BREEAM In-Use

1. BREEAM In-Use Client Training

2. Welcome to the BREEAM In-Use Client Training • This is the BREEAM In-Use client training, an exam will follow. For information on who should be undertaking the exam please visit http://www.breeam.org/page.jsp?id=377 • This training and subsequent online examination are a requirement of the BREEAM In-Use scheme. On completion, full access to the BREEAM In-Use online system will be granted.

3. Aims of the BREEAM In-Use Client Training To understand the basic principles of the BREEAM In-Use scheme To understand the process of the BREEAM In-Use scheme To understand the workings of the BREEAM In-Use online system To understand how to use the data and benchmark properties and/or portfolios

4. BREEAM In-Use Client Exam • The BREEAM In-Use Client Exam can be found at: http://www.bre.co.uk/eventdetails.jsp?id=4664 • It contains 25 multiple choice questions • There is no time limit (it typically takes 30 minutes to complete) • 60% pass mark • Upon passing you will be contacted to confirm your user details for the BREEAM In-Use online system • Once log in details are confirmed, you will be assigned an EPID • This will grant full access to the BREEAM In-Use online system Note: An EPID is unique to each user account and is valid for the lifetime of the scheme

5. Required Documentation Before you start the training it is suggested that you download and review the following documents from www.breeam.org/inuse • SD096 BREEAM In-Use Scheme Document • BES 5058 BREEAM In-Use Standard • PN506 BREEAM In-Use Online System User Manual • FS021 BREEAM In-Use Fee Sheet

6. Contents of this online training course • Introduction to BREEAM • BREEAM In-Use • Structure of the Scheme • Assessment and Certification • The three roles in BREEAM In-Use • Client • Auditor • Quality Assurance • The Online System • BREEAM In-Use UK and International • Preparing for the Exam

7. 1. Introduction to BREEAM (Section 1 of 8)

8. What is BREEAM? Building Research Establishment Environmental Assessment Methodology

9. Environmental assessment method Certificationscheme • Holistic • Covers: • Energy • Water • Waste • Pollution • Land use & ecology • Health & wellbeing • Transport • Materials • Management Voluntary Issue Based Specified by organisations • Tailored to project type: • New buildings • Existing buildings (BREEAM In-Use) • Community developments • Refurbishment projects Customer focused Independent & credible

10. BREEAM The world’s longest established and most widely used environmental assessment method for buildings • Created in 1988 and launched in 1990 • Certified buildings in more than 50 countries Over 254,000 buildings certified, over a million registered for assessment since it was first launched. Network of over 4,000 independent licensed assessors across the world.

11. 2. BREEAM In-Use (Section 2 of 8)

12. What is BREEAM In-Use? • An environmental assessment method for existing (in-use) non-domestic buildings. • A standard, easy-to-use assessment methodology and independent certification process • On going assessment method to encourage continual improvements • Improves environmental performance and building management • Identifies parts of a property portfolio that are under performing and may require refurbishment or changes to the management practices Note: Part 3 of BREEAM In-Use is building type specific

13. Why is BREEAM In-Use important? • Existing buildings make up the vast majority of the global building stock, therefore there is a massive opportunity to reduce their environmental impacts • BREEAM In-Use can be used to assess buildings at an asset, building management and occupier level therefore providing an overall picture of a building’s performance • BREEAM In-Use can be used to identify buildings that may need refurbishment, and can contribute to the improvement of the overall management of the building

14. BREEAM In-Use aims to… • Change behaviour • Reduce running costs • Improve staff productivity • Demonstrate commitment to Corporate Social Responsibility (CSR) • Provide a genuine badge of proven sustainability • Protect and enhance asset value • Assess and monitor building and management improvements

15. Who is BREEAM In-Use for? • Many people will want to use this scheme, in particular: - Building owners - Building managers - Building occupiers • The scheme can be used in the UK and Internationally • Used to: - Monitor the sustainability specification of their buildings - Assess management and organisational practices - Produce action plan to manage and improve sustainability of the asset and occupying organisation - Protect and enhance asset value

16. BREEAM In-Use provides the opportunity to… • Optimise an asset’s overall environmental performance • View the overall performance of a portfolio • Create benchmarks for improvement • Within your portfolio • Against similar buildings • Identify assets within a portfolio that are underperforming and require refurbishment • Optimise the environmental performance of existing management systems and monitor improvements • Reduce the overall running costs of an asset • Improve on Corporate Social Responsibility • BREEAM In-Use data can be used for reporting

17. Attributes of BREEAM In-Use • Quick and simple • Online data collection system and management tool • Can be used for continual improvements • Supports and builds on existing reporting systems • Energy Performance Certificates • Display Energy Certificates • ISO 14001 • ISO 50001 • Global Reporting Initiative (GRI)

18. Benefits of BREEAM In-Use Reduction on Running Costs Company Green Image Best Practice International Reduces Environmental Impact BREEAM In-Use Corporate Social Responsibility Benchmarks for Improvements Higher Rent / Property Marketability

19. 3. Structure of the Scheme (Section 3 of 8)

20. BREEAM In-Use Assessment Sections (4 outputs): • Asset (Part 1)– assessment of the structure of the building and fixtures and fittings • Building Management (Part 2) – assessment of how the building is managed (facility management) • Occupier Management (Part 3) – Assessment of the organisation’s overall policies and activities that are conducted within the building • Key Performance Indicators (KPIs) – Based upon 4 environmental categories: energy, waste, water and transport. KPIs can be used to measure year on year performance and benchmarks

21. Scope of BREEAM In-Use • The scope of a BREEAM In-Use assessment is defined by the asset boundaries • Assets assessed to BREEAM In-Usemust be at least 2 years old • Assessments made to Building Management (Part 2) and Occupier Management (Part 3) must be occupied for at least 1 year • BREEAM In-Use is applicable to the following building types:

22. 9 Key sustainability categories measured in BREEAM In-Use

23. Each category is weighted differently (%), dependant on assessment part

24. Assessment Sections

25. Part 1 - Asset • Who is the assessment for? • Building Owner/Occupier • How could it be used to assess a multi-tenanted asset? • The building owner’s assessment includes liaising with a sample of the occupiers to check whether central management practices are in place and fully implemented to meet the assessment criteria Note: Samples should be representative and include a selection of different occupier types. As a general rule samples are based on the square root of the total number of occupiers. For example if you have 100 occupiers you would be expected to sample a minimum of 10 occupiers.

26. Part 2 - Building Management • Who is the assessment for? • Facility Management/Occupier • How could it be used to assess a multi-tenanted asset? • The rating can be based on either common areas that a facility manager is responsible for or the occupier managed areas of the asset.

27. Part 3 - Occupier Management • Who is the assessment for? • Occupier • How could it be used to assess a multi-tenanted asset? • Part 3 must be assessed at the occupier level. Multi-tenanted buildings cannot be assessed as a single asset under Part 3, as each occupier will have different management practices.

28. Part 3 - Occupier Management cont. • Part 3 is assessed slightly differently to Part 1 and part 2 of BREEAM In-Use as there are minimum requirements • Part 3 is building type specific - currently only office building types can be assessed. Retail and Healthcare versions are currently being developed • Scoring from part 2 of BREEAM In-Use feeds into part 3. The scoring is linked as there is a relationship between the facility management and the occupier management • Part 3 of BREEAM In-Use can be used as an alternative to ISO 14001 (environmental management), ISO 50001 (energy), ISO 26000 (corporate responsibility)

29. Key Performance Indicators (KPIs) • There are 10 KPIs • The KPIs are based on the following environmental categories: • Water • Transport • Energy • Waste • They can be used year on year to measure continued performance of a buildings throughout its lifetime.

30. BREEAM In-Use Statistics – Benchmarking Opportunities • Statistics are available at www.breeam.org/inuse • Statistics include: • Assets certificated by country • Age of assets certificated • Asset certificated by building type • Ratings achieved by age of building

31. 4. Assessment and Certification (Section 4 of 8)

32. The BREEAM In-Use process • BREEAM In-Use is a cyclical process designed to produce continuous improvements • The process is initiated by the clients by registration of the organisation • Clients enter data into the online system by registration and measurement of the property • Clients can use BREEAM In-Use as a management tool (assessment only option) & can use unverified data to improve their process prior to certification • Clients will need to employ a BREEAM In-Use Auditor to obtain certificates or verified reports • Auditors can provide guidance following certification to help clients improve their assets, management progresses or organisational processes • The next slide explains the BREEAM In-Use certification process

33. The Certification Process • Assessments can be verified by a licensed BREEAM In-Use Auditor • Certification can be sought following a successful audit (including site visit) • Auditors must be contacted outside of the BREEAM In-Use Online system and a contract must be put in place before any auditing activities may be conducted • Verified KPI reports can also be generated following a successful audit Note: It is suggested that clients wait until all of the measurements are ready for audit before submitting for certification as once any certificate/reports are requested the measurement will be locked, and will need to be re-measured at a fee to be reactivated.

34. Certification Pathway Registerorganisation Client defines asset Unverified KPI reports

35. Defining the Asset & Asset Registration

36. Definition of an Asset • The scope of the BREEAM In-Use assessment is defined by the boundaries of the asset. An asset does not have to include the whole building; it could include just part of a building for example a single floor. In such cases the scope of the BREEAM In-Use assessment must include all relevantamenity and service areas as part of the assessment. This may include shared amenity and service areas.  • An asset cannot normally include more than one building. The only exception is where several buildings are connectedand share common services to meet the majority of their demands and the buildings are similar in physical performance, for example in design and age. Policies must be the same across all of the buildings. • An asset will need to be a headed space, e.g. a multi-storey car park would not be suitable for assessment under BREEAM In-Use

37. Defining complex assets • BREEAM In-Use has been designed to be based on assets that are occupied • There must be an enclosed building shell • Buildings such as multi-storey car parks cannot be assessed against BREEAM In-Use • Multi-tenanted assets can be assessed in different ways depending on each part of BREEAM In-Use

38. Registration of an asset • Registration of an asset consists of entering Basic building details such as reference, address, type of building & year built etc.

39. Measuring an Asset

40. Measurement of an asset • Once basic asset details are logged on the system, ‘measurements’ are registered against assets. A measurement provides access to the online questionnaire that once completed, deliver pre-assessed ratings against any section of the BREEAM In-Use Standard. • Ratings are displayed on a dynamic dashboard providing a live update of the asset’s performance • An asset measurement remains active for one year or until the point of certification, whichever is sooner.

41. Online Questionnaire ~240 questions Divided into parts 1, 2 & 3 and environmental categories Clients only need to answer the questions that are applicable to the part that they are assessing Most questions have answers in drop-down lists

42. Question Types No need to answer every question The more questions answered the more points attained Credits are awarded depending upon answers given and weighted No credits are awarded for the following answer options: • Question not answered - No • Unknown - Other Questions requesting consumption data require actual input data Client Comments are required for certification Validation text/document reference* *must be completed if applying for a certified rating Note: For questions where the answer is entered via free text the responses are also used to calculate the KPIs

43. Outputs

44. Star Ratings: • For each part, BREEAM In-Use provides Star Ratings which vary between 1-6 and range from Acceptable to Outstanding: <10% UNCLASSIFIED - >10% ACCEPTABLE >25% PASS >40% GOOD >55% VERY GOOD >70% EXCELLENT >85% OUTSTANDING Note: The BREEAM In-Use assessment criteria are different to those of any of the other BREEAM scheme. Therefore, direct comparisons cannot be made between the schemes.

45. Verified / Unverified Outputs • Once the online questionnaire is completed, the online system will generate the final score achieved – by each individual category and an overall score for each part • This unverified data can be used to see how the asset is performing, highlight areas for improvement and be used as a way of managing performance • Unverified KPI reports can be requested through the system at this stage • Another option at this stage is to certify these outputs with the use of a BREEAM In-Use licensed Auditor • An Auditor will conduct a site visit to verify the information inputted in the questionnaire is accurate, and can request BREEAM In-Use certification on your behalf • Please view the next slide to see the benefits of certifying BREEAM In-Use outputs

46. What are the benefits of certification? • Provides independent third party confirmation of the environmental impact of asset and/or management systems • Enables you to publicise the achievement of gaining BREEAM In-Use certification of your asset • Provides concise and authentic data to promote improvements to assets • Annual certificate renewals allow you to reflect on current practices and encourage improvement • Enables you to view portfolio graphs based upon certificated data allowing comparison against other buildings within that portfolio • Certificates show a breakdown of how the buildings are performing in each category, and an overall indication of the assets environmental performance • Certified assets will be listed on www.GreenBookLive.com

47. After Certification

48. Quality Assurance conducted on licensed BREEAM In-Use Auditors • There are several quality checks that are undertaken by BRE Global to ensure that the integrity of the scheme is maintained • You may be contacted post certification if we conduct a client follow up review audit on the auditor. The audit will take no more than 5 minutes of your time and it is aimed to gauge if you were satisfied with the level of service that the auditor provided, and that the auditor approached the audit in the correct manner

49. Auditor Guidance • Auditor guidance can only be provided after certification • Once certification has been sought and areas for improvement have been highlighted, Auditors are able to provide guidance on how to achieve these improvements • Auditors can highlight trends within the BREEAM In-Use data, indicate ways of improving current practices and advise on product recommendations Note: Not all Auditors will offer this service as it is not a requirement of the BREEAM In-Use scheme

50. Certificate Renewal • Certificates are valid for a period of one year before they require renewal, providing no significant changes have been made to the asset or building management systems • If no significant changes have been made, then the asset is only subjected to a site visit / audit every three years for part 1 and 2 certificates • Part 3 certificates require a site visit / audit annually • Certificate renewal will show on going commitment to the BREEAM In-Use scheme • Certificate holders will retain a valid certificate and listed ratings will remain on www.GreenBookLive.com