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[EH Team member] [Local Authority name] [Local Authority address] : [relevant telephone number]

[Meeting details]. Introducing the ‘Food Hygiene Rating Scheme’ in [name of local authority] and switching from the [name of existing local scheme]. [EH Team member] [Local Authority name] [Local Authority address] : [relevant telephone number] Email: [relevant email address].

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[EH Team member] [Local Authority name] [Local Authority address] : [relevant telephone number]

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  1. [Meeting details] Introducing the ‘Food Hygiene Rating Scheme’ in [name of local authority] and switching from the [name of existing local scheme] [EH Team member] [Local Authority name] [Local Authority address] :[relevant telephone number] Email: [relevant email address]

  2. What will this presentation cover? • What is the ‘Food Hygiene Rating Scheme’? • How does the scheme work? • What types of businesses are given a rating? • How are ratings calculated and how does this differ from now? • How do customers find out about ratings? • What safeguards are there to ensure ratings are fair? • What are the benefits for businesses and their customers? • When will the switch be made to the national scheme? • What should businesses be doing now?

  3. What is the ‘Food Hygiene Rating Scheme’? • Similar to the [name of local scheme]. • Helps consumers choose where to eat out or shop for food by giving them information about the hygiene standards in food premises. • Provides an incentive to businesses to improve standards. • Overall aim is to reduce the number of cases of food poisoning.

  4. How does the scheme work? • When food safety officers undertake food hygiene inspections of premises, they give them scores. • The ‘Food Hygiene Rating Scheme’ converts these scores into simple ratings and makes these available to the public. • National scheme is a local authority/Food Standards Agency partnership initiative for England, Wales and Northern Ireland. • This is better for consumers and for businesses.

  5. How does the scheme work? • The scheme was developed by the Food Standards Agency with advice and guidance from a Steering Group which included food industry representatives. • It is designed to • be clear and easy to understand by consumers • give businesses recognition and an incentive to improve hygiene standards • be fair to businesses • be simple and practical to operate by local authorities.

  6. What types of businesses are given a rating? • Restaurants, takeaways, cafés, sandwich shops, pubs, hotels, supermarkets and other retail food outlets, and any other business where consumers can eat or buy food. • Certain exemptions apply: • 'low-risk' premises which are not generally recognised by consumers as being food businesses • certain businesses operating from private addresses – e.g. childminders. • Under certain circumstances, exempted businesses can request to opt into the scheme.

  7. How are ratings calculated and how does this differ from now? • At inspection, scores are given for three areas - • how hygienically the food is handled • the condition of the structure of the premises • how the business manages and records what it does to make sure food is safe. • The scores are then converted to a food hygiene rating.

  8. How are ratings calculated and how does this differ from now? Food safety officers use guidance to determine how to score each of these areas.

  9. How are ratings calculated and how does this differ from now? • The rating depends on how well the business does overall and the area(s) that need improving the most - the business may do better in some areas and less well in others. • To get the top rating, you must score no more than 5 in each of the three areas.

  10. How will ratings be calculated and how will this differ from now? How are ratings calculated and how does this differ from now? [Name of existing scheme] – how ratings are calculated [Note: This or a similar table should be completed by the LA to show current mapping, number of tiers, symbols used etc.]

  11. How are ratings calculated and how does this differ from now? • Standards are rated from ‘0’ at the bottom to ‘5’ at the top • Simple words are used to describe each rating

  12. How do customers find out about ratings? • Ratings are published online at www.food.gov.uk/ratings so your customers can look them up. • Free mobile phone apps are available.

  13. How do customers find out about ratings?

  14. How do customers find out about ratings?

  15. What safeguards are there to ensure ratings are fair? • You will be notified of your rating within 14 days. • You can appeal the rating if you think it is unfair. • You have a ‘right to reply’ so that you can comment on your rating. • You can request a re-visit when you have made improvements. • Guidance is available on the FSA website.

  16. What safeguards are there to ensure ratings are fair? • You can appeal the rating if you think it is unfair. • Your appeal will be considered by the Lead Officer for Food or a deputy. • You will be notified of the outcome within seven days. • Your rating will not be published online until you have been notified of the appeal outcome.

  17. What safeguards are there to ensure ratings are fair? • You have a ‘right to reply’ on the website so that you can comment on your rating. • You can explain any actions you have taken since your inspection to improve hygiene standards. • You can say if there were unusual circumstances at the time of the inspection that might have affected your rating.

  18. What safeguards are there to ensure ratings are fair? • You can request a re-visit when you have made the improvements identified at inspection. • Generally, no re-visits in first three months after the inspection. • Re-visits will be unannounced. • Re-visits will look beyond the non-compliance identified at the previous inspection. • Ratings may go up, down or remain the same.

  19. What are the benefits for businesses and their customers? • A good rating will be a good advertisement - good food hygiene means a good hygiene rating, and a good hygiene rating is good for business. • The scheme will provide consumers with at-a-glance information to help them to make informed choices about where they buy and eat food across England, Wales and Northern Ireland.

  20. What should businesses be doing now? • Look at your last food hygiene inspection report to check that you have taken all of the actions needed to ensure that you meet legal requirements. • If you have any queries about the improvements you need to make to get a better rating, then the food safety officer should be able to provide advice.

  21. When will the switch be made to the Food Hygiene Rating Scheme? • Initial notification that you will receive a rating & data checking [month]. • Notification of switch date and supplied with certificate and sticker in [month]. • Switch [number of weeks] weeks later • You will be asked to [remove existing certificates and stickers and] display new certificate and sticker. • Ratings published at www.food.gov.uk/ratings

  22. Further information and questions? • Further Information: • from Food Safety Team [Officer’s name and telephone number] • on Food Standards Agency website at: www.food.gov.uk/ratings

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