Usability 101. Dr. Lam TECM 3200. What is usability?. Definition differs depending on who you ask “Usability means making products and systems easier to use, and matching them more closely to user needs and requirements.”. Why is usability important?.
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“Usability means making products and systems easier to use, and matching them more closely to user needs and requirements.”
Roughly speaking, there are two cases:
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Usability experts review your site’s interface and compare it against accepted heuristics (usability principles). The analysis results in a list of potential usability issues.
2. Create test scenarios
3. Select testing metrics
4. Select Participant Pool
5. Develop testing materials
6. Conduct usability test
Opinions vs. Heuristic Evaluation