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Expert Group on Emergency Access 18 December 2007

Reform of the EU regulatory framework for electronic communications (the EU telecom rules) What it means for Access to Emergency Services. Expert Group on Emergency Access 18 December 2007. Alain Van Gaever DG Information Society & Media Brussels. General Overview Emergency Access Specific

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Expert Group on Emergency Access 18 December 2007

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  1. Reform of the EUregulatory framework forelectronic communications(the EU telecom rules)What it means for Access to Emergency Services Expert Group on Emergency Access 18 December 2007 Alain Van GaeverDG Information Society & MediaBrussels

  2. General Overview • Emergency Access Specific • Measures for disabled users • Other relevant proposals

  3. Main Proposals for Change • Strengthening consumer rights • Reinforcing national regulators • Promoting the wireless economy • Completing the Single Market - A new European Authority

  4. Elements of the review package Amending Directive Amending Directive Framework Universal service Access Digital Dividend Communication ePrivacy Authorisation Recommendation relevant markets+ Explanatory Note Regulation on Telecom Authority Review Communication Impact Assessment+ Summary

  5. Timeline for implementation Adoption by Commission of proposed legislative measures Negotiation in EP and Council Transposition of Directives in Member States 2007 2008 2009 2010 Mid- 2009

  6. General Overview • Emergency Access Specific • Measures for disabled users • Other relevant proposals

  7. Art.26 (1) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (1) Member States shall ensure that, in addition to any other national emergency call numbers specified by the national regulatory authorities, all end-users of services referred to in paragraph 2, including users of public pay telephones, are able to call the emergency services free of charge and without having to use any means of payment, by using the single European emergency call number “112”.

  8. Art.26 (2) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (2) Member States shall ensure that undertakings providing a service for originating national and/or international calls through a number or numbers in a national or international telephone numbering planprovide access to emergency services. Note: entirely new paragraph in Article 26

  9. Art.26 (3) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (3) Member States shall ensure that calls to the single European emergency call number ”112” are appropriately answered and handled in a manner best suited to the national organisation of emergency systems. Such calls shall be answered and handled at least as expeditiously and effectively as calls to national emergency number or numbers, where these continue in use. Note: (1) “and within the technological possibilities of the networks”  has been removed

  10. Art.26 (4) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (4) Member States shall ensure thatdisabled end-users are able to access emergency services. In order to ensure that disabled end-users are able to access emergency serviceswhile travellingin other Member States, the measures taken may include ensuring compliance with relevant standards or specifications published in accordance with the provisions of Article 17 of Directive 2002/21/EC (Framework Directive). Note: entirely new paragraph in Article 26

  11. Art.26 (5) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (5) Member States shall ensure that caller location informationis made availablefree of charge to authorities handling emergencies for all calls to the single European emergency call number “112”. Member States shall require that caller location information isautomatically provided as soon as the emergency call reaches the authority dealing with the emergency. Note: (1) “to the extent technically feasible”  has been removed

  12. Art.26 (6) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (6) Member States shall ensure that citizens are adequately informed about the existence and use of the single European emergency call number “112”, in particular through initiatives specifically targeting persons traveling between Member States. Member States shall submit a yearly report to the Commission and the Authority on the measures taken in that respect.

  13. Art.26 (7) ~ Universal Service Directive (amended) Emergency services and the single European emergency call number Art.26 (7) In order to ensure the effective implementation of “112” services in the Member States, including access for disabled end-users when traveling in other Member States, the Commission, having consulted the Authority, may adopt technical implementing measures. Those measures designed to amend non-essential elements of this Directive, by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).

  14. A new European Authority • Working with national regulators to achieve consistent EU best practice • Facilitating the roll-out of pan-European services • Incorporating tasks currently undertaken by the European Regulators Group (ERG) and the European Network & Information Security Agency (ENISA)

  15. A new European Authority European Parliament

  16. Regulation establishing theEuropean Electronic Communications Market Authority~ Art.9 Implementation of the European Emergency Number 112 Art.9 (1) The Authority shall undertake an annual review of measures taken by Member States to inform citizens about the existence and use of the single European emergency call number "112“ […] Art.9 (2) The Authority shall at the request of the Commission, deliver an opinion to the Commission on the technical issues related to the implementation of the European emergency call number 112 […]

  17. General Overview • Emergency Access Specific • Measures for disabled users • Other relevant proposals

  18. General Overview • Emergency Access Specific • Measures for disabled users • Other relevant proposals

  19. Miscellaneous • Definition of PATS changed • Split between obligations on network providers and service providers • Stronger obligations for operators to ensure the integrity and security of their networks

  20. For more information…. http://ec.europa.eu/ecomm

  21. General Overview • Emergency Access Specific • Measures for disabled users • Other relevant proposals • Questions ?

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