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HUMAN RESOURCES DEVELOPMENT

HUMAN RESOURCES DEVELOPMENT. System Office Updates HRD Moving Forward HRD Course Offerings. System Office Updates. changes and updates from the NC Community college system office. System Office Updates. FTE Trends - Prefix. Course Trends - Prefix. FTE to Courses – Energy and Time.

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HUMAN RESOURCES DEVELOPMENT

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  1. HUMAN RESOURCES DEVELOPMENT System Office Updates HRD Moving Forward HRD Course Offerings

  2. System Office Updates changes and updates from the NC Community college system office 2013 HRD - CRC Training Academy

  3. System Office Updates 2013 HRD - CRC Training Academy

  4. FTE Trends - Prefix 2013 HRD - CRC Training Academy

  5. Course Trends - Prefix 2013 HRD - CRC Training Academy

  6. FTE to Courses – Energy and Time 2013 HRD - CRC Training Academy

  7. FTE – Trends (short view) Actual Change relative to % of change from year to year 2013 HRD - CRC Training Academy

  8. FTE Trend (long view) - Analysis NC Back to Work 2012-2013 JobsNow 2009-2010 2001 HRD moves from categorical funding to budget FTE 2013 HRD - CRC Training Academy

  9. HRD 3004 - Updates 2013 HRD - CRC Training Academy

  10. HRD 3004 – Colleague Issue Issue: Error given making changes to Fall 2013 HRD 3004 classes • Change Status to alter courses built on S14635 • ‘X’ • Return Status to AB upon completion of changes • 2014 sections must be built off of S14635 • Contact CIS – SME for questions/assistance 2013 HRD - CRC Training Academy

  11. HRD 3005 - Updates 2013 HRD - CRC Training Academy

  12. Waivers • Human resources development courses for any individual who • is unemployed; • has received notification of a pending layoff; • is working and is eligible for the Federal Earned Income Tax Credit (FEITC); or • is working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines 2013 HRD - CRC Training Academy

  13. Funding • Formula Budget • Funds are allocated using three methodologies: 1) base allocations, which provide a standard amount of support regardless of college size, 2) enrollment allocations, which vary on a college’s budgeted full-time equivalent (FTE) student enrollment, and 3) performance-based allocations, which are determined based on student outcomes. • Tiered Funding • Tier 1 • High Cost Curriculum Programs • Tier 2 • Balance of Curriculum Programs • Continuing Education courses scheduled 96 hours or longer andmapped to 3rd party credential, certificate or industry-designed curriculum • All Basic Skills Courses • Tier 3 • Balance of Continuing Education Programs 2013 HRD - CRC Training Academy

  14. FTE and OE Fees • Full-time Equivalency (FTE) • metric used to describe the number of instructional hours equivalent to one student enrolled full-time during a typical year. A typical full-time student attends sixteen hours per week for sixteen weeks or 256 instructional hours per fall and spring semesters. During the summer, a typical full-time student attends sixteen hours per week for eleven weeks or 176 instructional hours. For curriculum programs, the total number of instructional hours equivalent to one FTE unit is 512 hours (256 hours times fall and spring semesters). For all other educational programs, the total number of instructional hours equivalent to one FTE unit is 688 hours (256 hours times fall and spring semesters plus 176 hours for summer semester). OE Registration Fees 2013 - 2014 2013 HRD - CRC Training Academy

  15. FTE Values: 2013 - 2014 2013 HRD - CRC Training Academy

  16. 2012 Cost of HRD (*estimated) 2013 HRD - CRC Training Academy

  17. 2012 Course Hours: 1 – 4 hour impact • Hours • Institutional Resources • Student Impact • Waiver 2013 HRD - CRC Training Academy

  18. Laws and Polices • General Statutes • State Board of Community Colleges Code • Memos • Guidelines 2013 HRD - CRC Training Academy

  19. NC General Statutes • Chapter 115- D; Community College Laws • Chapter 115- B; Tuition & Fee Waivers Reference: http://www.ncga.state.nc.us/gascripts/Statutes/StatutesTOC.pl 2013 HRD - CRC Training Academy

  20. State Board of Community Colleges Code (SBCCC) • Guidelines, policies, and regulations • Revision process • 1D – Educational Programs • 1G – Full-time Equivalent (FTE) Reference: http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm 2013 HRD - CRC Training Academy

  21. North Carolina Community College System – Numbered Memos CC13-004 2013 HRD Tuition and Fee Waiver Guidelines Reference: http://www.nccommunitycolleges.edu/numbered_memos/ 2013 HRD - CRC Training Academy

  22. Communication • Cross-Divisional Meeting • Program Services • Audit Services • IT – CIS Services Opportunity to communicate across divisions to ensure consistent message and support to colleges. Recent conversations: Course overlap – CC98-362 only references overlap between membership classes, it does not address how to deal with overlap issues between membership and contact hour classes. Audit services will be providing language clarifying that contact hours may be counted for budget FTE where there is evidence that those hours did not overlap with the college schedule for a membership class as documented within official college systems. Faculty contract execution – 1G SBCCC 100.99(b) references that a college must pay for instruction which is reported for budget FTE. Best business practice to generate and acquire signatures prior to start of class, not a requirement of code. 2013 HRD - CRC Training Academy

  23. Training – Review Opportunities • Distance Learning • College retains responsibility for instruction • Content of course – expectations of learning • Instructor interaction / involvement in online environment • Student support to meet learning objectives Documentation • Instructor signatures • Membership Roster • Contact Hour Roster • Change documents • Colleague / Roster / ICR 2013 HRD - CRC Training Academy

  24. HRD Moving Forward HRD where we started and where we are going 2013 HRD - CRC Training Academy

  25. HRD Moving Forward 2013 HRD - CRC Training Academy

  26. Human Resources Development - Timeline 1973 – 1974 939 students in enrolled in HRD HRD begins as an experimental training program with Manpower Development Corp. HRD programs start at AB-Tech, Craven, Isothermal, Roanoke-Chowan and Southeastern NC General Assembly shifts funding source from categorical to budget FTE 1968 1970 1971 1973 2001 2012 Lenoir CC establishes the 1st HRD program at a community college • Over 120,000 students enrolled in HRD classes across 58 community colleges NC General Assembly appropriates $1.4M to institutionalize HRD in 30 community colleges HRD was an experiment seen as an answer to business and industry calls for work readiness training – ‘employability skills’.

  27. Waiver Authorization - Intent • NC G.S. 115D-5(b)(13) • In order to make instruction as accessible as possible to all citizens, the teaching of curricular courses and of noncurricular extension courses at convenient locations away from institution campuses as well as on campuses is authorized and shall be encouraged. A pro rata portion of the established regular tuition rate charged a full-time student shall be charged a part-time student taking any curriculum course. In lieu of any tuition charge, the State Board of Community Colleges shall establish a uniform registration fee, or a schedule of uniform registration fees, to be charged students enrolling in extension courses for which instruction is financed primarily from State funds. The State Board of Community Colleges may provide by general and uniform regulations for waiver of tuition and registration fees for the following: • Human resources development courses for any individual who • is unemployed; • has received notification of a pending layoff; • is working and is eligible for the Federal Earned Income Tax Credit (FEITC); or • is working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines 2013 HRD - CRC Training Academy

  28. HUMAN RESOURCES DEVELOPMENT PROGRAM CONTINUATION - AUDIENCE • 1G SBCCC 200.97 • Each college shall operate a Human Resources Development (HRD) program to provide assessment services, employability training, and career development counseling to unemployed and underemployed individuals. • FTE shall be generated from HRD programs. • Each college shall provide HRD instruction and support necessary for unemployed and dislocated workers to be served within the college service areas. 2013 HRD - CRC Training Academy

  29. HUMAN RESOURCES DEVELOPMENT PROGRAM CONTINUATION - CONTENT 1D SBCCC 300.3(2)(f) The Human Resources Development (HRD) program provides skill assessment services, employability skills training, and career development counseling to unemployed and underemployed adults. These courses shall address six core components as follows: • assessment of an individual's assets and limitations; • development of a positive self-concept; • development of employability skills; • development of communication skills; • development of problem-solving skills; and • awareness of the impact of information technology in the workplace. 2013 HRD - CRC Training Academy

  30. Accountability & Credibility • Numbered Memo CC00-147 Course Content Course outline and class activities are reflective of HRD core curriculum components. Course Intent Considers the manner in which the course is offered and publicized. 2013 HRD - CRC Training Academy

  31. Initiatives • NC Back-to-Work • 49 Colleges participating in NC Back-to-Work • NCReady4Work • New initiative release to State Board CC – November 2013 • Accelerating Transitions (Basic Skills Plus) • 46 Colleges participating – 4 additional colleges in approval process 2013 HRD - CRC Training Academy

  32. NC Back-to-Work • 2012 – 2013 KEY FINDINGS • The North Carolina Back to Work program is a skills training program designed to provide credential attainment in high-growth industries to people facing long-term unemployment that was funded by the General Assembly with $5 million in one-time money. That funding was subsequently supplemented by $2.5 million in Workforce Investment Act funds through the Commission on Workforce Development. • This training program was designed to target people who have been unemployed for 26 weeks or more and those who have exhausted their unemployment benefits. In 2011, 46 percent of the state’s unemployed have been out of work for 26 weeks or more. • Sixteen community colleges applied to be Back to Work sites and met the criteria for acceptance. The criteria included the following: 1) the number of long-term unemployed individuals in the college’s service area, 2) the percentage of long-term unemployed individuals in the college’s service area, 3) the availability of jobs for which the NC Back to Work program could prepare students, and 4) the college’s demonstrated willingness and ability to successfully implement the program. • 2013 – 2014 UPDATES • The NC Back-to-Work program provides pre-employment training for entry-level technical jobs. Training will be short-term and focused on skill competencies that lead to industry-recognizedor state-regulated credentials. Integrated into the training program will be employability skills, workplace safety/OSHA credentials, and preparation for the Career Readiness Certification. • Target population expanded to reflect workforce needs: unemployed and underemployed North Carolinians, Military Veterans, and NC National Guard members. • Forty-nine community colleges applied to be NC Back-to-Work sites and met the criteria for acceptance. Five colleges were funded for a second priority as well. Training programs are aligned with approved occupational clusters: manufacturing, construction trades, information technology, transportation and bioag/natural resources. 2013 HRD - CRC Training Academy

  33. NC Back-to-Work NC Back-to-Work requires a leadership team of a number of critical partners: Workforce Continuing Education Human Resources Development Career Readiness Certification (CRC) Partners as relevant: Basic Skills Plus Program Curriculum Department Chairs Veteran Services Student Services Financial Aid 2013 HRD - CRC Training Academy

  34. NCReady4Work • Goal: • NC will have the Nation’s Best Workforce • What do we need to do as a community college system and overall workforce development system to make sure we're working efficiently and strategically and accountably to address workforce issues in North Carolina? • Logistics: • 2-3 Learning Summits per ‘Prosperity Zone’ • Consistent agenda/framework • Demonstrate best practice partnerships • Colleges, local and industry leaders • Capture feedback/trends for strategic development 2013 HRD - CRC Training Academy

  35. Accelerating Transitions The Basic Skills Plus program was developed to provide employability skills, job-specific occupational and technical skills, and developmental education instruction to students concurrently enrolled in a community college course leading to a high school diploma or equivalent certificate. To accomplish this task, local colleges may use up to twenty (20%) of their State Literacy Funds to develop and implement a customized education program that features redesigned program delivery models which include learning communities, streamlined operational processes, integrated teaching strategies, contextualized instructional materials/teaching aids, collaborative partnerships, and accelerated strategies that support student success. There is an ‘Employability Skills Component’ of the program requirements which is to include Human Resources Development (HRD) and the Career Readiness Certification (CRC). 2013 HRD - CRC Training Academy

  36. HRD 3005 – Microsoft Digital Literacy Microsoft IT Academy Certification (MOS): MS Digital Literacy Certification Through Perkins funds the NCCCS has acquired access to the Microsoft IT Academy Certification for MOS. The MOS certifications are workforce training certifications which can be implemented in both CE and CU programs. Colleges have access to MOS vouchers for Certiport testing through the ITA. A component of the larger Microsoft IT Academy learning package is the MS Digital Literacy Certification which includes both the student and instructor curriculum for industry designed base line digital literacy. Who is the Digital Literacy Curriculum for? The Digital Literacy Curriculum is for anyone with basic reading skills who wants to learn the fundamentals of computer technology. The curriculum is written at a reading level similar to that of most newspapers around the world. Learners who complete the curriculum will understand basic computing concepts and skills. What is the Digital Literacy Certificate? Candidates who receive a passing score on the Digital Literacy Certificate Test can print out a personalized Digital Literacy Certificate. The Digital Literacy Certificate is considered a "low-stakes" rather than a "high-stakes" certification because there is no proctor to verify the identity of candidates and no testing center to ensure that candidates rely only on their own knowledge to complete the test. The certificate validates skills learned for each student; it does not provide a formal proof of skills for others. 2013 HRD - CRC Training Academy

  37. HRD Course Offerings Best practices and course changes 2013 HRD - CRC Training Academy

  38. HRD Course Offerings: 2012 – 2013CE1 Balanced distribution between course offerings and FTE generation HRD 3001: 3004: 3005 66% of courses 54% of FTE 2013 HRD - CRC Training Academy

  39. HRD 3001 Employability Skills • This course provides employability skills training for unemployed and underemployed adults. The curriculum framework must address each of the six core HRD components: • Assessment of an individual’s assets and limitations, • Development of a positive self-concept, • Development of employability skills, • Development of communication skills, • Development of problem-solving skills, and • Awareness of the impact of information technology in the workplace. 2013 HRD - CRC Training Academy

  40. HRD 3001 Employability Skills • Topics for Discussion • Series • Course Intent • Hours 2013 HRD - CRC Training Academy

  41. HRD 3004 Career Readiness/Pathways • This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and includes one or more of the following topics: • career exploration • entry-level skills competency awareness • employability skills [soft skills] • job search strategies **This course should be linked to an occupational course or career pathways program offered at the college. 2013 HRD - CRC Training Academy

  42. HRD 3004 Career Readiness/Pathways • Topics for Discussion • Titles • Course Intent • Hours 2013 HRD - CRC Training Academy

  43. HRD 3005 Technology Awareness • This course provides employability skills training for unemployed and underemployed adults. The curriculum framework and the content of the instructional materials will focus on computer use skills as it relates to: • developing basic keyboarding • word-processing, and internet awareness • learning technology based job search strategies • applying for employment online • accessing governmental and educational resources and services 2013 HRD - CRC Training Academy

  44. HRD 3005 Technology Awareness • Topics for Discussion • Titles • Course Intent • Hours 2013 HRD - CRC Training Academy

  45. HUMAN RESOURCES DEVELOPMENT QUESTIONS? TOPICS FOR FUTURE DISCUSSION

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