What others with IDX are doing for emailing reports to referrings.
We’re emailing a select few referrings who have requested it – all others are faxed. Our Operations group isn’t very comfortable with the approach because while there is a certain trust that faxes ALWAYS get through, there is no way to know for certain (in their mind) that an email got where it was supposed to go.
We encrypt outbound reports using a product from Zix; it’s an appliance that sits on our edge. IDX supports emailing natively (just won’t do the encryption piece).
R Todd Thomas
Chief Information Officer
Austin Radiological Association
We currently only fax.We looked into secure email. RIS-IC does support PGP encryption for email. We looked into it but
getting providers to have PGP clients on their side was a real bear. What I mean by that is we could
get it to work with 1-2 providers but thought it might be hard to scale.I had someone (a consultant) tell me that we could email unencrypted but I would need a legal
memo telling me that before I would do that.Sincerely,James Whitfill, M.D. | CIOScottsdale Medical Imaging| Affiliated with Southwest Diagnostic Imaging, LTD
We are not emailing and only faxing upon request. Hand delivery and mail are our sources as of today.
Queens Medical Center
RATC’s solution for result report delivery via email4-14-08tj
send email, only
receive from RATC
Referring stays logged in
all day long to our
Webmail dedicated for
When the referring sees the
report email in their INBOX
and click on it, they can save
it to their EMR, copy and paste
it into their EMR, or print it
User mailbox authentication
against PACS domain
Reports automatically email internally
between systems securely into a
referrings mailbox, or a practice mailbox