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Group 1. VSM Transformation - Development. Luc Hoebeke: Making work systems better. Domain. Attributes. Process levels. P1. P2. P3. P4. P5. Internal focus. External focus. D1 Added value (operational) (Short-term) (0-2 years). Looking at Added Value: Throughput time Volume

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Group 1

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  1. Group 1 VSM Transformation - Development

  2. Luc Hoebeke: Making work systems better Domain Attributes Process levels P1 P2 P3 P4 P5 Internal focus External focus D1 Added value (operational) (Short-term) (0-2 years) Looking at Added Value: Throughput time Volume Quality Price Key descriptors: Transformation process Strategic dilemma Control information Audit information Developmental act. D2 Innovation (strategic) Ensure you have Capacity to add value Desirability Feasibility Transferability Systemicity Key descriptors: Desirability Feasibility Transferability Systemicity D3: Value system D4: Spiritual

  3. Overview of the 4 domains and their time-spans (Source: Making Work Systems Better; Luc Hoebeke; Internet edition; January 2000) Domain 1 Work System In ADDED VALUE domain 1 day - 2 years Process level 3 1 - 2 years Domain 2 Work System In INNOVATION domain 1 - 10 years Process level 5 5 - 10 years Work System In VALUE-SYSTEMS domain 5 - 50 years Domain 3 Domain 4 Work System In SPIRITUAL domain 20 years + Process level 7 20 - 50 years

  4. Luc Hoebeke: Making work systems better (VWS - viable work system) DOMAIN ATTRIBUTES (BASIC DESCRIPTION) PROCESS LEVELS P1 P2 P3 P4 P5 R1 R2 R3 R4 1d-3m 3m-1y 1-2y 2-5y 5-10y Internal focus External focus For the system to be viable - All 7 process levels must be present & staffed by the right people D1 Added value (operational) (Short-term) (0-2 years) LOOKING AT ADDED VALUE Throughput time Volume requirements Quality requirements Price requirements KEY DESCRIPTORS T: Transformation process S: Basic Strategic dilemma C: Control information A: Audit information D: Developmental activities D2 Innovation (strategic) ENSURE YOU HAVE CAPACITY TO ADD VALUE Desirability, Feasibility Transferability, Systemicity KEY DESCRIPTORS “DITTO” T > S > C > A > D D3 Value system Generative, tolerant, dialectical, congruent P6 10-20y “DITTO” P7 20y + T & S D4 Spiritual My existence self-consciousness - identity relatedness - death

  5. Objective Model TriangleSource: Luc Hoebeke, EMBA6 (August 2007) A person draws on a model as a potentially useful map To deal with an Issue in reality Person There is a relationship Between a person & an issue in reality Issue “Reality” Model A model Has no meaning On its own. Use the model To ask the Right questions. Reality is where The action happens LEARNING Comes from working with a MODEL IN REALTY The interaction of the components PROVIDES OBJECTIVTY A MODEL IS ALWAYS CLOSED REALITY IS ALWAYS OPEN ALL ACTION IS LOCAL

  6. Luc HoebekePearls of wisdom drawn from Stafford BeerSource: Luc Hoebeke, EMBA6 (August 2007) • The purpose of the system is what it does – never what it says it does, (Stafford Beer) • Establish who is directly involved with the system. • There are no organizational or societal problems. • There are only people with problems. • You can only work with the problem owners. • The SSM serves as a methodolgy that accommodates action • The SSM serves as a tool for getting the accommodation process (of different world-views) leading to action. • Out of action the consensus can come …from shared meaning.

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