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Store Operations Excellence in Execution

Store Operations Excellence in Execution. Mr. John Madar Ms. Bonita Moffett. Operations Support. CAO CAO Assessments: Team of 3; conducted in 13 commissaries CAO Training CAOS level Developing manager level Patron Outreach: Guard & Reserve Events

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Store Operations Excellence in Execution

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  1. Store OperationsExcellence in Execution Mr. John Madar Ms. Bonita Moffett

  2. Operations Support • CAO • CAO Assessments: Team of 3; conducted in 13 commissaries • CAO Training • CAOS level • Developing manager level • Patron Outreach: Guard & Reserve Events • Schedule: 32 stores to conduct 74 G/R sales events at 49 different locations • Growing Sales (7 completed events, approximately $802K in sales)

  3. Store Operations • Standardized Meat Processing • Training Video • Centralized Pricing • Zone 28 • Pricing Zone 1 • What’s Next • Focus: Customer Service • Customer Service Ambassadors • Business and branding impacts • Push Promotion • DP 6-8 Results

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