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Are users stupid?

Are users stupid?. Alertbox 5. Usability Test. Common mistakes with usability tests T est users are unintelligent N ormal users can handle complex tasks Do not fix usability issues Ignore test results. Designer Reactions. Why can’t the user see the obvious answer to the task

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Are users stupid?

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  1. Are users stupid? Alertbox 5

  2. Usability Test • Common mistakes with usability tests • Test users are unintelligent • Normal users can handle complex tasks • Do not fix usability issues • Ignore test results

  3. Designer Reactions • Why can’t the user see the obvious answer to the task • The design is perfect; nothing needs to be changed • Find more intelligent users

  4. Design Complexity • Can users over come? • Yes • Do they want to? • No

  5. Statistics • Only 50% of population is online • Most sites have usability issues now • Most sites will not be usable with 80% of the population becomes users

  6. Testing • Usability testing is hard news • Lessons can be learned from all levels of users • Users can not read the designer’s mind

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