Emotional Intelligence: A Critical Element in Leadership Jorge Cherbosque, PhD UCLA Staff and Faculty Counseling Center. Session Overview. Areas covered: What is Emotional Intelligence The business case for EQ training Four quadrant model and questions answered Group exercise
EQ is the ability to:
the power and acumen of emotions as a source of human energy, information, trust, communication, creativity, influence and conflict resolution
Influence, team leadership, organizational awareness, self-confidence, achievement drive, and leadership.
Form groups of 4
A. I am impatient with people who are different from me.
B. I can express my negative feelings without offending others.
C. It is hard for me to ask for what I want.
D. I like it when others recognize that I have won the argument.
Quadrant 4: Social Skills