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Definisi e-Government

Definisi e-Government.

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Definisi e-Government

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  1. Definisi e-Government • E-Government refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government (The World Bank Group, 2001) • E-Government adalahaplikasiteknologiinformasi yang berbasis internet danperangkat digital lainnya yang dikelolapemerintahuntukkeperluanpenyampaianinformasidaripemerintahkemasyarakat, mitrabisnispegawai, badanusaha, danlembagalainnyasecara online [Menteri Negara Kominfo, 2002]

  2. Transact Tahapan e-Government Web Presence Interact E-Government Phase Transform

  3. PHASE 1 PHASE 2 PHASE 3 PHASE 4 Web Presence Informasi dasar yang dibutuhkan masyarakat ditampilkan dalam website pemerintah. Interaction Terjadi komunikasi dua arah dalam layanan publik. Misal forum, layanan pengaduan. Transaction Layanan transaksi bagi masyarakat secara online mulai diterapkan. Transformation Pelayanan terintegrasi. Menghubungkan antar Pemerintah, Pemerintah dengan masyarakat, swasta, dan akademisi.

  4. KriteriaPenilaian Kolaborasi Penilaian Website Kriteria Investasi IT e-Leadership Proses Perubahan Pelayanan Publik

  5. 1 2 3 • PENILAIAN WEBSITE • Identitas (alamat web) • Tampilan • KualitasIsi • LayananMasyarakat • e-LEADERSHIP • VisiMisiPimpinan • Komitmen TI • PELAYANAN PUBLIK • Jenislayanan • Kualitaslayanan • Kinerjalayanan Kriteria

  6. 4 5 6 • PROSES PERUBAHAN • Perubahanmanajemenlayanan • INVESTASI IT • Besaraninvestasi • Efektifitasinvestasi • KOLABORASI • Pihak-pihak yang berkolaborasi • Manfaatkolaborasi Kriteria

  7. Diminta : Kalian cari suatu website Pemerintah Provinsi atau Kabupaten / Kota yang menerapkan E-Government, lalu kalian telaah menggunakan enam (6) kriteria diatas, yaitu Penilaian Website, E-leadership, Pelayanan Publik, Proses Perubahan, Investasi IT, dan Kolaborasi. Setelah itu kalian tentukan berada di fase manakah e-government yang kalian telaah tersebut (lihat slide 3). Selamat mengerjakan.

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