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Mobility Shop: Services and Target Audience

This workshop explores the concept of a mobility shop and its services, catering to the needs of citizens, tourists, and public/private transport users. It discusses the objectives, results, and challenges of implementing a local mobility shop in Porto.

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Mobility Shop: Services and Target Audience

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  1. TRAINING WORKSHOP Mobility Shops: What service and for whom? Friday, 3 July 2009 Casa do Infante Câmara Municipal do Porto / Direcção Municipal da Via Pública

  2. THE PROJECT – “LOJA DA MOBILIDADE” • Why a Mobility Shop? • Porto 2001 – European Capital of Culture • Euro 2004 • Metro system • Increasing demand for information • Project MOST – Mobility Management Strategies for the Next Decades • Objectives: • development of new services to pubic transport users • promote a more efficient use of the transport system • gathering and processing of existing transport information • Target: • Citizens, turists, public and private transport users CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  3. THE RESULTS – What do we do? • Mobility Information • services provided by transport companies • timetables, rates, connectivity, service exceptions, etc. • Mobility Counselling • itineraries, modes, price efficiency, route time, etc. • Ticket Purchase • Complaints / suggestions / information requests • Training • support to sustainable transport activities • promotion of CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  4. THE RESULTS – Who is involved? • Coordination: • Municipality of Porto • Partners: • ANTROP • ANTRAL • CP • IMTT • METRO DO PORTO, S.A. • STCP CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  5. THE RESULTS – What do we create? • Dissemination of Transport Information: • Presentation flyer • Transport guide • Accessibility to main cultural sites • Car parking location map • Taxi and Public Transportation Terminals location map • Taxi information flyer • Complaints and suggestions template CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  6. THE RESULTS – Who are our clients? CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  7. THE RESULTS – What do our clients demand? • pedestrian circuits • tourist circuits (bus, boat, …) • bicycle rental and circuits • landmark location and accessibility • traffic information (constraints, detours, …) • car parking information (real-time availability, location, …) CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  8. THE PROSPECTS – Mobility Shop and CiViTAS Elan • Implementation of a local Mobility Shop in Asprela • to widespread the concept and services to an area that is facing seriously mobility problems and work a tool to help solving them. • to help the implementation of organised innovative services, providing logistical and technical assistance to the implantation of the innovative mobility solutions proposed in other measures (DRT service, car-pooling and bike renting system) • to become the CiViTAS-Elan headquarters in Porto and to increase the project’s public visibility through the dissemination of project/measure facts and achieved results. • Budget: 598.000 € (350.000 € funded by the EC) CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  9. THE PARTNERS – Mobility Shop and CiViTAS Elan • Municipality of Porto (CMP) • STCP (public bus operator) • ANTROP (association of private bus operators) • METRO DO PORTO (light rail system) CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  10. THE CHALLENGES – Mobility Shop and CiViTAS Elan • How to promote the use? • Should it be cost effective? • How do we make it cost effective? • How should the partners get involved? CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

  11. Thank you! Sergio Brandão sergiobrandao@cm-porto.pt civitas@cm-porto.pt www.civitas.eu CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP

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