Welcome to MAN 4350 Training & Development

1. Welcome to MAN 4350 Training & Development

2. Introduction Welcome to Training & Development Name: Lonny Butcher, Visiting Instructor Office: BA 373 Office Hours: Mon & Wed, 2:00 pm – 4:30 pm Phone: (407) 823-2240 E-mail: lonny.butcher@bus.ucf.edu Web Page: http://pegasus.cc.ucf.edu/~lbutcher

3. Introduction Text: Raymond A. Noe, Employee Training & Development, Third Edition

4. Introduction Student Evaluation: Exams (3 @ 100 pts ea) 300 pts Final Exam 150 Needs Assessment & Evaluation 100 Program Revision & Pres. 100 Pop Participation 50 Total Points: 700 pts Make ups & Late assignments will be pre-approved ONLY in emergencies. Grading is on a 10-pt scale, NO +/-

5. Introduction Exams: 35 Multiple Guess/True False Questions (2 pts ea) Short answer & Essay Questions (40 pts total)

6. Introduction • Training & Development Project: • Develop a Training Strategy for a Manager • Assessment, objectives, materials, evaluation • Program will be presented to class • Specific requirements are detailed on assignment

7. Introduction • POP Participation: • You will get credit for participation in class • discussions and activities. • Exercises • Quizzes

8. Introduction • Class Rules: • There are 2 very simple rules • No whining! • Respect your classmates

9. Who is this guy?? Lonny’s Qualifications • Former Training Coordinator & HR Generalist • Facilitated 3 multi-week training series • HR Experience: 9 yrs/4 employers • Manufacturing Generalist • Layoff Specialist (1 closure, 3 rif’s, lay self off!) • Start in Training in OSHA-Safety req’d stuff • Lots of “other” experience • Advisor to SHRM @ UCF and PBL @ UCF

10. Teaching vs. Training What is Teaching? Definition: To impart knowledge. Communication tends to be one way. Participant HAS to be there. Facilitator relies heavily on verbal presentation Learning is passive

11. Teaching vs. Training What is Training? Definition: A planned effort by a company to facilitate an employee’s learning of job-related knowledge, skills, and behaviors. Communication tends to be shared. Participant WANTS to be there. Facilitator relies on verbal and visual presentation Learning is active

12. The Manager’s Role Who Trains? YOU! You’re the manager, so you’re responsible for employee performance: Design learning Improve human performance Deliver training Measure & evaluate Facilitate organizational change Manage the learning function Coaching Manage organizational knowledge Career planning “Talent” management

13. The Manager’s Role Who Trains? • To maximize the performance of those around • them, managers must fulfill the following roles: • Learning Strategist • Business Partner • Project Management • Professional Specialist