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Business Communication Etiquette

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Business Communication Etiquette

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  1. Business Communication Etiquette Communication is an imperative part of running a business. Business communication etiquette can help cast a good impression on clients and stakeholders. When on a business call, be precise about the subject of conversation at the starting of a call. Also, inform the other party before putting them on hold or speaker. Phone 1 Use professional email address with your business name, avoid replying all on an email unless it is really necessary, and use professional language. Email 2 Instant Messaging Be precise, avoid abbreviations and keep the message short. Prefer email or phone call in case of longer messages. 3 Video Calls Dress appropriately and choose a quiet area with proper network connection. Always look directly at the camera/screen while conversing.  4 Be punctual, prepare well for the points you need to discuss, & be respectful even in case of a conflict. In-Person 5 Greater Killeen Chamber of Commerce www.killeenchamber.com One Santa Fe Plaza Drive PO Box 548 Killeen, TX 76541 Phone: (254) 526 - 9551

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