Managing Conflict. Washoe Academy of School Leaders 2012. Role/Goal. Facilitator of your learning To facilitate dialogue among peers and provide the group with tools for addressing conflict To provide an overview: Organizational lens Organizational roles Conflict management.
Washoe Academy of School Leaders
How do you respond to conflict?
“The interaction of interdependent people who perceive opposition of goals, aims, and views; and who see the other party as potentially interfering with the realization of these goals”
Putnam & Poole (1987, p. 352)
Handbook of Organizational Communication
By Sue Maguire, 2001
The Principal effectively and efficiently manages the complexity of human interactions so that the focus of the school can be improved student achievement.
It is your job to lean into conflict and NOT avoid it.
What is your role in conflict?
Examples of conflict
Dysfunctional –when conflict is dysfunctional there is a win-lose attitude and hostility is produced.
Functional -when conflict is function, the school benefits; there is a win-win attitude and harmony exists
Share your schools codes of conduct
Do they include communication? Dealing with conflict?