Global best practice in player authentication validation
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Global Best Practice in Player Authentication & Validation. Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA. Topics. New drivers for player authentication & validation The old technologies

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Global Best Practice in Player Authentication & Validation

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Global best practice in player authentication validation

Global Best Practice inPlayer Authentication & Validation

Phillip Ryan

Chief Executive Officer

Responsible Gaming Networks Pty Ltd

Melbourne, Australia

2010 CANADIAN GAMING SUMMIT,

CALGARY, CANADA


Topics

Topics

  • New drivers for player authentication & validation

  • The old technologies

  • The new technology

  • Advantages of new technology for players & operators

  • Live Demonstration

  • Industry expansion opportunity

RESPONSIBLE GAMING NETWORKS


New drivers of player authentication

New Drivers of Player Authentication

  • Self-exclusion class actions:

    • Financial costs

    • Reputation costs

RESPONSIBLE GAMING NETWORKS


New drivers of player authentication1

New Drivers of Player Authentication

  • Self-exclusion class actions:

    • Financial costs

    • Reputation costs

  • Underage gambling risks.

RESPONSIBLE GAMING NETWORKS


New drivers of player authentication2

New Drivers of Player Authentication

  • Self-exclusion class actions:

    • Financial costs

    • Reputation costs

  • Underage gambling risks.

  • Global movement towards venue player pre-commitment:

    • Loss limit setting by individual players

    • Nova Scotia, Norway, Singapore, Australia

RESPONSIBLE GAMING NETWORKS


New drivers of player authentication3

New Drivers of Player Authentication

  • Self-exclusion class actions:

    • Financial costs

    • Reputation costs

  • Underage gambling risks.

  • Global movement towards venue player pre-commitment:

    • Loss limit setting by individual players

    • Nova Scotia, Norway, Singapore, Australia

  • Player exploitation of loyalty schemes.

RESPONSIBLE GAMING NETWORKS


New drivers of player authentication4

New Drivers of Player Authentication

  • Self-exclusion class actions:

    • Financial costs

    • Reputation costs

  • Underage gambling risks.

  • Global movement towards venue player pre-commitment:

    • Loss limit setting by individual players

    • Nova Scotia, Norway, Singapore, Australia

  • Player exploitation of loyalty schemes.

  • Legalisation of internet gambling:

    • Need to stop underage gambling, provide effective self exclusion, residency and pre-commitment across multiple suppliers/accounts

RESPONSIBLE GAMING NETWORKS


Player id device technologies

Player ID Device Technologies

  • Plastic cards

  • Smart cards

RESPONSIBLE GAMING NETWORKS


Player id device technologies1

Player ID Device Technologies

  • Plastic cards

  • Smart cards

  • USB biometric flash drive keys

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Old technologies

Limitations of plastic cards with PIN

Cards have very low storage capacity (<1 k)

Cards & PINs can be swapped between gamblers

Cards can be easily illegally copied/skimmed

Cards require additional card reader expense

Cards operate on different proprietary standards

Limits functionality to a single gambling network

Old Technologies

RESPONSIBLE GAMING NETWORKS


The nova scotia findings

The Nova Scotia Findings

  • International Gaming Institute, University of Nevada:

    • Players “beat” the system – via card sharing

      • 37% of panelists shared cards.

      • Card sharing occurred for periods up to one week at a time.

      • Card sharing correlated to PGSI score (i.e. PGs shared the most).

RESPONSIBLE GAMING NETWORKS


The nova scotia findings1

The Nova Scotia Findings

  • International Gaming Institute, University of Nevada:

    • Players “beat” the system – via card sharing

      • 37% of panelists shared cards.

      • Card sharing occurred for periods up to one week at a time.

      • Card sharing correlated to PGSI score (i.e. PGs shared the most).

    • “Should pursue measures to address this specific problem”

      • Biometric ID solution required (fingerprint, facial etc)

RESPONSIBLE GAMING NETWORKS


New technology solutions

New Technology Solutions

  • Biometrics

    • Unique characteristics of every human being.

    • Eyes, fingers, voice, handwriting etc

    • Cannot be easily exchanged between humans

  • Most developed biometric is fingerprints

    • Developed by FBI in 1920’s

    • Recognized and accepted globally

    • Lowest cost biometric

    • New technologies have digitized fingerprint biometrics

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

Biometric & USB Gaming Standards

  • Regulators - Nevada Gaming Commission

    • Biometric technical standards established for gambling

    • “Mobile Gaming System Policies”

    • May 2006

    • Two Factor authentication (device & biometrics) for player ID

    • Established standards for:

      • Cryptographic protocols

      • Encryption algorithms

  • Machine Manufacturers - Gaming Standards Association

    • USB now adopted as Gaming Device Standard – GDS – for all slot machines globally.

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Fingerprint biometrics

Fingerprint Biometrics

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Fingerprint biometrics1

Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

USB biometric flash drive key

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

USB biometric flash drive key

  • Electronic Key – unique for each player

  • Biometric identification of owner

    • Eliminates sharing of ID amongst players

      • On-board fingerprint scanner & storage (1:1)

      • No central storage of player biometrics

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

USB biometric flash drive key

  • Electronic Key – unique for each player

  • Biometric identification of owner

    • Eliminates sharing of ID amongst players

      • On-board fingerprint scanner & storage (1:1)

      • No central storage of player biometrics

  • Plug-and-Play Device – no batteries

  • Connects directly into all USB outlets

  • Eliminates need for a card reader

  • On board microprocessor = multi-venue

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

USB biometric flash drive key

  • Electronic Key – unique for each player

  • Biometric identification of owner

    • Eliminates sharing of ID amongst players

      • On-board fingerprint scanner & storage (1:1)

      • No central storage of player biometrics

  • Plug-and-Play Device – no batteries

  • Connects directly into all USB outlets

  • Eliminates need for a card reader

  • On board microprocessor = multi-venue

  • Massive storage capacity (256 Gigabytes)

    • Coverage across multiple gambling operators

    • Coverage across all channels of distribution:

      • Venues, internet, self-serve outlets, TV, mobile phones

    • Coverage across all forms of gambling - gaming, lotteries, wagering, sports, spread betting.

  • Read/Write 1000 times faster than a smartcard system

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

USB biometric flash drive key

  • Replace card readers in venues with USB outlet

  • Players insert USB Key and confirm their ownership

  • Digital cash option

  • No cost to player for device (partitioned memory)

  • Ideal self-exclusion mechanism

  • Highly accurate player database (since no sharing)

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

USB biometric flash drive key

  • Replace card readers in venues with USB outlet

  • Players insert USB Key and confirm their ownership

  • Digital cash option

  • No cost to player for device (partitioned memory)

  • Ideal self-exclusion mechanism

  • Highly accurate player database (since no sharing)

  • The only technology built for the internet.

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Internet gaming ready

Internet Gaming ready

  • Already internet compliant

  • USB connectivity for all computers

  • Universal connectivity standard

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New internet model

New Internet Model

CASINO A

CASINO B

INTERNET PORTAL

CASINO C

USBPlayer Protection Key

CASINO D

CASINO E

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New internet model1

New Internet Model

CASINO A

CASINO B

INTERNET PORTAL

CASINO C

USBPlayer Protection Key

CASINO D

CASINO E

Player Authentication

Government Taxation

Casino Authentication & Regulatory Supervision

RESPONSIBLE GAMING NETWORKS


Internet demonstration

Internet Demonstration

  • Key distribution & initialisation:

    • Through casino, lottery kiosks or retail network

    • Prove age & provincial residency

    • Scan and store fingerprint within key

    • Option to set voluntary loss limits

    • Unique device with unique digital certificate

    • Take USB key and use on VLTs, slots, internet gambling, self-serve outlets, TV set-top boxes, mobile phones etc

  • Internet and venue based kiosks allow players to:

    • Self-exclude, change limits, print reports, access counsellors

RESPONSIBLE GAMING NETWORKS


Internet demonstration1

Internet Demonstration

  • Demonstrate:

    • Internet server access

    • Player authentication

    • Player requests

      • Limit changes

      • Self-exclusion

      • Expenditure reports

      • Support access

RESPONSIBLE GAMING NETWORKS


Global best practice in player authentication validation

New Internet Model

  • Operator Benefits:

    • Complete confidence in player identification

    • Complete confidence in all fund transfers

    • Eliminates risks & costs of self-exclusion supervision

    • Eliminates risks & costs of underage gambling

    • Eliminates risks associated with managing player limits across multiple accounts.

    • Operates in current and next generation gaming channels.

    • Is an acceptable solution to anti-gambling critics.

    • Delivers a smoother public implementation pathway.

RESPONSIBLE GAMING NETWORKS


New internet model2

New Internet Model

  • Player Benefits:

    • One registration covers all operators.

    • One self-exclusion registration across all operators.

    • One set of pre-commitment limits across all operators.

    • Complete confidence in operators, and money transfers.

RESPONSIBLE GAMING NETWORKS


New internet model3

New Internet Model

  • Player Benefits:

    • One registration covers all operators.

    • One self-exclusion registration across all operators.

    • One set of pre-commitment limits across all operators.

    • Complete confidence in operators, and money transfers.

  • Government Benefits:

    • No risks of under-age gambling.

    • Reduces risks of increased internet problem gambling.

    • State-of-residence player identification.

    • Allows for better regulation & taxation of the industry.

RESPONSIBLE GAMING NETWORKS


Questions

Questions?

  • Contact

    • Phillip Ryan

      • Chief Executive Officer

      • Responsible Gaming Networks Pty Ltd

      • Melbourne, Victoria. Australia

      • [email protected]

      • Mobile + 61 417 313 726

      • www.responsible.com.au

RESPONSIBLE GAMING NETWORKS


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