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Challenges with HR Planning, recruitment and deployment. Deepak Alok. Agenda. Introduction Case Studies: two typical MFIs State of the sector regarding HR issues Ideal Best Practices Issues in attracting professionals to Microfinance Conclusions.

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challenges with hr planning recruitment and deployment
Challenges with HR Planning,

recruitment and deployment

Deepak Alok

agenda
Agenda
  • Introduction
  • Case Studies: two typical MFIs
  • State of the sector regarding HR issues
  • Ideal Best Practices
  • Issues in attracting professionals to Microfinance
  • Conclusions
explosive growth in microfinance has resulted in steep growth in hr requirements
Explosive growth in Microfinance has resulted in steep growth in HR requirements

HR Requirement

Outstanding

(Rs Crores)

Projected

This growth has made the HR challenges one of the most important issue in the sector

agenda4
Agenda
  • Introduction
  • Case Studies: two typical MFIs
  • State of the sector regarding HR issues
  • Ideal Best Practices
  • Issues in attracting professionals to Microfinance
  • Conclusions
agenda7
Agenda
  • Introduction
  • Case Studies: two typical MFIs
  • State of the sector regarding HR issues
  • Ideal Best Practices
  • Issues in attracting professionals to Microfinance
  • Conclusions
state of the sector regarding on hr issues
State of the Sector regarding on HR issues

HR Planning

Recruitment

Deployment

  • Little formal HR planning system
  • Most of the planning is quantitative and concentrates on field staff
  • To feed in to financial plans
  • Planning is almost non-existent for the senior and middle management level
  • Almost no planning for training, deployment and motivation
  • MFI-A has good recruitment for the field staff level
  • Cannot find professionals for middle and senior management level
  • MFI-B often transfer staff from other programmes
  • MFI-A has formal training and job description for the field staff level
  • MFI-B has no formal training and job-description
  • Training for the senior and middle level staff is mostly donor driven
agenda9
Agenda
  • Introduction
  • Case Studies: two typical MFIs
  • State of the sector regarding HR issues
  • Ideal Best Practices
  • Issues in attracting professionals to Microfinance
  • Conclusions
hr planning needs a systematic approach
HR Planning needs a systematic approach

HR Planning

Identify

functional

requirements

Define

characteristics

of personnel

Identify

source

of personnel

Personnel

development

and retentions

  • Operations
  • Finance
  • HR
  • Legal
  • Technology
  • Education
  • Experience
  • Attitude
  • Local graduates
  • Other MFIs
  • Other Industries
  • B school Campus
  • Compensation
  • Training
  • Job description
  • Motivation
agenda11
Agenda
  • Introduction
  • Case Studies: two typical MFIs
  • State of the sector regarding HR issues
  • Ideal Best Practices
  • Issues in attracting professionals to Microfinance
  • Conclusions
issue in attracting professionals
Issue in Attracting professionals

MF Needs Professionals

MF can attract professionals

  • Large number of small transactions
  • Margins are small
  • Pressure to maintain portfolio quality
  • High volume of cash transactions
  • Large number of small units
  • Can scale up fast

Professionals are not coming

  • Revenue model
  • Continuity
  • Capacity to scale up fast
  • Can objectively measure performance
  • Can compensate well
  • Confusion in the microfinance sector
  • SBLP Vs MFI
  • Grameen Vs SHG
  • Social Performance Vs Profitability
  • Virtue vs Vice
agenda13
Agenda
  • Introduction
  • Case Studies: two typical MFIs
  • State of the sector regarding HR issues
  • Ideal Best Practices
  • Issues in attracting professionals to Microfinance
  • Conclusions
conclusions
Conclusions
  • HR is the most critical resource in MFIs
  • HR is a neglected function - not considered urgent
  • Ad-hoc planning results in underperformance and can have disastrous consequences
  • With proper planning MFIs can increase efficiency of HR and ensure stable growth
  • Hire professionals, if the planning indicate a need for this
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