2008 channel partner meeting
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2008 Channel Partner Meeting. Water-based CPCs Update. Outline. Water-based CPC Improvements Hardware Upgrades Firmware Upgrades Water-based CPC Field Support Documents Quick Guides Recommended Operating Procedures Troubleshooting Guides. Water CPC Improvements. Model 3781 & 3786

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2008 Channel Partner Meeting

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2008 channel partner meeting

2008 Channel Partner Meeting

Water-based CPCs Update


Outline

Outline

  • Water-based CPC Improvements

    • Hardware Upgrades

    • Firmware Upgrades

  • Water-based CPC Field Support Documents

    • Quick Guides

    • Recommended Operating Procedures

    • Troubleshooting Guides


Water cpc improvements

Water CPC Improvements

  • Model 3781 & 3786

    • update all instruments in the field

    • flow orifice and filter kits for field upgrade

  • Model 3785 (& 3782)

    • update new units and units in for service or repair

    • kits available upon request

  • All other improvements will be included (for no additional charge at annual service and calibration (including hardware for water trap sensor)

  • Customers can upgrade firmware in the field if they choose


3786 upgrades

3786 Upgrades

  • Replace sheath damper and purge orifice with screen less orifices

  • Add 43mm screen purge filter

  • Replace the small area 73mm screen upstream of the total flow

    control orifice with a large area 43mm screen

  • Install canister filters upstream of the sheath flow control orifice

  • Add a check for sheath pump and total pump drive to the

    firmware. Indicate clog on status screen

  • September 2006: upstream sheath filter was changed from small

    area 73mm to large area 43mm

Field Upgrade Kits Available


3781 upgrades

3781 Upgrades

  • Replace the transport, damper and flow control orifices with screen less orifices

  • Replace inlet screen (originally 25μm mesh) with 100um mesh screen

  • Install canister filter upstream of the transport orifice

  • September 2007: upstream sheath filter was changed from small area

    73μm to large area 43μm

Upgraded ~20 beta customers in December 2007: Significantly reduced failures in the field (previously failures typically occurred after 8 – 10 days of operation)  Field upgrade installed base February 2008


3785 3782 upgrades

3785 (& 3782) Upgrades

  • Replace filtered purge orifice with an unfiltered orifice and a separate large area 43μm screen filter

  • Replace the small area 73μm screen upstream of the flow control orifice with a large area 43μm screen

  • Add a check for max’d total pump drive to the firmware. Indicate clog on status screen


Wcpc firmware upgrade 3782 5 6 version 2 52 1 17 08

WCPC Firmware Upgrade3782/5/6 Version 2.52 (1/17/08)

  • Water Trap Sensor: Added reservoir sensor code to allow sensing of water in the trap (sensor hardware is installed during annual maintenance and calibration)

  • Analog Output: added analog output of concentration (Log-scale 0 to 7V (0 = 1 particle, 1 = 10 particles, 2 = 100 particles, etc.)

  • Recycle Timing: Changed recycle timing to be based on 10 min rather than one hour

  • Clog Indicator: Added clog indicator on status display (“Check sheath damper orifice”) if sheath pump drive is at maximum

  • ‘Over Condition’: Changed ‘over’ condition on 3786 to be displayed on concentrations over 100,000 part/cm3


Wcpc continual improvement

WCPC Continual Improvement

  • WCPC Checkout

  • - 100hr run on every new instrument

  • Recommended Operating Procedures

  • 3. Quick Guides

    • - ‘cheat sheets’ that highlight some critical procedures

    • - sent with all new instruments

  • 3781, 3785 & 3786 Troubleshooting guides

    • - problem description with decision tree and pictures

    • - will be added to manuals


2008 channel partner meeting

Example :3781 Recommended Operation Guide


Example 3786 trouble shooting guide

Example: 3786 Trouble shooting guide

orifice locations

pressure transducer

locations

water separator location


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