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Community Engagement – Why Bother? Maria Walker Depute Director (Education and Children’s Services) Perth and Kinross Council PowerPoint PPT Presentation


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Community Engagement – Why Bother? Maria Walker Depute Director (Education and Children’s Services) Perth and Kinross Council. OVERVIEW. Community Engagement – a definition Why it matters to service providers Some examples of practice Where to go for help. Community Engagement is:.

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Community Engagement – Why Bother? Maria Walker Depute Director (Education and Children’s Services) Perth and Kinross Council

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Community Engagement – Why Bother?

Maria Walker

Depute Director (Education and Children’s Services)

Perth and Kinross Council


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OVERVIEW

  • Community Engagement – a definition

  • Why it matters to service providers

  • Some examples of practice

  • Where to go for help


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Community Engagement is:

Developing and sustaining a working relationship between one or more community groups, to help them both understand and act on the needs or issues that the community experiences


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Standards for Community Engagement

Want to improve your community?

The 10 National Standards are used for community

engagement

  • The Involvement Standard

  • The Support Standard

  • The Planning Standard

  • The Methods Standard

  • The Working Together Standard

  • The Sharing Information Standard

  • The Working With Others Standard

  • The Improvement Standard

  • The Feedback Standard

  • The Monitoring and Evaluation

  • Standard


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How do we use the standards in practice?

Giving

Feedback

Listening

Sharing

information

Active

Involvement

Engagement

Dialogue

Consulting

Leading to Improved

Service Delivery


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Why Bother?

  • Efficiency

  • Compliance

  • Reputational Enhancement

  • Improved Understanding of Communities


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Perth and Kinross Approaches to Community Engagement

Placecheck

Environmental developments involving communities and Council

staff from The Environment Service and Cultural & Communities

Services.

Year long process involving

  • Community Council

  • school pupils and staff

  • community organisations

  • youth groups

  • elected members

    Placechecks to date from 2008

  • Errol

  • Dunning

  • Milnathort

  • Bridge of Earn


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Perth and Kinross Approaches to Community Engagement

Added value from process

  • improved community ownership

  • sense of belonging

  • active citizenship

  • enhanced environment based on community needs

  • improved relationship with council staff

  • less complaints

    Challenges

  • getting enough representation from the community

  • getting buy in from staff


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Perth and Kinross Approaches to Community Engagement

World Café Model in Kinross

  • to address local issues around local assets, heritage and environment

    Method

  • round table, limited time discussions on key topics

  • community had the opportunity to engage with officers on topics relevant to them

    Added value

  • better understanding of local issues

  • improved relationships between community and local authority

  • consensus on way forward

    Successes

  • appointment of full time senior community capacity worker by The Environment Services

    Locality Planning


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Resources

  • The Standards for Community Engagement

  • Local Community Learning and Development Service

  • www.pkc.gov.uk


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