Consider a Career in Operations Management

1. Consider a Career in Operations Management OM as a springboard to exciting and flexible careers OM as a learned set of valuable skills OM as an analytical way of solving problems in business

2. What is Operations Management? Science concerned with methods by which quality products and services are produced in an efficient manner Managing product/service design Managing customer service Managing logistics Managing portfolios Managing technology

3. Role of Operations Management within Business Engineering tells us how to make a product or service Financetells us how to finance the operation Accountingtells us how to allocate costs and determine profitability Management tells us how to manage our workforce

4. Role of Operations Management within Business BUT Operations Management tells us how to do all of the above in a way such that the quality and productivity of what we produce is OPTIMAL

5. Why Operations Management? Operations Management has increasingly generated interest among recruiters because: 1) OM majors have general problem-solving skills 2) Many companies’ competitive advantage comes from productivity and quality issues 3) Media has referred to OM view as the “greatest breakthrough in management since the industrial revolution” - methods that improve productivity and quality

6. Jim Cleveland, TheMIGroup

7. Recent Results in Placement High starting salaries “Good” job market Jobs available in Service, Consulting and Manufacturing

8. Recent Results in PlacementFor Class of 2002 By May 1: 45% of students had accepted job offers in OM 15% of students had job offers in OM but had not yet accepted the positions 5% of students went into US Army 15% of students were not yet graduating 10% of students had not yet received offer 10% of students were not seeking a job

9. B&E Graduates Average Salaries U. of Delaware National Average Salary Ranges Majors B&E Grads Accounting $38,132 $33,500- 40,000 Economics $31,583 $31,000- 42,000 Finance $35,651 $33,000- 42,000 Management $34,533 $29,000- 37,500 Marketing $33,057 $29,000- 37,500 Operations $39,200 $29,000- 40,000

10. Recent Results in Placement Where do our students go? Traditional Manufacturing companies (20 %) Consulting and Systems firms (40 %) Financial Services firms (35 %) Other (5 %)

11. Recent Results in Placement Traditional Manufacturing companies: Terumo Medical Equipment Mannington Mills Boeing W.L. Gore and Associates Agilent Technologies Digital Equipment Ocean Spray Foods

12. Recent Results in Placement Consulting and Systems Firms: American Management Systems Accenture Bearing Point (KPMG) Consulting CSC Coopers and Lybrand Electronic Data Systems CAP Gemini ATT Solutions

13. Recent Results in Placement Financial Services companies: MBNA First USA Beneficial Advanta J.P. MorganChase Wilmington Trust PNC Morgan Guaranty Trust

14. Why do the OM students do so well? 1. Our curriculum focuses on real business problem solving activities - Maintain close contact with practicing professionals - Seek input from professionals on curriculum design

15. Why do the OM students do so well? 2. We help to develop student skills needed to get good jobs - how to evaluate and improve business processes - how to analyze and explain data - how to manage inventory/schedule work - how to forecast sales and demand for services - how to make decisions - how to solve business problems

16. Why do the OM students do so well? 3. We assist students in getting good jobs and internships - Professionally active faculty - Suggest student participation in professional organizations [APICS, NAPM, ASQC] - Maintain database of all OM alumni

17. Lysette Bryant, Agilent Technologies

18. Walt Diehl, Hewlett-Packard

19. Mike Goodhart

20. Erica Marvel, Playtex Co.

21. The OM Curriculum BUAD306 BUAD448 BUAD346 BUAD447 or Analysis of Operations Probs. Operations Mgt. Strategy BUEC431/432 Decision Support Systems ECON415 BUAD446 Operations Planning and Control Economic Forecasting Spring Fall Fall Fall/Spring Spring

23. Professional Organizations APICS American Production and Inventory Control Society Local student chapter at U of D Students can join for $20/year Attend monthly dinner meetings Sit with and meet industry contacts Hear speaker from industry

24. Operations Faculty Dr. Erwin Saniga, Dana JohnsonProfessor of Information Technology and Professor of Operations Management, Ph.D., Management Science (Mathematical Statistics Supporting), ThePennsylvania State University Dr. Christine Kydd, Associate Professor, Ph.D., Decision Sciences, The Wharton School, University of Pennsylvania Dr. Hemant Kher, Assistant Professor,Ph.D., Production and Operations Management, University of South Carolina Dr. William Gehrlein, Professor, Ph.D., Business Administration, The Pennsylvania State University Dr. Darwin J. Davis,Assistant Professor,Ph.D., Operations Management, Indiana University Ms. Susan Murphy,. Instructor, MBA, Business Administration, University of Baltimore

25. Consider a Career in Operations Management We are looking for a few GREAT students If you are interested, contact Dr. Saniga (X1781) or Dr. Kydd (X1783) for more info http://www.buec.udel.edu/om/welcome.htm