Regulatory Factors Affecting Advertising

1. Regulatory Factors Affecting Advertising Legislation Social Responsibility/ Self-Regulation Organized Groups Advertisement Government Agencies Media Groups Audience Protection

2. First Amendment Case Law This Protection Applies to Commercial Speech, Which is Speech That Promotes Commercial Activity. That Protection is Not Absolute. Federal Case Law Affecting Advertising Privacy Case Law Developments: Online Advertising Legal Issues of Data Collection Are Troubling Consumers, Online Advertisers, and the Government. Online Privacy Alliance Has Published Guidelines.

3. Deception Reasonable Basis for Making a Claim Comparative Advertising Endorsements Demonstrations Advertising and the Federal Trade Commission The Federal Trade Commission’s (FTC) Main Focus, Regarding Advertising, is to Identify and Eliminate Ads that are Deceptive or Mislead the Consumer. Key Areas that Concern the FTC:

4. Deception • The current FTC policy on deception contains three basic elements: • Where there is representation, omission, or practice, there must be a high probability that it will mislead the consumer.

5. Deception • The current FTC policy on deception contains three basic elements: • The perspective of the “reasonable consumer” • is used to judge deception.

6. Deception • The current FTC policy on deception contains three basic elements: • The deception must lead to material injury.

7. Reasonable Basis for Making a Claim • FTC considers the following factors: • Type and specificity of claim made • Type of product • Possible consequences of the false claim • Degree of reliance by consumers on the claims • The type and accessibility of evidence available for making the claim.

8. Comparative Advertising • The FTC considers comparative advertising deceptive unless: • The comparisons are based on fact. • The differences advertised are statistically significant. • The comparisons involve meaningful issues. • The comparisons are to meaningful competitors.

9. Endorsements • An endorsement or testimonial is any advertising message that consumers believe reflects the opinions, beliefs, or experiences of an individual, group, or institution.

10. Endorsements • Endorsers must: • Be qualified by experience or training to make judgments • They must actually use the product.

11. Federal Communication Commission Food and Drug Administration Additional Federal Regulatory Agencies Advertising and Other Regulatory Agencies In Addition to the FTC, Several Other Federal Agencies Regulate Advertisers and Their Agencies.

12. Social Responsibility “Organization’s Task is to Determine the Needs, Wants, and Interests of Target Markets and to Deliver the Desired Satisfactions More Effectively And Efficiently Than Its Competitors in a Way that Preserves or Enhances the Consumer’s and Society’s Well-Being.” Philip Kotler. Level One Being Socially Responsible is a Business Philosophy Level Two Advertiser is Engaged in Prosocial Messaging

13. Anti-Smoking Ads

14. The Council of Better Business Bureaus • The primary responsibility for truthful and non-deceptive advertising rests with the advertiser

15. BBB • Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used

16. BBB • An advertisement as a whole may be misleading although every sentence separately considered is literally true

17. The Federal Trade Commission • Methods of FTC Enforcement • Consumers, competitors, or the FTC staff file a claim of deceptive practices with the FTC • The FTC begins its investigation • A complaint is issued if the FTC finds the practice to be deceptive • The advertiser is asked to sign a Consent Decree

18. The Federal Trade Commission • The FTC issues a cease and desist order if an advertiser refuses to sign a consent decree • The FTC may require a firm to run Corrective Advertisements • If a company cannot reach agreement with the FTC, its next recourse is the Federal Courts