe various kinds of formal and informal communication settings. 5. List and explain the interrelated steps of the communication process. 6. Explain the qualities that make someone an effective communicator.

8. What is communication? • communication- the process of sharing information by using symbols to send and receive messages • You communicate when you share thoughts, ideas, and feelings with others. • interpersonal communication- communication between two or more people

9. Sending and Receiving Messages • Communication between people always involves sending and receiving a message • message- the ideas and the feelings that make up the content of communication • sender- the person who sends the message • receiver- the person who receives the message

10. Sending and Receiving Messages • To be effective, communication must also include feedback. • feedback- a return message

11. Sending and Receiving Messages

12. Sending and Receiving Messages • Messages are carried by verbal and nonverbal symbols. • verbal symbols= words • nonverbal symbols= gestures, facial expressions, and sounds (laughter, clapping, hissing, and whistling) • All messages are transmitted through channels. • channels- the means for sending communication • If you use verbal symbols to send a spoken message, the channel is sound waves. • If you use nonverbal symbols to send a message , the channel can be sound waves, light waves, or the sense of touch.

13. Activity 1: Sending Nonverbal Messages • Work with a partner to determine a situation in which you must communicate nonverbally. • For example, imagine that you and your partner work part-time in a convenience store. Unknown to your co-worker, your boss has just confided in you that she has grown tired of granting favors to her employees. Just as your boss joins you and your co-worker behind the counter, your co-worker whispers to you that he plans to ask for the afternoon off. How would you communicate to him non-verbally that his request is not a good idea? With your partner, make a list of the different ways that you could convey the message. Choose the method that seems the most effective, and practice the scene. Then present it to other members of the class.

14. Using Communication • Nearly everything you do involves communication. • Communication can help you: • meet social needs • We need to love and be loved, to show feelings, snd to interact with others. • make decisions • By talking with other people, you can get information, exchange ideas and feelings, and ultimately decide what actions to take.

15. Considering Different Settings • informal vs. formal settings • Most of your communication occurs in informal settings. • informal settings- casual and unstructured situations

16. Considering Different Settings • Examples of informal settings: • talking with family and friends • introducing people • giving instructions • talking on the telephone • giving and receiving information in class • asking for directions

17. Considering Different Settings • formal settings- situations that you can prepare for ahead of time. • Although much less of your everyday communication may take place in a formal settings, these situations allow you to affect the ideas and feelings of people in important positions.

18. Considering Different Settings • examples of formal settings: • job and college interviews • group discussions • public speaking • debate • interpretive situations • oral reading • drama • electronic communications

19. Activity 2: Analyzing Formal Communication Situations • Identify two formal communication situations that you take part in during an average week. Remember that you can participate in these situations as a listener or a speaker. For each situation, identify the elements of communication that seem most important when sending and receiving information. Share your findings with your classmates.

20. Developing the Communication Process • The communication process consists of a series if several interrelated steps: • You find ideas to speak about. • You adapt your message to the needs of your audience. • You determine how to present your ideas in the most effective way. • You interpret audience feedback. • You deal with verbal and nonverbal interference

21. Finding Ideas • When you choose ideas, you will need to consider factors such as your audience, the setting, and the time allotted for your presentation. • *Hint* You can find many interesting ideas for formal and informal speaking situations by… • examining your own experience • looking at the lives of the people around you • watching television shows or movies • reading newspaper or magazine articles

22. Adapting to Your Audience • adapting to your audience involves learning something about the people you address • before preparing your speech • while you communicate with them • being aware of cultural, sociological, and individual information about your audience will help you to present thoughts and ideas effectively • anticipate the audience’s response, interprate feedback, and respond appropriately

23. Individual Characteristics • examine a person’s personality, interests, and aspirations. • example: http://www.youtube.com/watch?v=Zb3212YdRx8

24. Cultural Characteristics • examine such things as age, religion, and national and ethnic background • the audience will understand an respond favorably to your message • example: • while giving a speech about the prom committee to students from Korea (where proms are not a part of high school culture,) be sure to include information about the importance of prom and past prom themes

25. Sociological Characteristics • look at elements such as their affiliations, their educational backgrounds, and their occupations. • this info helps you formulate a general idea about your listeners • example: