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The Engineering and Maintenance Division

The Engineering and Maintenance Division. Engineering and Maintenance. Purpose To keep the facility in top condition for safety, guest satisfaction, and profitability Safety (i.e. electricity) Guest Satisfaction: the nicer the equipment, the happier the guest

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The Engineering and Maintenance Division

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  1. The Engineering and Maintenance Division

  2. Engineering and Maintenance • Purpose • To keep the facility in top condition for safety, guest satisfaction, and profitability • Safety (i.e. electricity) • Guest Satisfaction: the nicer the equipment, the happier the guest • Profitability: less expensive to maintain the equipment regularly then wait for it to break down and buy new equipment

  3. Engineering and Maintenance Department • 6 Functions • Preventive Maintenance: Fine tuning of equipment that is in working order • Deep Cleaning: Cleaning equipment (i.e. dust) • Repairs: Repair broken devices • Remodeling: (i.e. painting, lights, carpeting) • Resource Management: Conserving utilities • Emergencies: (i.e. fires, floods)

  4. Building Systems • Electrical Systems: provides heat, electricity, and power • Plumbing Systems: drinkable water, dispose of waste • Heating and Air Conditioning Systems: HVAC • Roofs, Walls, Floors • Parking Lot: this is the first thing a guest sees • Elevators and Escalators • Kitchen Equipment: in Restaurant

  5. Recreational Equipment and Grounds • Recreational Equipment • Swimming Pools • Chemicals • Filtering and Scrubbing • Hot Tubs • Exercise Equipment • Grounds • Basic Grounds keeping • Golf Courses

  6. Engineering Staff • Chief Engineer: train, supervise, and motivate employees. Keep lists of all equipment and latest repairs. • Restaurant Engineer • Skilled Technicians • Electricians, plumbers, etc. • Maintenance Staff: Do minor repairs • Landscaping crew

  7. Assignment • Questions: • 1. How does the engineering dept. provide safety, guest satisfaction, and profitability? • 2. Give 2 examples of preventative maintenance for equipment. • 3. Why do hotels and restaurants want to conserve fuel and water? • 4. List 10 items in a hotel that require electricity • 5. Why is chlorine added to a swimming pool? • 6. What does a groundskeeper do? • 7. Describe the responsibilities of the chief engineer • 8. What are the 6 functions of this department? • 9. Name 2 types of recreational equipment that must be maintained.

  8. Assignment 2 • You and your partner are the chief engineers for a hotel. Come up with a list of at least 10 pieces of equipment in your hotel that you need to oversee. • Design your own checklist in excel. Here are some headings that you may want to include: • Interior: • Name of equipment • Location of equipment • Date of purchase • Last inspection • Last repair • Next scheduled repair • Exterior • Name • Location • Last time chemicals added • Etc.

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