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Global Best Practice in Player Authentication & Validation. Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA. Topics. New drivers for player authentication & validation The old technologies

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global best practice in player authentication validation

Global Best Practice inPlayer Authentication & Validation

Phillip Ryan

Chief Executive Officer

Responsible Gaming Networks Pty Ltd

Melbourne, Australia

2010 CANADIAN GAMING SUMMIT,

CALGARY, CANADA

topics
Topics
  • New drivers for player authentication & validation
  • The old technologies
  • The new technology
  • Advantages of new technology for players & operators
  • Live Demonstration
  • Industry expansion opportunity

RESPONSIBLE GAMING NETWORKS

new drivers of player authentication
New Drivers of Player Authentication
  • Self-exclusion class actions:
    • Financial costs
    • Reputation costs

RESPONSIBLE GAMING NETWORKS

new drivers of player authentication1
New Drivers of Player Authentication
  • Self-exclusion class actions:
    • Financial costs
    • Reputation costs
  • Underage gambling risks.

RESPONSIBLE GAMING NETWORKS

new drivers of player authentication2
New Drivers of Player Authentication
  • Self-exclusion class actions:
    • Financial costs
    • Reputation costs
  • Underage gambling risks.
  • Global movement towards venue player pre-commitment:
    • Loss limit setting by individual players
    • Nova Scotia, Norway, Singapore, Australia

RESPONSIBLE GAMING NETWORKS

new drivers of player authentication3
New Drivers of Player Authentication
  • Self-exclusion class actions:
    • Financial costs
    • Reputation costs
  • Underage gambling risks.
  • Global movement towards venue player pre-commitment:
    • Loss limit setting by individual players
    • Nova Scotia, Norway, Singapore, Australia
  • Player exploitation of loyalty schemes.

RESPONSIBLE GAMING NETWORKS

new drivers of player authentication4
New Drivers of Player Authentication
  • Self-exclusion class actions:
    • Financial costs
    • Reputation costs
  • Underage gambling risks.
  • Global movement towards venue player pre-commitment:
    • Loss limit setting by individual players
    • Nova Scotia, Norway, Singapore, Australia
  • Player exploitation of loyalty schemes.
  • Legalisation of internet gambling:
    • Need to stop underage gambling, provide effective self exclusion, residency and pre-commitment across multiple suppliers/accounts

RESPONSIBLE GAMING NETWORKS

player id device technologies
Player ID Device Technologies
  • Plastic cards
  • Smart cards

RESPONSIBLE GAMING NETWORKS

player id device technologies1
Player ID Device Technologies
  • Plastic cards
  • Smart cards
  • USB biometric flash drive keys

RESPONSIBLE GAMING NETWORKS

old technologies
Limitations of plastic cards with PIN

Cards have very low storage capacity (<1 k)

Cards & PINs can be swapped between gamblers

Cards can be easily illegally copied/skimmed

Cards require additional card reader expense

Cards operate on different proprietary standards

Limits functionality to a single gambling network

Old Technologies

RESPONSIBLE GAMING NETWORKS

the nova scotia findings
The Nova Scotia Findings
  • International Gaming Institute, University of Nevada:
    • Players “beat” the system – via card sharing
      • 37% of panelists shared cards.
      • Card sharing occurred for periods up to one week at a time.
      • Card sharing correlated to PGSI score (i.e. PGs shared the most).

RESPONSIBLE GAMING NETWORKS

the nova scotia findings1
The Nova Scotia Findings
  • International Gaming Institute, University of Nevada:
    • Players “beat” the system – via card sharing
      • 37% of panelists shared cards.
      • Card sharing occurred for periods up to one week at a time.
      • Card sharing correlated to PGSI score (i.e. PGs shared the most).
    • “Should pursue measures to address this specific problem”
      • Biometric ID solution required (fingerprint, facial etc)

RESPONSIBLE GAMING NETWORKS

new technology solutions
New Technology Solutions
  • Biometrics
    • Unique characteristics of every human being.
    • Eyes, fingers, voice, handwriting etc
    • Cannot be easily exchanged between humans
  • Most developed biometric is fingerprints
    • Developed by FBI in 1920’s
    • Recognized and accepted globally
    • Lowest cost biometric
    • New technologies have digitized fingerprint biometrics

RESPONSIBLE GAMING NETWORKS

slide14

Biometric & USB Gaming Standards

  • Regulators - Nevada Gaming Commission
    • Biometric technical standards established for gambling
    • “Mobile Gaming System Policies”
    • May 2006
    • Two Factor authentication (device & biometrics) for player ID
    • Established standards for:
      • Cryptographic protocols
      • Encryption algorithms
  • Machine Manufacturers - Gaming Standards Association
    • USB now adopted as Gaming Device Standard – GDS – for all slot machines globally.

RESPONSIBLE GAMING NETWORKS

fingerprint biometrics
Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS

fingerprint biometrics1
Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS

slide17

USB biometric flash drive key

RESPONSIBLE GAMING NETWORKS

slide18

USB biometric flash drive key

  • Electronic Key – unique for each player
  • Biometric identification of owner
    • Eliminates sharing of ID amongst players
      • On-board fingerprint scanner & storage (1:1)
      • No central storage of player biometrics

RESPONSIBLE GAMING NETWORKS

slide19

USB biometric flash drive key

  • Electronic Key – unique for each player
  • Biometric identification of owner
    • Eliminates sharing of ID amongst players
      • On-board fingerprint scanner & storage (1:1)
      • No central storage of player biometrics
  • Plug-and-Play Device – no batteries
  • Connects directly into all USB outlets
  • Eliminates need for a card reader
  • On board microprocessor = multi-venue

RESPONSIBLE GAMING NETWORKS

slide20

USB biometric flash drive key

  • Electronic Key – unique for each player
  • Biometric identification of owner
    • Eliminates sharing of ID amongst players
      • On-board fingerprint scanner & storage (1:1)
      • No central storage of player biometrics
  • Plug-and-Play Device – no batteries
  • Connects directly into all USB outlets
  • Eliminates need for a card reader
  • On board microprocessor = multi-venue
  • Massive storage capacity (256 Gigabytes)
    • Coverage across multiple gambling operators
    • Coverage across all channels of distribution:
      • Venues, internet, self-serve outlets, TV, mobile phones
    • Coverage across all forms of gambling - gaming, lotteries, wagering, sports, spread betting.
  • Read/Write 1000 times faster than a smartcard system

RESPONSIBLE GAMING NETWORKS

slide21

USB biometric flash drive key

  • Replace card readers in venues with USB outlet
  • Players insert USB Key and confirm their ownership
  • Digital cash option
  • No cost to player for device (partitioned memory)
  • Ideal self-exclusion mechanism
  • Highly accurate player database (since no sharing)

RESPONSIBLE GAMING NETWORKS

slide22

USB biometric flash drive key

  • Replace card readers in venues with USB outlet
  • Players insert USB Key and confirm their ownership
  • Digital cash option
  • No cost to player for device (partitioned memory)
  • Ideal self-exclusion mechanism
  • Highly accurate player database (since no sharing)
  • The only technology built for the internet.

RESPONSIBLE GAMING NETWORKS

internet gaming ready
Internet Gaming ready
  • Already internet compliant
  • USB connectivity for all computers
  • Universal connectivity standard

RESPONSIBLE GAMING NETWORKS

new internet model
New Internet Model

CASINO A

CASINO B

INTERNET PORTAL

CASINO C

USBPlayer Protection Key

CASINO D

CASINO E

RESPONSIBLE GAMING NETWORKS

new internet model1
New Internet Model

CASINO A

CASINO B

INTERNET PORTAL

CASINO C

USBPlayer Protection Key

CASINO D

CASINO E

Player Authentication

Government Taxation

Casino Authentication & Regulatory Supervision

RESPONSIBLE GAMING NETWORKS

internet demonstration
Internet Demonstration
  • Key distribution & initialisation:
    • Through casino, lottery kiosks or retail network
    • Prove age & provincial residency
    • Scan and store fingerprint within key
    • Option to set voluntary loss limits
    • Unique device with unique digital certificate
    • Take USB key and use on VLTs, slots, internet gambling, self-serve outlets, TV set-top boxes, mobile phones etc
  • Internet and venue based kiosks allow players to:
    • Self-exclude, change limits, print reports, access counsellors

RESPONSIBLE GAMING NETWORKS

internet demonstration1
Internet Demonstration
  • Demonstrate:
    • Internet server access
    • Player authentication
    • Player requests
      • Limit changes
      • Self-exclusion
      • Expenditure reports
      • Support access

RESPONSIBLE GAMING NETWORKS

slide28

New Internet Model

  • Operator Benefits:
    • Complete confidence in player identification
    • Complete confidence in all fund transfers
    • Eliminates risks & costs of self-exclusion supervision
    • Eliminates risks & costs of underage gambling
    • Eliminates risks associated with managing player limits across multiple accounts.
    • Operates in current and next generation gaming channels.
    • Is an acceptable solution to anti-gambling critics.
    • Delivers a smoother public implementation pathway.

RESPONSIBLE GAMING NETWORKS

new internet model2
New Internet Model
  • Player Benefits:
    • One registration covers all operators.
    • One self-exclusion registration across all operators.
    • One set of pre-commitment limits across all operators.
    • Complete confidence in operators, and money transfers.

RESPONSIBLE GAMING NETWORKS

new internet model3
New Internet Model
  • Player Benefits:
    • One registration covers all operators.
    • One self-exclusion registration across all operators.
    • One set of pre-commitment limits across all operators.
    • Complete confidence in operators, and money transfers.
  • Government Benefits:
    • No risks of under-age gambling.
    • Reduces risks of increased internet problem gambling.
    • State-of-residence player identification.
    • Allows for better regulation & taxation of the industry.

RESPONSIBLE GAMING NETWORKS

questions
Questions?
  • Contact
    • Phillip Ryan
      • Chief Executive Officer
      • Responsible Gaming Networks Pty Ltd
      • Melbourne, Victoria. Australia
      • [email protected]
      • Mobile + 61 417 313 726
      • www.responsible.com.au

RESPONSIBLE GAMING NETWORKS

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