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Rollout of FrontlineRoster at Northern Support Services

Rollout of FrontlineRoster at Northern Support Services. Project Team for NSS Project Sponsor: Gail Younie Project Manager: Peter Dalgleish. Project Team for FrontlineRoster Rollout Manager: Claude Staub Rollout Documentation: Damien Ryan-Green Technical: Tony Ryan.

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Rollout of FrontlineRoster at Northern Support Services

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  1. Rollout of FrontlineRoster at Northern Support Services Project Team for NSS Project Sponsor: Gail Younie Project Manager: Peter Dalgleish Project Team for FrontlineRoster Rollout Manager: Claude Staub Rollout Documentation: Damien Ryan-Green Technical: Tony Ryan

  2. Benefits and Features of FrontlineRoster include … • Convenient layout for preparing core (start of year) rosters and posted (start of ‘month’) rosters • Colour-coded grid allows casuals to ‘paint’ availability from home or work • Same online grid allows managers to ‘hover’ to match available staff (blue) against shifts to be filled (yellow) • Better staff retention as casuals are more efficiently phoned and deployed at times that suit them • Opportunity to identify the optimal-sized casual pool that will provide ‘enough availability’ but not too much, and eliminate the ‘staff ring around’

  3. What does the online grid look like for staff?

  4. And what does the manager ‘see’? • You may recall that blue means ‘I’m available, and yellow means ‘please fill me’ To fill a shift, you never leave this screen Note the phone number for the casual pops up (a lot of other info pops up too, if you hover further)

  5. How does the user get started? Via a ‘try it out before we go live’ phase: every staff member receives a single page letter (see below) and a simple-to-read user guide

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