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Title of project

Title of project. Determination of User’s QoS criteria for Internet Access in Europe. Status of project. Small funding from the European Commission Managed by ETSI (European Telecommunications Standards Institute) Official project number: STF (Special Task Force) 229. Methodology.

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Title of project

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  1. Title of project Determination of User’s QoS criteria for Internet Access in Europe

  2. Status of project • Small funding from the European Commission • Managed by ETSI (European Telecommunications Standards Institute) • Official project number: STF (Special Task Force) 229

  3. Methodology • Go through work done to date in similar areas and available publicly • Visit 7 representative European countries and obtain ‘grass root’ opinion on the matter • Compile a set of QoS criteria • Validate against user/customer population • Final report of work and findings

  4. Timescales • Commenced in October 2002 • Interim report April 2003 • Final report by September 2003 • Approval and closure by end of 2003 • Work in STQ in parallel from June 2003 to define parameters, specify methods of measurement and presentation of results • STQ work target to finish in spring 2004

  5. What is sought from Oftel Internet group • UK consensus view of QoS criteria for ISPs to report delivered quality on a regular basis • Whether any ISP/s are willing to contribute to the definitions, specification of measurements and presentation of results to be undertaken by ETSI STQ from June 2003 (and expected to finish 3 meetings later in spring 2004)

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