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MARF Strategic Planning Committee

MARF Strategic Planning Committee. Presentation to MARF Membership and Board Meeting November 16, 2012. MARF Strategic Planning Committee Members. Ron Ekstrand Cindy Clark Steve Harter Joe Krueger Mike Rea Marcus Whitlock Scott Shepherd Wendy Witcig. Today’s Outline.

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MARF Strategic Planning Committee

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  1. MARF Strategic PlanningCommittee Presentation to MARF Membership and Board Meeting November 16, 2012

  2. MARF Strategic Planning Committee Members • Ron Ekstrand • Cindy Clark • Steve Harter • Joe Krueger • Mike Rea • Marcus Whitlock • Scott Shepherd • Wendy Witcig

  3. Today’s Outline • Strategic Planning Process Update • Membership Survey Results • Next Steps

  4. Strategic Planning Process Update

  5. Strategic Planning Process Update • March - Formed committee to guide process • May - Committee met and identified key issues • June - Held focus group/planning meeting with members • July – Committee created survey of membership to confirm and prioritize key issues and to gather additional input • Aug-Oct – Survey open for members to complete • Today - Presenting results of survey

  6. Membership Survey Results

  7. Membership Survey • Four sections • Instructions about survey • Demographic Information about respondent • Information about respondent’s organization • Feedback about mission, purpose, goals, satisfaction, and priorities • On surveymonkey.com • Took about 20 minutes to complete • 53 people completed it between Aug 15 and Nov 2

  8. Survey Results: Demographics of Respondents and Their Agencies • 57% were the top executive • Tenure of Respondents: • 70% 10+ years with agency • 85% 10+ years in industry • 17% 10+ years in MARF • Division Membership: • 70% Community Living • 23% Employment • 7% Both or Neither • 47% have NEVER referred a prospective new member • Meeting Attendance: • 64% always/almost always • 17% regularly attend • Organization Size: • 62% < 200 employees • 66% < $8M total revenue • 89% were from non-profits • Pre-merger Memberships: • 64% MARF • 60% MO-ANCOR • 38% MACDDS

  9. RECOMMENDATION: Purpose should continue to be to serve both our member agencies AND advocate on behalf of those we serve

  10. Focus of MARF – people we serve Anyone needing community supports People with Disabilities People w/ Developmental Disabilities

  11. RECOMMENDATION: Clarify if we are disability or developmental disability focused

  12. RECOMMENDATION: Explore cost – benefit of potential name change to better reflect organization’s focus

  13. Satisfied (>80% with 4 or 5) vs. Important (>80% with 4 or 5) with Gap Analysis Sat | Low Imp Low Sat | Low Imp • Mtg. Format/Venue [73|57|+16] • Prof. Development [46|73|-27] • 2-Division Structure [64|43|+21] Sat | Imp • Legislative Results [83|96|-13] • JBA Service/Support [81|89|-7] • Industry Information [86|90|-4] • Networking w Peers [88|90|-2] Low Sat | Imp • Cost (Affordability) [42|87|-44] • Share Best Pract. [67|94|-27] • Partnership w/ State Agencies [71|96|-25]

  14. High Satisfaction (>=40% with 5) vs. High Importance (>=40% with 5) with Gap Analysis High Sat | Low Imp • Networking w Peers [69|37|+33] • Mtg. Format/Venue [40|6|+34] Low Sat | Low Imp • Share Best Practices [27|35|-8] • Prof. Development [19|14|+5] • 2-Division Structure [34|14|+20] High Sat | High Imp • Legislative Results [69|79|-10] • JBA Service/Support [56|50|-8] • Industry Information [57|58|+1] Low Sat | High Imp • Partnership w/ State Agencies [37|60|-23] • Cost (Affordability) [19|40|-21]

  15. Survey Results: Strategic Initiatives and Simple Improvements Strategic Initiatives • Advocate increase funds – 86% • Improve relationship with state agencies – 73% • Facilitate sharing of best practices – 52% • Develop more professional development & training – 40% “Simple Improvements” • Survey members more - 94% • Establish regional sub groups to address local issues - 68% • Establish more committees to share in the work - 49% • Change meeting schedule to a single day - 37%

  16. Themes from “Magic Wand” Question • Meetings - change the meeting format • Communications - improve communication with members • Cost - make membership more valuable or affordable • Strategy – have a plan and few goals to focus on • Best Practices/Prof Devo – find ways to share best practices or to offer more professional development opportunities • Small Agencies – make sure to include them in decisions • Hire Help – hire additional help for the • Employment Division – improve functioning of division

  17. Clear Priorities and Results • Advocacy for additional funding for community providers • Improve relationships with state agency leaders • Involve more members • Establish regional subgroups for local issues • Survey members more • More committees • Increase value of being a member (affordability)

  18. Next Steps

  19. Next Steps • Establish any new committees or subgroups (e.g. Professional Development / Best Practices Committee) to address goals in particular area • Share detailed survey feedback with all committee chairs and division chairs • Committee and division chairs work with committee or division to confirm the 1 or 2 goals they plan to work on • Committees develop strategies and action plan for achieving each goal

  20. Draft Plan Ideas

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