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DIGITAL GOVERNMENT 2020

DIGITAL GOVERNMENT 2020. DigiGov-2020 FI.ICT-2011.1.8 Use Case scenarios and early trials (Phase 1). Mandated by the DigiGov-2010 Consortium: Matteo Melideo Engineering Ingegneria Informatica S.p.A. (IT) Linda Strick Fraunhofer FOKUS (DE) Latif Latid University of Luxembourg (LU)

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DIGITAL GOVERNMENT 2020

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  1. DIGITAL GOVERNMENT 2020 DigiGov-2020 FI.ICT-2011.1.8 Use Case scenarios and early trials (Phase 1) Mandated by the DigiGov-2010 Consortium: Matteo Melideo Engineering Ingegneria Informatica S.p.A. (IT) Linda Strick Fraunhofer FOKUS (DE) Latif Latid University of Luxembourg (LU) Mike Surridge University of Southampton – IT Innovation (UK) DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011

  2. DigiGov-2020: about … • DigiGov-2020 main goal is to make the Future Internet Core Platform usable for eGovernment based on industrial driven innovation. • Who: • 24 partners coming from 11 countries • Top experts in their domains and most of them in eGovernment environment from Industry, Research and Academia. • Many members actively involved in running Future Internet initiatives: ETPs, EFII, FIF, … • Balance of experiences in research projects with a strong industry involvement • SME-positive approach DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 1

  3. DigiGov-2020: How Use case: The Trusted European Government Infrastructure F.I. Technological Challenges Business models Sensor Networks Context awareness Advanced real-time Systems … G2C/C2G G2B G2G Ad-Hoc service composition and mash up Managed broadband Huge volume of info … On-line participation Mobility of Citizen and Business Smart communities and eInclusion Public Safety Domain Specific Capabilities Specifications\feedbacks about the generic enablers Core Platform DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 2

  4. Q1:How will you ensure that the concrete scenarios are sufficiently innovative and relevant to the programme, and that they are challenging or ambitious in the definition of Generic Enablers by the Core Platform? • The scenarios anticipated the EU eGov Action Plan 2011-15 and key innovations include • EU-wide cooperation to enable mobility in a single market • secure, trustworthy and highly scalable EU-wide infrastructure • common (cross-sector) platform to reduce costs • Strategy to ensure relevance to the programme and the right level of ambition • early definition of scenarios allowing liaison to begin with the FI-CP and other usage areas • further refinement through end user iteration and prototyping experiments DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 3

  5. Q1:How will you ensure that the concrete scenarios are sufficiently innovative and relevant to the programme, and that they are challenging or ambitious in the definition of Generic Enablers by the Core Platform? Technical enablers eGov cloud computing end to end security between EU Member States Adoption of IPv6 vs. IPv4 in Public Administration Satellite enablers access High levels of federation and interoperability End to end web services with apps interoperability EU-wide context awareness Sensor Networks Advanced real time systems Ad-hoc service composition and mash-up Realtime Access Managed broadband eGovernment is a challenging business area EU-wide G2B/G2G/G2C EU-wide Government next-generations services EU-wide Interoperable safety services – voice, video, location EU-wide Interoperability (EIF v2.0) EU-wide eID services (STORK) EU-wide seamless citizens\business mobility EU-wide cloud computing gov. services EU-wide eVoting enablement Business Model – open EU marketplace SME to provide standardized products New partnership models Online Participation Mobility of citizen and user eInclusion Public Safety DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 4

  6. Q2: How will you deal with conflicting or inconclusive feedback from the user groups at either the scenario definition stage or the proof of concept stage? Proactive approach to risk management based on early engagement with all user groups • Use Advisory Board to proactively promote consensus beyond the project • “Aim to please enough people enough of the time” DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 5

  7. Q3: What is your methodology to gather requirements from the advisory boards and other stakeholders? WP1 will define DigiGov-2020 methodology coherently with the approach and timeline of the Core Platform project → the methodology will be inspired by existing professional studies done by other organizations at European Level Requirements Processing • End to End tracking of Requirements • Scenario oriented questionnaire • Use of standard software engineering process/tools • Defined as part of WP1 to ensure correct maturity model • Less time maintaining consistency – improved focus • Collection Methods • Advisory Board • F2F workshop (one f2f within first 3 months) • Phone\Video conferences (every two months) • Other Stakeholders • Social Media Tools (LinkedIn, Facebook, Twitter, …) • Advisory Board as point of contact • Delphi-style studies • Direct contacts via F2F meetings and phone calls • Reuse relevant experience from CROSSROAD project (www.crossroad-eu.net) consolidating the views of more than 200 eGov experts worldwide. DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 6

  8. Q4: How will you gather citizen requirements as opposed to government or business users? • Using existing expert studies done by other organizations at European Level. E.g. • For the open requirements / evaluation methodology, we can reuse experiences form the Momentum project on eParticipation (evaluation of eParticipation pilots by 10,000 final users – citizens) www.ep-momentum.eu • Survey conducted by DigiGov-2020 Govs representatives (e.g. North Aegean survey on e-Inclusion) • Fully electronic / social media means through the project platform, before and during the pilots (e.g. via the WeGov methodology) • If and where possible, using DigiGov-2020 Govs as “brokers” for the citizens requirements collections DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 7

  9. Q5: Please describe the interactions/cooperation with the Core Platforms in each iteration. Would you consider splitting the main deliverables in this area so that they can be partially produced at an earlier stage than is currently planned? To be shared with CP to be as much effective as possible in the cooperation DigiGov-2020 CP Task Force: T1.4  Technical WG Wp6  Political\institutional WG Final set of Reqs. T4.2  T1.4 1° set of Reqs. T4.2  T1.4 Methodological Approach (T1.1) M6 M3 M12 Core platform M14 Report shortcomings (if any) on generic enablers to the CP Concept demonstrator design & development (T2.1 – T2.3) DigiGov-2020 is ready to adapt its plan (iterations and deadlines) according to the overall FI-PPP program (i.e. the Core Platform proposal) DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 8

  10. Q6:Please clarify the distribution of man months for the individual use cases in Work Package 4. DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 9

  11. Q7: Please clarify the role of the University of Luxembourg (UL) and Luxembourg Government (CCG). • UL Role & Tasks: • UL Founded: • IPv4 – IPv6 Security & Privacy • Co-designer of the Safety Network Scenario • IPv6 Deployment Expertise Leadership worldwide • Government Stakeholders Coordination using ceFIMS (see Letters of Support) • Coordination with the Core Platform (DigiGov-2020 CP Task Force) • Standardisation Task • UL Founding member • CCG Role & Tasks: • Chair of CONATEL (Comité national des Télécommunications (CONATEL), Haut-Commissariat à la Protection nationale • Partner in u2010 Project: Safety Networks • Founding Member of PSCE Forum • End-user of the Safety Network Scenario • Carlo Simon is pioneer of Next Generation Safety networks beyond TETRA • NATO Expert • Co-founder of the Luxembourg IPv6 Council • Unfunded Effort Carlo Simon Lt-Colonel DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 10

  12. Q8: How do you expect to derive impact from the scenario use cases? How do you see industry involvement in these use cases? The scenarios are driven by the Digital Agenda (and other relevant EU directives) and anticipatedthe EU eGov Action Plan 2011-15, the EIF 2.0 and EIS, and the vision statement “My vision for eGovernment...” by Neelie Kroes: DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 11

  13. Q8: How do you expect to derive impact from the scenario use cases? How do you see industry involvement in these use cases? • Show cases to get support for the Phase 2 trial • Planning industry-led open standard to establish the preconditions for wider take-up in concert with the core platform project • Identify what needs to be standardized (e.g. eID, metrics for inclusiveness, B2G data exchange, etc.) • To establish a permanent eGovernment forum (based on the Advisory Board) to develop policies for the standardization and sustainable use of Future Internet technology within the Public Administration domain  recommendation to EU Commission. • The industries involved in the scenarios are: • leader in their realizations (Q6) and technology providers for the respective Public Administrations • anticipating new business opportunity from the adoption of the core platform by the EU Governments • service providers: new digital services targeting eGov customers and the single market • system integrators: more efficient implementation using a common core platform • technology providers including SMEs: new niche capabilities (e.g. integrated satellite comms services, eID technologies, etc) • committed to creating the conditions for realizing this impact, e.g. through the development of open standards DigiGov-2020 : Digital Government 2020 Project Hearing Brussels 25th January 2011 12

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