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Harnessing the Power of Volunteers: What Makes a Good Volunteer?

Learn how to find and match volunteers to the right opportunities, grow and recruit volunteers effectively, engage volunteers as board members, leverage relationships for fundraising, and handle challenges effectively. Show your volunteers appreciation and gratitude.

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Harnessing the Power of Volunteers: What Makes a Good Volunteer?

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  1. Harnessing the Power of Volunteers “The happiest people are not those getting more, but those giving more” stjosephunitedway.org

  2. What Makes a Good Volunteer? • If you don’t ask they won’t come • Be prepared - know what to ask to make the most of the volunteer experience • Look at volunteer’s talents, skills and background • Characteristics of a good volunteer stjosephunitedway.org

  3. Matchmaking - Finding a Good Fit • Things you need to know • What are their passions? (understand a little about them) • What do they see themselves doing as a volunteer? • Why did they come to you? • Remember • Their skills and interests need to match the needs of the volunteer opportunity • The skills they use at their daily jobs may not be what they want to do as a volunteer • Offer a chance to try new things • Set clear expectations stjosephunitedway.org

  4. Growing Volunteers • Expectations and Evaluation • Make sure they know and understand your organization’s mission • Start with a smaller job/committee and build on responsibilities • Like an employee, get and give feedback • Volunteers Recruiting Volunteers • Social media • Circle of friends and co-workers • Practice elevator speeches • Talk about volunteer experiences in social settings • Peer influence stjosephunitedway.org

  5. Volunteers as Board Members • Not every volunteer makes a good board member • It’s important that volunteer board members: • Understand your organization’s mission • Are Involved in shaping your strategic plan • Make sure board members are transparent and comfortable sharing their ideas and opinions • Identify board members that offer expertise in a variety of areas • Position them to be the experts • The best volunteer board members will be engaged beyond regular board meetings stjosephunitedway.org

  6. The Value of Relationships • Why Use Volunteers to Fundraise? • Volunteers can magnify your reach • Peer influence • Who better to ask someone to give than someone they know and trust? • How Do you Make Volunteers Effective at Fundraising? • Not every volunteer is a fit for “making the ask” • Set clear expectations • Role play/practice • Give volunteers tools to be successful stjosephunitedway.org

  7. Good Volunteers Gone Bad • Like any relationship, sometimes it just doesn’t work out • They want to serve in a capacity that doesn’t fit your organization’s needs • Their skill set doesn’t match your organization’s needs • Availability • What can you do? • Coaching • Help them find another organization that is a better fit • Focusing on volunteer’s strengths and asking them to consider serving in a different capacity stjosephunitedway.org

  8. Show Them the LOVE! • Show Appreciation and Gratitude • Volunteers can be your greatest advocates and assets • Make volunteers feel needed and appreciated • Thank! Thank! Thank! • Examples • Handwritten thank you notes • Phone call • Social media • Reception stjosephunitedway.org

  9. THANK YOU! • “Volunteers are not paid – not because they are worthless, but because they are priceless.” stjosephunitedway.org

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