What others with idx are doing for emailing reports to referrings
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What others with IDX are doing for emailing reports to referrings.

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What others with IDX are doing for emailing reports to referrings

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What others with IDX are doingfor emailing reports to referrings

We’re emailing a select few referrings who have requested it – all others are faxed.  Our Operations group isn’t very comfortable with the approach because while there is a certain trust that faxes ALWAYS get through, there is no way to know for certain (in their mind) that an email got where it was supposed to go.

We encrypt outbound reports using a product from Zix; it’s an appliance that sits on our edge.  IDX supports emailing natively (just won’t do the encryption piece).


R Todd Thomas

Chief Information Officer

Austin Radiological Association

We currently only fax.We looked into secure email.  RIS-IC does support PGP encryption for email.   We looked into it but

getting providers to have PGP clients on their side was a real bear. What I mean by that is we could

get it to work with 1-2 providers but thought it might be hard to scale.I had someone (a consultant) tell me that we could email unencrypted but I would need a legal

memo telling me that before I would do that.Sincerely,James Whitfill, M.D. | CIOScottsdale Medical Imaging| Affiliated with Southwest Diagnostic Imaging, LTD

We are not emailing and only faxing upon request. Hand delivery and mail are our sources as of today.

Queens Medical Center

Kathy Sugai

RATC’s solution for result report delivery via email4-14-08tj

Referrings cannot

send email, only

receive from RATC

Secure connection


No outbound




Referring stays logged in

all day long to our

Webmail dedicated for

report delivery

When the referring sees the

report email in their INBOX

and click on it, they can save

it to their EMR, copy and paste

it into their EMR, or print it

User mailbox authentication

against PACS domain


Reports automatically email internally

between systems securely into a

referrings mailbox, or a practice mailbox

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