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Le Tour De SIDES Chuck Allen, Director HR-XML Consortium, Inc. 2003 May 16

Le Tour De SIDES Chuck Allen, Director HR-XML Consortium, Inc. 2003 May 16. Agenda. What is SIDES? What are the origins of the SIDES initiative? What organizations are supporting SIDES? What are the business interests driving SIDES development/adoption?

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Le Tour De SIDES Chuck Allen, Director HR-XML Consortium, Inc. 2003 May 16

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  1. Le Tour De SIDES Chuck Allen, Director HR-XML Consortium, Inc.2003 May 16

  2. Agenda • What is SIDES? • What are the origins of the SIDES initiative? • What organizations are supporting SIDES? • What are the business interests driving SIDES development/adoption? • How does SIDES work? Le Tour de SIDES • How to make SIDES relevant and useful around the World? • How can you benefit from SIDES?

  3. What is SIDES? Staffing Industry Data Exchange Standards

  4. What is SIDES? • Staffing Industry Exchange Standards • A broad set of specifications to enable the eProcurement and management of staffing processes • SIDES has been built in a modular fashion • Quote/Order process • Human Resource information • Basic request/response communication (Staffing Action) • Assignment and rate information • Timecard and expense information • Invoice

  5. Establishing a Global Standard • Original sponsors are international staffing providers with global operations – Strong desire to add localization/extensions to enable broad international adoption • Contributors, so far, have come from the US, UK, France, Spain, the Netherlands and Australia • Localization initiatives have begun in France, Netherlands • Much interest in supporting a Japanese initiative

  6. What is SIDES? • Began with the world’s six largest staffing companies collaborating to create a “strawman” specification • Increasing client demands for staffing eProcurement • Growth of independent Vendor Management market in North America. • Desire to reduce integration costs

  7. What is SIDES? • Donated a straw model to HR-XML in September 2001 for further refinement and ongoing development • Original sponsors have since been joined by HR vendors, other staffing companies and government agencies • Approved on May 1 2002

  8. Staffing e-Transactions Today • Automating the procurement of temporary staffing has many potential advantages • The staffing systems environment is characterized by a great diversity of systems and a lack of agreed-upon mechanisms for integrating data across systems • Connecting a staffing customer with a single supplier could cost $250,000 USD (or more) • Connecting a customer with multiple providers could involve millions in integration costs, whether such integration is accomplished directly or through a vendor management solution

  9. Customers’ Viewpoint • CANDIDATE = JOE BROWN AVAILABLE_DATE = 12 JUL 01 • PERSON_SURNAME = BROWNPERSON_FIRST NAME =JOE STARTDATETIME= 12:07:2001:0900:00:00 • CONTRACTOR=JOE BROWN AVAILABLESTART=12/07/01 • SUBJECT_LASTNAME=BROWN SUBJECT_FIRSTNAME=JOE DATESTARTMONTH=JULY DATESTARTDAY=12 DATESTARTYEAR=2001 CUSTOMER NOTE: The information sent back is not standard. Fields are defined differently

  10. What Are the Business Drivers? • Building and maintaining ‘unbounded’ unique interfaces is expensive for all parties in the supply chain • Connecting a staffing customer with a single supplier could cost $250,000 USD • Connecting with multiple vendors is extremely expensive whether such integration is accomplished directly or through a vendor management solution • People are not pencils • Many existing supply-chain management frameworks are designed for static inventory items and are not sophisticated enough for complex staffing transactions • Customer expectations for seamless, web-enabled services continue to grow

  11. Online Recruitment Trends Customer Planned e-Staffing Use 2001 vs. 2003 • The use of online recruiting tools is exploding • Estimated annual growth rate of 45% 1999-2005 • By 2005, 30% of small, 70% of medium, and 100% of large companies will be recruiting online • Vendor Management market forecast to grow from its current nominal size to $10 billion by 2005 Gather Staffing Company Info 37% 77% Submit Orders To Staffing Company 26% 78% Review Candidates From Staffing Companies 24% 74% 29% Conduct Transactions 71% Approve Time Records 34% 80% Receive Invoices From Staffing Companies 35% 78% 51% Provide Feedback To Staffing Companies 79% 0% 20% 40% 60% 80% 100% 2001 2003 Sources: BA&H Market Study, Forrester Research, ABN AMRO Research, Robert W. Baird & Co., IDC

  12. What Does SIDES Offer For Staffing Customers? • Shortened order fulfillment • Elimination of double-keying data and “phone-tag” scheduling and communications • Accurate and timely invoicing • Audit trail for efficient time card and invoice approval • Opportunities for ‘self-validating’ documents and custom views of invoices and other documents • Rich and structured data to use in assessing how well candidates match company requirements

  13. What Does SIDES Offer Staffing Companies and Intermediaries? • Supply chain automation without the high-cost of building custom interfaces • “Opportunistic” partnering • Elimination of integration barriers and lengthy discovery periods for sub-contracting arrangements • Doesn’t dictate business model or internal processes • Allows suppliers to differentiate by building value on top of interchange standards • Better alignment with emerging technologies • Web Services, UDDI, etc • Supported by IBM, Microsoft, Sun, and other technology leaders

  14. How Does SIDES Work? • SIDES was built in a modular fashion • All modules can be used for full end-to-end processing or modules can be used for component-by-component implementations • Major components include: • Quote/Order process • Human Resource information • Basic request/response communication • Assignment and rate information • Timecard and expense information • Invoice

  15. Create Order Receive Order Staffing Industry Data Exchange Standards Overall Process Customer Intermediary Staffing Company Quote StaffingOrder Document StaffingOrder Document & Order Submit Order Distribute Order Matching Submission HumanResource & Selection Document Select Staffing Present Staffing Propose Staffing Resource Resource Resource Accept Staffing Resource StaffingAction Assignment Document Submit Create Distribute Acceptance Acceptance Assignment Web Access Assignment to Internet Document Submit Receive Assignment Show Assignment Application Assignment Temp Populates Generate Timesheet Timesheet Time Sides-Extended Timecard Capture Document Customer Approves Receive Distribute Timesheet Timesheet Timesheet Process Timesheet Invoicing Billing Payroll StaffingInvoice StaffingInvoice Document Document Receive Distribute Invoice Submit Invoice Submit Payment Invoice Reporting Receive Report Distribute Report Generate Report

  16. le Tour de SIDES

  17. Contingent Staffing Management System Place an Order Approve an Order Review Candidates Schedule Meetings Review Assignments Review/Approve Time Review/Approve Invoices PLACE AN ORDER Order Approval Status: Requisition Number: Order Detail Purchase Order: Order Status: P.O. Amount: Order Type: Business Unit: Number of openings: Position Title: Order Summary Position Description: Start Date: End Date: Actual: Estimated: Maximum Allowable Rate: per Allowable Expenses: CANCEL CONTINUE

  18. Contingent Staffing Management System Place an Order Approve an Order Review Candidates Schedule Meetings Review Assignments Review/Approve Time Review/Approve Invoices PLACE AN ORDER >> Website Administrator >> Unapproved Technical Requirements: Level of Proficiency: Position Requirements Level of Proficiency: Interpersonal Requirements: Educational Requirements: Subject: Type: Language Requirements: Level: Write Speak Read Process Requirements: Interview? Drug Test? Background Screen? Resume Review? First day report to: Assignment Supervisor: Contact Information Report to Location: Worksite Location: Order Placed By: Date of Order: Secondary Supplier: Primary Supplier: Contact number: BACK CANCEL SUBMIT

  19. Contingent Staffing Management System Place an Order Approve an Order Review Candidates Schedule Meetings Review Assignments Review/Approve Time Review/Approve Invoices Efficiency #1: Reduction of time and effort spent on unapproved or unauthorized orders. PLACE AN ORDER Order Approval Status: Requisition Number: Order Detail Purchase Order: Order Status: P.O. Amount: Order Type: Business Unit: Number of openings: Position Title: Order Summary Position Description: Start Date: End Date: Actual: Estimated: Rate Range: to per Allowable Expenses: CANCEL CONTINUE

  20. SIDES StaffingOrder Document Send an Order

  21. Squarion Front Office System Add Employee Edit Employee Search Employee Add Customer Edit Customer Search Customer Add/Import Order Edit Order Search Order Search by Skills Match to Employee Create Assignment Edit Assignment End Assignment Search Assignments Evaluate Performance Access Time Records Create Reports Req for Inv? ORDER - Imported Job Title: Order Number: Order Status: Order Source: Start Date: Source Order ID: Est. End Date: Client Name: Position: Client ID: of Bill to Contact Name: Position ID: Bill to Contact Address: Client PO Number: Min Rate: Max Rate: Client PO Amount: Work Environment: Job Description: Other requirements: Skill requirements: Level: Code: Requirement Type: Requirement Detail: Skill: Contact1 name: Additional Detail: Contact1 Type: Contact1 Info:

  22. Squarion Front Office System Add Employee Edit Employee Search Employee Add Customer Edit Customer Search Customer Add/Import Order Edit Order Search Order Search by Skills Match to Employee Create Assignment Edit Assignment End Assignment Onboard / Offboard Slight differences yield different rates. Evaluate Performance Access Time Records Create Reports Matched Employees Results SKILLS ASSIGNMENT HISTORY Employee Name: 03/01/02 – 06/30/02 Customer A / Excellent HTML Programming Employee Number: Visual Basic Address: French - Fluent 12/15/01 – 02/25/02 Customer B / Excellent Address2: MATCHING CRITERIA AVAILABILITY 7/3/02 – 7/30/02 - Open City: 08/05/01 – 12/12/01 Customer C / Excellent CANDIDATE #1 OTHER CRITERIA State, Zip: Negative Drug Screen within 30 days 07/02/01 – 07/31/01 USPS / Excellent Country: Phone1, Type: Proposed Rate: View Employee Detail Submit as Candidate Phone2, Type: Email: ASSIGNMENT HISTORY SKILLS Employee Name: 01/02/02 – 06/29/02 Customer W / Excellent HTML Programming Employee Number: Visual Basic Address: 10/15/01 – 12/20/02 Customer X / Excellent French - Fluent Address2: MATCHING CRITERIA AVAILABILITY 03/05/01 – 10/12/01 Customer Y / Excellent 7-3-02 – 7-30-02 - Open City: CANDIDATE #2 OTHER CRITERIA State, Zip: Negative Drug Screen within 30 days 09/04/00 – 02/27/01 Customer Z / Excellent Country: Phone1, Type: Proposed Rate: View Employee Detail Submit as Candidate Phone2, Type: Email: View Level 2 Matches Schedule Interviews Submit Employee

  23. SIDES HumanResource Documents Submit Candidates

  24. Contingent Staffing Management System Place an Order MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT MEETS REQUIREMENT Approve an Order Review Candidates Schedule Meetings Review Assignments Review/Approve Time Review/Approve Invoices REVIEW CANDIDATES Requisition Number: 123456-TDF2002 Position Title: Website Administrator POSITION REQUIREMENTS: CANDIDATE 1: CANDIDATE 2: DOUG ELLENBERG ELLEN DOUGLAS Candidate Name: (Click to review profile & resume) Technical Requirements: Interpersonal Requirements: Educational Requirements: Type: Subject: Language Requirements: Level: € 32.00 - 35.00 per hour € 38.00 € 35.00 Cost: Did this assignment for the 2001 TDF with an excellent performance rating Other:

  25. Interviews Wednesday. Ellen at 3:00pm and Doug at 4:00pm SIDES StaffingAction Document Request - Schedule Interviews

  26. Interviews Confirmed SIDES StaffingAction Document Response - Confirm Interview Schedule

  27. Want Doug, but can only pay € 38.00. SIDES StaffingAction Document Request - Rate Negotiation

  28. Agreed SIDES StaffingAction Document Response - Rate Agreement

  29. Ellen – Status: REJECTED. Doug – Status: ACCEPTED. SIDES HumanResource Documents Candidate Selection

  30. Squarion Front Office System Add Employee Edit Employee Search Employee Add Customer Edit Customer Search Customer Add/Import Order Edit Order Search Order Search by Skills Match to Employee Create Assignment Edit Assignment End Assignment Onboard / Offboard Evaluate Performance Access Time Records Create Reports Expenses: Meals: Misc. Travel: Air & Lodging: Preassignment Screening Expense: Send/Save Assignment Create Assignment Assignment Information Customer Billing Information Include in export? Include in export? Employee Name: Customer Name: Employee Number: Customer Number: Billing Contact: Address: Address2: Billing Address: Billing Address2: City: State, Zip: City: Country: State, Zip: Phone1, Type: Country: Phone2, Type: Phone1, Type: Email: Email: Customer PO #: Start Day: Customer Req #: End Date: Bill Rate – Regular: Department:: Bill Rate – OT: Work Hours: Pay Rate-Regular: Work Site: Pay Rate - OT: Supervisor: + Time Approver: + Drug Screen: Background Check: Passport: First Day Report to: +

  31. Doug is ready to go SIDES Assignment Document Assignment Confirmation

  32. Week 1 is completed

  33. WebTime Web Based Time Capture System Contingent Staffing Management System You are logged on as: Doug Ellenberg Customer: Employee Name: Enter time for the week of: Enter Time Record Employee ID: Assignment ID: Time In Time Out Total Hours Reg. Hours OT Hours Notes Day Edit Unpaid Time Record Monday Tuesday Wednesday Thursday Friday Saturday Sunday TOTAL Review Historical Records Review/Approve Time Review/Approve Invoices 35.00 33.5 1.5 Expenses

  34. USPS is invoiced for Doug’s Time & Expenses for Week 1 Doug’s Time & Expenses for Week 1 Rob Approves Time & Expenses for Week 1 The Pay/Bill Cycle SIDES Extended Timecard - Week 1

  35. SIDES Business Process Submission & Selection Order & Quote Assignment Time Capture Invoicing Reporting Submit Acceptance Temp Populates Timesheet Create Order Submit Payment Select Staffing Resource Receive Report Receive Acceptance Receive Invoice Customer Approves Timesheet Evaluate Staffing Resource Submit Order StaffingOrder HumanResource Assignment Timecard Invoice Receive Timesheet Propose Staffing Resource Create Assignment Submit Invoice Receive Order Process Timesheet Generate Report Submit Assignment Matching Billing Payroll

  36. Can Your Company Benefit from SIDES? • Will the unbounded growth of unique interfaces affect your bottom line? • Could integration ‘friction’ prevent your Company from moving forward with new business and new partnerships? • Will your Company be increasingly burdened with keeping diverse systems glued together? • Would you like your IT infrastructure to support true eBusiness and opportunistic partnering?

  37. How Can You Take Advantage of SIDES? • Taking advantage of HR-XML SIDES does not have to cost your Company anything • Encourage your software vendors and IT solution providers to support HR-XML SIDES • Encourage them to become members of the HR-XML Consortium • Join in an initiative to develop localizations/extensions for Japan

  38. Summary • HR-XML SIDES provides a staffing-industry created and maintained solution for clients, staffing firms, intermediaries, software vendors, and systems integrators that: • Will dramatically reduce the costs of integration • Will promote the more rapid development of application program interfaces • Is centrally maintained by the HR-XML consortium • Is already the core of major integration projects • Is freely available without license fees or royalties

  39. Questions? Chuck Allen, chucka@hr-xml.org http://www.hr-xml.org/sides/ For further information: AskSides@HR-XML.org

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